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Physicians Immediate Care

4.3
  • Chicago, IL

About this business

Location details

6140 N. Broadway, Chicago, IL, 60660, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.31,560 reviews
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David F.'s profile image
David F. 
rating
2 months ago

Came here at 7:30. Completely and utterly empty. Told me no walk ins. Went to their website for an appointment which says "walk ins always welcome." This place is the absolute ABSOLUTE worst and I will never set foot in here again 

Business response:

Hi David, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team 

Maxine D.'s profile image
Maxine D. 
rating
2 months ago

lord, do NOT come here if you're trans. they give you zero opportunity to note that any of your actual information is different than your legal info. deadnamed, misgendered like crazy. they do nottttt care 

Keith A.'s profile image
Keith A. 
rating
3 months ago

The registration website was almost unusable on a smartphone. It was slow--to an extent I've never experienced before with any online form I've tried to fill out on a phone--requiring me to tap on fields multiple times to select them and receiving input (dates, phone numbers, etc.) out of order. This makes me think it must have been gorging itself on enormous amounts of memory and processing power, which in turn makes me wonder what it's doing with it all. It's highly suspicious. It also asked me the same questions multiple... read more

Business response:

Hi Keith, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team 

Ricky D. C.'s profile image
Ricky D. C. 
rating
3 months ago

Yet another disappointing experience at this facility. Today I went to get checked out and I was basically told that in order to be seen I had to pay a deductible before anyone saw me. $90+, this is insane. Something serious is happening at this place and people are not being treated fairly. 

Business response:

Sorry to hear about this, Ricky. We would love a chance to investigate this. Please shoot us an email at wecare@wellnow.com when you have a moment. -The Customer Service Team 

Selene S.'s profile image
Selene S. 
rating
4 months ago

My first experience there was wonderful. I saw Dr. Allen Thomas for a pulmonary infection that required meds to keep me breathing. He was on time,courteous and most important, empathetic. We discussed future xrays if I felt anymore tightness or labored breathing. Today I had an appt for those xrays. Feeling much better but still not 100 and as a former smoker needing them. Enter DR. Allison Supranowicz, who made me wait 45 minutes, I'm the ONLY patient there at this point. I'm in the back just sitting there. I open the exam... read more

Business response:

Hi Selene, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team 

Robin L.'s profile image
Robin L. 
rating
4 months ago

they are only in this to bill insurance. it takes multiple visits to get an incomplete answer. incredible turnover in medical staff 

Business response:

We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you. -The Customer Service Care 

Yuri T.'s profile image
Yuri T. 
rating
6 months ago

Update- I reached I out to the email provided and they responded right away asked for personal information. To find my visit and I have not heard back from them. Honestly a joke of a clinic. First of all the doctor looked annoyed to be there and was no help at all. I came in because I was having trouble breathing due to a cough. He could have done a breathing treatment or suggested maybe I had bronchitis but no..... He told me I could have Covid -- seriously? I've had Covid before, I know exactly what it feels like, and t... read more

Business response:

Hi Yuri, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team 

Mike P.'s profile image
Mike P. 
rating
6 months ago

whatever day/month/year you are reading this message... know that I am still at Physicians Immediate Care on N Broadway waiting for the doctor to come in the room for my appointment. 

Business response:

Hey Mike, we’re really sorry for any wait you experienced. Our team is doing our best to see everyone as quickly as possible because we know your time is valuable. If you’d like to share more about your visit, we’d love to hear from you at wecare@wellnow.com! -The Customer Service Team 

Ricky D. C.'s profile image
Ricky D. C. 
rating
8 months ago

I visited this facility on 2/28/25 and reported an issue with my throat. They run some tests and I ended up with $707 of copay that's my responsibility. My bill was 1500. This is an unfair business practice and they should go over what is being done and what tests are being charged to the insurance. Definitely not going to this facility ever again. Avoid them. 

Business response:

Sorry to hear about this, Ricky. We would love a chance to investigate this. Please shoot us an email at wecare@wellnow.com when you have a moment. -The Customer Service Team 

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 4.3 star rating with 1,560 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is closed now. It will open tomorrow at 8:00 a.m.