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Physicians Immediate Care
- Chicago, IL
About this business
Location details
2077 N. Clybourn Avenue, Chicago, IL, 60614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I just contacted Immediate MD to connect with Brad. I was told he was not in until Thursday. I told them I have been trying to reach him since October 28th; the response, "he's very busy". I requested another number to reach him and was told that he's in meetings until Thursday and that they're merging with another Immediate Care. It certainly seems like they can't manage the business they have. But ... here's to one less customer. Immediate Care made no effort to correct their building mistake and collected from BCB... read more
I would go elsewhere if you need anything more complex than a flu shot. Spent over $200 (with insurance) to see a doctor for a painful sinus infection. Although I had all the classic symptoms of a sinus infection and described them thoroughly, this doctor apparently wasn't familiar with them or thought I just wanted attention. No diagnosis was given and no treatment. It was quite painful and I had to endure another day of pain while I found treatment elsewhere.
We checked in online, got to our scheduled appt on time, the digital board read 0-10 minutes for over 30 minutes. After we were in our room, the Dr. didn't show for another 20 minutes. All in all, we were there for over an hour and received about 7 minutes of actual care.
Waste of money. Paid $135 for them to tell me just to buy ear drops and ibuprofen at the store.. Which I told them I was already doing which didn't work. Walked in and out in less than 15 minutes.
I hate to have to do this to Immediate MD - but they need to take some action. A couple months back I received superior service at the Jefferson Park location and this Lincoln Park location for an abscess incision and drainage and follow-ups. Here is the problem - who is the receptionist at this Lincoln Park location related to? It has to be someone because there is no way, in 2015 with providers so keenly aware of the competition at clinics they face, they would allow such an unprofessional, rude person to work there. N... read more
The doctor was good not an issue. Issue is they billed my insurance company twice, total of 460.00 for a cold. When I called to ask about the bill they said it was the billers fault not theirs. They were not going to change a thing. I have contacted the insurance company. JMHO this is fraud.
Business response:
Kristen, We have private messaged you about this issue and provided you with the opportunity to get back in touch with us to discuss this. As privacy issues do not permit us to get into details, there was no fraud on our part, and insurance companies would identify it as fraud if we attempted to bill for the same thing twice. We apologize for any misunderstanding regarding the insurance process but can assure you that we are consistently compliant in how we handle the insurance claims process. We're sorry for your individua... read more
I've been seen at this place twice during the past year. The staff is always nice and there is never a long wait. The first time I went the doctor was wonderful! She was comforting and professional. The second time I went, I saw a Dr. Richardson. She was rude and unprofessional to the point where I would NEVER return to this location even though I have had good experiences in the past with other doctors.
Initially, I thought this place was pretty great (close by, clean, people were nice). My 2 year old daughter fell down on the sidewalk and sliced her chin open one afternoon, so we walked down to the Immediate MD to see if stitches were needed. This was at 5pm on a weeknight. We finally saw a nurse at about 6:30pm, who cleaned out the cut and told me that she probably doesn't need stitches but that the doctor will confirm. About 45 minutes later, we saw the doctor, who was fantastic, especially with kids, but really just tol... read more
Incompetent practice that insults their patients. I have worked in healthcare for 12 years and among other tests, I am required to have a TB Reading annually. I went to Immediate MD Tuesday to have this done, waited almost an hour for a test that takes five minutes, left, and returned the next day when I had more time. I was quick to get in and out and the staff was very nice and welcoming. However, after the test was administered I was told to come back "ANYTIME ON SATURDAY OR SUNDAY" for the reading, which for the las... read more
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4 star rating with 717 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.