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Physicians Immediate Care
- Chicago, IL
About this business
Location details
6140 N. Broadway, Chicago, IL, 60660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
trying to get incorrect billing resolved was a nightmare. Created duplicate accounts on me and billed me incorrectly. Tried to reconcile with their customer service - no luck at all.
Business response:
Hey Mike, we’re sorry to hear about the billing issue you ran into. We’d love to help—please email us at billing@wellnow.com so we can look into this for you. -The Customer Service Team
The front desk staff were considerate and helpful and got me scheduled for a later walk-in appointment. The wedding area is clean and tidy, and there was a staff person disinfecting common areas which I appreciated. The rest of my experience, unfortunately was not as great. I was being seen for a urinary tract infection and they collected a sample to send off for culture to make sure I was taking the right antibiotic. When I was still having symptoms five days later on the Macrobid they had prescribed, I called to check on ... read more
Business response:
Hi Anna, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
I have been to this location three times and they have been pretty good with solving my health issues. The last time I was here, however, I started receiving a cryptic phishing email and text message. The messages was sent the day after my visit and it came from SmartContact@s-er.co and the subject heading was "It's Endeavor Health Checking In" making it sound legit since I had just been to the clinic the day before. The message was: "Please click here to let Endeavor Health know how you are doing today." The message was cry... read more
Business response:
Hi Dorothy, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
Came here at 7:30. Completely and utterly empty. Told me no walk ins. Went to their website for an appointment which says "walk ins always welcome." This place is the absolute ABSOLUTE worst and I will never set foot in here again
Business response:
Hi David, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
lord, do NOT come here if you're trans. they give you zero opportunity to note that any of your actual information is different than your legal info. deadnamed, misgendered like crazy. they do nottttt care
Yet another disappointing experience at this facility. Today I went to get checked out and I was basically told that in order to be seen I had to pay a deductible before anyone saw me. $90+, this is insane. Something serious is happening at this place and people are not being treated fairly.
Business response:
Sorry to hear about this, Ricky. We would love a chance to investigate this. Please shoot us an email at wecare@wellnow.com when you have a moment. -The Customer Service Team
My first experience there was wonderful. I saw Dr. Allen Thomas for a pulmonary infection that required meds to keep me breathing. He was on time,courteous and most important, empathetic. We discussed future xrays if I felt anymore tightness or labored breathing. Today I had an appt for those xrays. Feeling much better but still not 100 and as a former smoker needing them. Enter DR. Allison Supranowicz, who made me wait 45 minutes, I'm the ONLY patient there at this point. I'm in the back just sitting there. I open the exam... read more
Business response:
Hi Selene, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
they are only in this to bill insurance. it takes multiple visits to get an incomplete answer. incredible turnover in medical staff
Business response:
We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you. -The Customer Service Care
Update- I reached I out to the email provided and they responded right away asked for personal information. To find my visit and I have not heard back from them. Honestly a joke of a clinic. First of all the doctor looked annoyed to be there and was no help at all. I came in because I was having trouble breathing due to a cough. He could have done a breathing treatment or suggested maybe I had bronchitis but no..... He told me I could have Covid -- seriously? I've had Covid before, I know exactly what it feels like, and t... read more
Business response:
Hi Yuri, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.3 star rating with 1,643 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is open now. It will close at 8:00 p.m.