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Physicians Immediate Care
- Chicago, IL
About this business
Location details
6140 N. Broadway, Chicago, IL, 60660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 4:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
My first experience there was wonderful. I saw Dr. Allen Thomas for a pulmonary infection that required meds to keep me breathing. He was on time,courteous and most important, empathetic. We discussed future xrays if I felt anymore tightness or labored breathing. Today I had an appt for those xrays. Feeling much better but still not 100 and as a former smoker needing them. Enter DR. Allison Supranowicz, who made me wait 45 minutes, I'm the ONLY patient there at this point. I'm in the back just sitting there. I open the exam... read more
Business response:
Hi Selene, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
they are only in this to bill insurance. it takes multiple visits to get an incomplete answer. incredible turnover in medical staff
Business response:
We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you. -The Customer Service Care
Update- I reached I out to the email provided and they responded right away asked for personal information. To find my visit and I have not heard back from them. Honestly a joke of a clinic. First of all the doctor looked annoyed to be there and was no help at all. I came in because I was having trouble breathing due to a cough. He could have done a breathing treatment or suggested maybe I had bronchitis but no..... He told me I could have Covid -- seriously? I've had Covid before, I know exactly what it feels like, and t... read more
Business response:
Hi Yuri, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
whatever day/month/year you are reading this message... know that I am still at Physicians Immediate Care on N Broadway waiting for the doctor to come in the room for my appointment.
Business response:
Hey Mike, we’re really sorry for any wait you experienced. Our team is doing our best to see everyone as quickly as possible because we know your time is valuable. If you’d like to share more about your visit, we’d love to hear from you at wecare@wellnow.com! -The Customer Service Team
I visited this facility on 2/28/25 and reported an issue with my throat. They run some tests and I ended up with $707 of copay that's my responsibility. My bill was 1500. This is an unfair business practice and they should go over what is being done and what tests are being charged to the insurance. Definitely not going to this facility ever again. Avoid them.
Business response:
Sorry to hear about this, Ricky. We would love a chance to investigate this. Please shoot us an email at wecare@wellnow.com when you have a moment. -The Customer Service Team
Avoid if you can. 1. They make walk ins self serve the check in process through online screens. It took me 15 minutes. This is horrible when you're already sick or injured. 2. The waiting room was cold and looked dirty. The chairs were hardbacked with wire legs. The receptionist was indifferent, and following orders to not help any sick people by doing their registrations. 2. They do not accept cash as payment. They do not tell you this until you've spent 15 minutes struggling to register. You must give them access to your c... read more
Overall they are not patient centered. They had refused to give me medical results for an employer paid lab test. Per HIpaa I am legally entitled to my medical records. Then today they kept my drivers liscence and were very non helpful getting it back to me.
DO NOT GO HERE!!! I went for a cold and the tech did a nasal swab for covid. But she managed to puncture my nose causing a major nose bleed. I was trying to get away from her and she just kept digging for gold in my nose! I managed to hit my head in my attempt to get her to stop and she just kept going. Ended up with blood all over my clothes and major sinus pain.
I was seen on 6/17/24 and charged a co-pay of $135. Later I was told by my health insurance that my co-pay is $25. I have been promised several times by Pysicians Immediate Care billing that "the check is in the mail". I am still waitng. Talked to billing for the 4th time today, 10/11/24, and they said they would again send a check. Beware of their billing practices. Judy W
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.3 star rating with 1,544 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.