Physicians Immediate Care

Minh P. 

on Yelp

3 years ago

Came here to get a Rapid PCR COVID-19 test, but my experience was very much soured by the long wait time. + Ease of making an appointment + Appointment availability + Friendly personnel - Waited 35+ minutes to be seen, and an additional 20 minutes for results I made an appointment online for a rapid PCR test. Everything was straightforward and pretty easy. I registered, chose a time, provided all my info, insurance card, driver's license, etc. with relative ease. I arrived for my appointment exactly on time. Despite being... read more

Emma P. 

on Yelp

3 years ago

Waited 45 minutes past my appointment time before getting seen for a covid test. I was told it would take 15 minutes to get my results, but ended up waiting another 40 minutes. I understand it's a busy business, but I wouldn't recommend making an appointment unless you have the time to spare when they run late. 

Ara H. 

on Yelp

3 years ago

This place is absolute trash. They were massively behind on their appointments and they didn't even bother texting or calling to tell not to come early. I ended up sitting in their wait area forever. A gentleman whose place in line was behind mine had to leave after waiting for close to an hour. The front off desk portrays this situation as completely normal, even expected. 

Jessica B. 

on Yelp

3 years ago

I made an appointment for a covid test and had to wait about 45 minutes past the appointment time to be seen. I get it, it was the end of the day. The doctors were super kind and efficient! The two women working behind the front desk were probably some of the rudest receptionists I've ever interacted with though. Listening to the way they spoke to other people in the waiting room was awkward, and at the end of the visit I went up to the desk to ask a question about billing. I went up to one of them and said "hi!" to get her ... read more

Samantha T. 

on Yelp

4 years ago

Awful experience. I called to see if they did presurgery clearance physicals snd was told yes! Headed over and the doctor focused solely on my weight asking multiple times about health issues I don't have, drew extra blood work because of my weight (all normal) and then even though my EKG was normal wouldn't clear me for surgery without a cardiac appointment because "he wasn't my normal doctor" ugh duh this is an urgent care. After scrambling for an appointment I saw a cardiologist and an internal med doctor and they both l... read more

Jeff C. 

on Yelp

4 years ago

The worst process ever for seeing a doctor. If you have multiple kids plan on spending 30 minutes on the tour phone trying to register each of them separately for each visit. 

Alex I. 

on Yelp

4 years ago

I can't begin to say how awfully I was treated here: I went on for a Covid screening and was told I had to wait outside. Fine, I get it. Precautionary measure. But after about 10 minutes I get a call saying that my insurance wasn't going through and I would have to pay cash. I asked if they could please call and verify my coverage, which is Blue Cross through my employer, a major chicago bank. The lady told me that that is not her job and I had to call my insurance provider. I did and was told no claim had been attempted and... read more

Doug C. 

on Yelp

5 years ago

Dr. Chartre isn't fit to take care of an animal; much less a human being. She is rude and the line took 2 hours. PLEASE AVOID THIS HACK OF A DOCTOR AT ALL COSTS 

Dahlia R. 

on Yelp

5 years ago

Just wanted to post an update: people who voted this negative review "funny" or "cool" were mostly staff members at this facility , just in case you need further warning about what kind of care you'll receive :)