This profile has been claimed by the business owner or representative.
Physicians Immediate Care
- Chicago, IL
About this business
Location details
6140 N. Broadway, Chicago, IL, 60660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Great experience. I had a routine issue that I have had several times in my life, and I knew I just needed a bout of antibiotics to clear it-but it was Sunday and I knew I wouldn't be able to get in to see my regular doc until at least weds or thurs. I remembered they just opened this immediate care nearby- so I went there and was seen quickly-Dr. Pilch was personable and understanding and I was out of there with my prescription waiting for me at CVS across the street. I felt better within 12 hours. I am really glad this pla... read more
Great service! clean! Friendly and professional staff. Efficient and thorough doctors.
I have been there twice since July, both visits were handled efficiently, with great care and concern. I too had great experiences with Rachel, Marisol and Dr Pilch. I was also treated by a Dr. Steven, cannot recall his last name. He was great. We have relocated from the burbs and it is beyond helpful to have this business nearby, saving us an hour plus trip for immediate care.
What another great addition to my neighborhood! I had a gash in the back of my head from a fall and went there to have it checked out. I was in there less than an hour, the staff was professional and friendly, Alex was great, and the PA and the trainee were exceptionally helpful and informative. I had to have 2 staples and a tetanus shot, so the time was quite impressive. I am sure if I went to the emergency room I would have been there for hours. Thank you Physicians Immediate Care & welcome to the neighborhood!
This place is great! I came in for treatment for a laceration to my ankle from a bike wreck and could not be more impressed. I was greeted warmly by a lovely receptionist named Rachel. She immediately brought me back to the room where I eventually received treatment and she was then even was gracious enough to offer me a glass of cold refreshing water while I was being treated. Marisol, the doctor's assistant, did an outstanding job cleaning my wound and was very personable and thorough. I didn't even know you could clean a... read more
Took my ill child there this week and fairly satisfied with our experience. The facility is of course brand new and spotless. Wait time was reasonable and the young man who obtained my child's vitals was exceptionally personable and professional. A few criticisms 1) Our "provider" was not wearing any kind of name tag and did introduce them self. As the location has "physicians" in the title, I assumed we would be treated by a physician. I am perfectly happy for my child to be treated by a PA or APN - that said, it felt mis... read more
When care is denied, how do you proceed? The PA reasoning for not removing a splinter was "we don't have the tools and it's a liability". But still charged for nothing. Oh, I'm sorry it was for a referral to Foot Specialist that we never got cuz the PA was busy eating. Thank you for the care.
Business response:
Hi, Desanka. Thank you for bringing your concerns to our attention. We'd like to look into this further. When you have a moment, please email us at wecare@wellnow.com with your full name, date of birth, visit date, and location, so we address this and follow up with you.
The male front desk associate is condescending, unprofessional and rude. The majority of female staff are exceptional yet, it is the male staff who lack experience & professionalism. Robert Mazalewski, PA exhibits the most ignorant, impatient, unwavering arrogance that appears to be adopted by the aforementioned male associate. The facts are clearly established as, their rating is indicative of the quality of, and their attention to, patient care, "the office experience" & accuracy of service. Do yourself a favor, and d... read more
Business response:
We’re disappointed to hear this was your experience, Jay. When you have a moment, please reach out to wecare@wellnow.com with the patient’s name, date of birth, visit date, and location so we can assist.
This is **not** an immediate care facility, despite their branding and door signage. I was just turned away without any sense of compassion or care or even an offer to call an ambulance, after expressing the immense level of unbearable pain I'm experiencing. Absolutely no willingness to address emergency pain so I could make it to the ER. She just pointed to a little poster that apparently clarifies this isn't urgent care -- like I should've known that poster was inside before hand.
Business response:
Hi Stanton, thank you for sharing your concerns. We’d like to look into this for you. Please email us at wecare@wellnow.com with the patient’s full name, visit date, and your preferred contact method.
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.3 star rating with 1,643 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is open now. It will close at 8:00 p.m.