Physicians Immediate Care

Jen G. 

on Yelp

4 years ago

So I booked an appointment and wait out the 2 months to only have them cancel on me, once I made the 30 minute drive there. They then sent a follow up email blaming me for not confirming the appointment and were left speechless when I provide screen shots showing I responded to them. If you want to waste your sick time and receive zero help. This is the spot. No one deserves that sort of treatment. Especially if they are reaching out for help in the first place. So I hope you get the help you need but don't waste your time ... read more

Carol P. 

on Yelp

4 years ago

there is a long wait and the front desk staff is not very informative. also, they are not catering. the wait time was 2 hours past my appointment time and they would not let me use the restroom. Very poor communication and customer service. 

Accent P. 

on Yelp

4 years ago

They seem competent at first, however when I asked for steroid or Cortizone they referred me to an over-the-counter nasonex. By the way Dr., nasonex is not over the counter it's prescription. Nasocourt is over the counter. Typical go in to get some relief from a doctor and they tell you they can't help you. Go to the pharmacy ($15)first and ask them. Far more helpful than these idiots in the doc box. $300 later. 

Sarah B. 

on Yelp

4 years ago

Just revived a bill for a covid test i got in JANUARY for $382? Covid tests are free in Illinois under the coronavirus response act!? This is horrible to do to someone, especially because when I went it was my work making me, and I asked when I arrived SEVERAL times to make sure my test was free. They told me is was, never asked for my insurance or anything. This is horrible and they should be ashamed they are doing this to people. I will be calling the health department to figure out how this can be happening. I can barely ... read more

Ellen O. 

on Yelp

5 years ago

This place suuucks to get any pre-employment stuff done. Made my appointment for 11am. Showed up at 1030 to check in. Waiting time is prolly 2 to 3 hours to be seen. I was next to be seen and there was 2 people after me, but they were taking before me... and they were walkins. It seems like you don't get called back unless you get up to the front desk to complain about how long you've been waiting and how much longer. I don't even want to give this place stars. I didn't get seen till 1... 3 hours after my original appointme... read more

Adam S. 

on Yelp

5 years ago

Booked an appointment online at midnight as instructed. My appointment was confirmed. I called the office just to make sure. The lady told me they were busy due to accepting WALK-INS and to come at 7:49. 7:49? What kind of arbitrary appointment time is that? It's 11 minutes before they closed. I arrived at 7:30, checked-in as instructed and heard NOTHING for an entire hour. Nurses kept leaving the building and I asked one if I would get covid tested today. She said yes, smiled, and drove off. Time keeps passing by until 2 mo... read more

Lauren L. 

on Yelp

5 years ago

They made me wait in my car for 3 hours. My appointment was for 8 AM and I did not enter the building until 11 AM. Employees were busy talking to eachother and laughing while I sat in my car, unable to enter the building to inquire about my appointment. They are accepting walk-ins and pushing back appointments that people stayed up till MIDNIGHT to book. 

Juju J. 

on Yelp

5 years ago

Had a 1PM apt, was told to arrive 15 min early. I did that, checked in and heard absolutely nothing from the center for 2 hours. I called, tried to go to the door etc and nothing. When they finally called me at 3pm saying they could get me in, and i asked why they wouldn't warn customers that they were behind the lady on the phone started yelling at me that she doesn't have the time to reach out to customers and that they are busy. DONT GET COVID TESTING DONE HERE. Go anywhere else. 

Ben H. 

on Yelp

5 years ago

COVID test was scheduled for 2pm. Arrived 15 min early per their request. Was not called in until after 4pm. No communication whatsoever about them running behind. Called at 2:45pm to see the status and was told 20 more minutes. It was actually 1hr 15m later. Should have just done the drive thru by the premium outlet mall.