Physicians Immediate Care

Briana P. 

on Yelp

2 months ago

This place sucks. Paid $175 just to be seen and then they charge me another $200 without consent and I don't even know what for?? I didn't even get any type of help for the issue I was dealing with. Had to go see another doctor who actually helped me. WILL never go back. Horrible. 

Faythe M. 

on Yelp

2 months ago

I am extremely disappointed with the level of care I received during my recent visit. The doctor did not introduce himself and did not verify my identity before providing care, which made me feel uncomfortable and concerned about patient safety. Additionally, I waited an hour and a half just to be placed in a room, and then another 30-45 minutes before the doctor came in. This excessive wait time was unacceptable, especially since I scheduled this appointment in advance. I also had a prior appointment and was told at check... read more

Frankie C. 

on Yelp

2 months ago

Could hear the staff talking through the door about how the doctor didn't want to see me. She came in incredibly dismissive. A few days later I'm worse and received no take home care suggestions. She almost called in antibiotics but changed her mind. Don't go here, it sucks. Front desk was complaining about needing vacations while I was waiting too. 

Pamela H. 

on Yelp

3 months ago

I was here last year. MD obtained cultures due to my symptoms. I got my results from the culture via email from their lab company. I had to call them to discuss the results, no one called me. when I did speak with the provider who saw me, she refused to prescribe treatment for my first ever HSV-1 outbreak. I was in so much pain. I had sores everywhere. I told the provider this and she continued to refuse to send any acyclovir or valcyclovir or any treatment at all. told me to find a gynecologist to follow up with. the ea... read more

S H. 

on Yelp

4 months ago

They double charged on my husband's credit card and it took a few months to get refund. So glad I filed a complaint with BBB. 

Remedios T. 

on Yelp

4 months ago

This is the worst clinic I have ever been to. Instead of getting help, my condition felt worse from the stress of waiting. I waited almost two hours, and during that time another patient who arrived after me was called in first. When I asked the receptionist about it, I was told that the other patient's case was "faster." That explanation felt unfair and dismissive. I came here expecting care and support, but left feeling ignored and frustrated. Very disappointing experience. 

Karen F. 

on Yelp

5 months ago

Waited over two hours to be seen. They bring you in the back almost immediately so that they can say they saw you. Did a throat swap and sent me back to the waiting room for an hour. Called me into the room only to wait another hour. My throat is killing me, and I have had a hard time eating. She told me to take Tylenol and sent me on my way. I should have listened to all the bad reviews. I will never go here again. 

Christina B. 

on Yelp

6 months ago

I would also give less than a 1-star rating if I could. I received an invoice for services rendered to my grandson after his insurance paid its contracted amount. The invoice was for the balance that the insurance did not pay. I have no copay - insurance is Medicare. I spoke with a billing representative who advised me that I was responsible for the balance. Under the Federal No Surprises Act, they are NOT allowed to do this. When trying to speak with a supervisor, the "supervisor" is always on the other line and will hav... read more

Mariastella V. 

on Yelp

10 months ago

Not military friendly at all!!!!! This is the worst experience I have ever had! First I was told they take tricare west insurance by the front desk and kept asking to make sure and they said yes they do. Not only was Nothing done to help my family as we all went in sick but they do NOT take tricare west insurance! So not only did we have to wait to see our pcp for real help but I'm now stuck with a large bill for all of my family for nothing. Every time I have called for help with these bills they just give me the run aroun... read more