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Physicians Immediate Care
- Chicago, IL
About this business
Location details
2077 N. Clybourn Avenue, Chicago, IL, 60614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Waste of money. Paid $135 for them to tell me just to buy ear drops and ibuprofen at the store.. Which I told them I was already doing which didn't work. Walked in and out in less than 15 minutes.
I hate to have to do this to Immediate MD - but they need to take some action. A couple months back I received superior service at the Jefferson Park location and this Lincoln Park location for an abscess incision and drainage and follow-ups. Here is the problem - who is the receptionist at this Lincoln Park location related to? It has to be someone because there is no way, in 2015 with providers so keenly aware of the competition at clinics they face, they would allow such an unprofessional, rude person to work there. N... read more
The doctor was good not an issue. Issue is they billed my insurance company twice, total of 460.00 for a cold. When I called to ask about the bill they said it was the billers fault not theirs. They were not going to change a thing. I have contacted the insurance company. JMHO this is fraud.
Business response:
Kristen, We have private messaged you about this issue and provided you with the opportunity to get back in touch with us to discuss this. As privacy issues do not permit us to get into details, there was no fraud on our part, and insurance companies would identify it as fraud if we attempted to bill for the same thing twice. We apologize for any misunderstanding regarding the insurance process but can assure you that we are consistently compliant in how we handle the insurance claims process. We're sorry for your individua... read more
I've been seen at this place twice during the past year. The staff is always nice and there is never a long wait. The first time I went the doctor was wonderful! She was comforting and professional. The second time I went, I saw a Dr. Richardson. She was rude and unprofessional to the point where I would NEVER return to this location even though I have had good experiences in the past with other doctors.
Initially, I thought this place was pretty great (close by, clean, people were nice). My 2 year old daughter fell down on the sidewalk and sliced her chin open one afternoon, so we walked down to the Immediate MD to see if stitches were needed. This was at 5pm on a weeknight. We finally saw a nurse at about 6:30pm, who cleaned out the cut and told me that she probably doesn't need stitches but that the doctor will confirm. About 45 minutes later, we saw the doctor, who was fantastic, especially with kids, but really just tol... read more
Incompetent practice that insults their patients. I have worked in healthcare for 12 years and among other tests, I am required to have a TB Reading annually. I went to Immediate MD Tuesday to have this done, waited almost an hour for a test that takes five minutes, left, and returned the next day when I had more time. I was quick to get in and out and the staff was very nice and welcoming. However, after the test was administered I was told to come back "ANYTIME ON SATURDAY OR SUNDAY" for the reading, which for the las... read more
It is extremely rare for me to make a negative review but I wish it was possible to give 0 or 0.5 stars. The pros? Was seen almost immediately upon visiting and they had Rice Krispie treats in the lobby. Also, the receptionist and woman who did the billing were extremely friendly and helpful. The nurse and doctor could not have been colder. The doctor was condescending, treated me like an idiot, and completely misdiagnosed my injury. I went in for pain on the top of my foot after a marathon...not soreness or aches. Pain lev... read more
Business response:
Thank you Andrea for the feedback on your experience. Any time one of our patient's expectations are not met, we are just as disappointed as the patient as we strive for nothing short of excellence from both the facility experience and clinical outcome. We would like to talk to you personally about this matter to get a better perspective of what went wrong with your experience; you can private message me or contact us at 773-886-1500. Thanks again for your feedback.
I went in because I get bad throat infections ~once every year or two and sometimes they are bacterial. I got into the room and nurse took vitals. 15 mins later the doc rolled in and immediately told me it was viral. I probed her a bit more and she opted for the strep test 2 minutes later (I was mainly interested because I didn't want to have to go back so why not since they are harmless). They gave me some instant strep test where they draw blood from my finger. The nurse had to prick me 3 times and in the end she jus... read more
I caution the reviewer who only had a $30 co-pay. Wait until you receive your final bill. I made a $20 co-pay at the time of service and received a bill six months later for $376, of which I owed $187 ... for a strep test?!?!? When I inquired they told me that they had to bill me as a "new patient" which represented $260 of the $376 bill. I certainly won't be going back so becoming a new patient in their system is irrelevant to me. I will pay the bill, as I won't run the risk of jeopardizing my credit score, but I h... read more
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4 star rating with 675 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is open now. It will close at 8:00 p.m.