Physicians Immediate Care

Cobalt B. 

on Yelp

7 months ago

Avoid if you can. 1. They make walk ins self serve the check in process through online screens. It took me 15 minutes. This is horrible when you're already sick or injured. 2. The waiting room was cold and looked dirty. The chairs were hardbacked with wire legs. The receptionist was indifferent, and following orders to not help any sick people by doing their registrations. 2. They do not accept cash as payment. They do not tell you this until you've spent 15 minutes struggling to register. You must give them access to your c... read more

Alan C. 

on Yelp

9 months ago

Overall they are not patient centered. They had refused to give me medical results for an employer paid lab test. Per HIpaa I am legally entitled to my medical records. Then today they kept my drivers liscence and were very non helpful getting it back to me. 

Patty T. 

on Yelp

9 months ago

DO NOT GO HERE!!! I went for a cold and the tech did a nasal swab for covid. But she managed to puncture my nose causing a major nose bleed. I was trying to get away from her and she just kept digging for gold in my nose! I managed to hit my head in my attempt to get her to stop and she just kept going. Ended up with blood all over my clothes and major sinus pain. 

Judy W. 

on Yelp

11 months ago

I was seen on 6/17/24 and charged a co-pay of $135. Later I was told by my health insurance that my co-pay is $25. I have been promised several times by Pysicians Immediate Care billing that "the check is in the mail". I am still waitng. Talked to billing for the 4th time today, 10/11/24, and they said they would again send a check. Beware of their billing practices. Judy W 

Collin C. 

on Yelp

a year ago

This place is terrible. Reception is non-accommodating. All check in and registration must be done on your phone. They won't do anything in person. Dirty facility. Unfriendly impersonal staff. Long waits. 

Robert K. 

on Yelp

a year ago

This place was good a year ago. Fallen apart now. Appointment times are completely meaningless. We waited 2 full hours after the appointment time. They used to have a screen in the waiting room showing place in line. No more. Prepare to wait for hours and hours - forget it if you're walking in. Worse wait than any "urgent" care we've been to. 

Sean F. 

on Yelp

a year ago

this is genuinely the worst place I have ever been. I came in at 2 for qouted a 2 and a half hour wait and time and decided to wait just for my name to get called at 6pm so 4 hours later and then I had to wait an hour plus for the doctor to see me and they didn't do anything 

Ian Q. 

on Yelp

a year ago

Scheduled an appointment online for 4:00 and wasn't brought to the back until a little before 5:00, then waited another 20 minutes for the doctor to arrive. All for a two minutes pointless interaction 

Bill R. 

on Yelp

a year ago

The care received at the Wicker Park location was good, but the professionalism of the administrative staff is lacking. I asked if there would be a payment when we were leaving. They said easy enough. When a bill collector they employ or contract with called me a few weeks later, I answered and said I would pay when I got home. Their aggressive response "If you don't pay, we will send it to collection." Take it down a notch annoying bill collector person.