Physicians Immediate Care

Katie F. 

on Yelp

a year ago

Absolutely awful experience at this urgent care today. I felt lucky to get an appointment for after school since my daughter has had a persistent cough but not many other symptoms but the cough had lasted over a week and I was nervous her symptoms would develop into an ear infection. We get in for the appointment and the nurse checks her vitals, everything fine and she says to wait for the provider to come in. Then the provider comes in and says her tests were negative and she had allergies. I explained that the nurse only t... read more

B C. 

on Yelp

2 years ago

Nothing immediate about this place. They are incredibly slow. Or understaffed? (Except there was a lot of staff in the office) Idk but they took us 2 hours late for our appointment, which is incredibly rude. They must feel that their time is more valuable than ours. A lot of chit chat going on in the back, so that probably didn't help either. Oh, and they were having a shift change, which I think they were pointing out to justify their tardiness. Odd. Unfortunately, they don't even realize how poorly they are treat... read more

Candy H. 

on Yelp

2 years ago

I arrived at 8 am, when they open, only to be told they had no staff available and couldn't determine how long I would have to wait. So, they offered me an appointment for 10 am. I accepted it. 20 minutes later, I received a text message that my appointment was cancelled. This is unacceptable for a business whose entire purpose is to see patients--it's supposed to be an urgent care, walk in center. They do not inspire confidence and are totally unreliable. 

Daniel S. 

on Yelp

2 years ago

The waiting time was probably the longest I've experienced at any walk-in facility I've been to, which says quite a bit considering I have utilized walk-ins often in my lifetime. I believe the visit in its entirety took 2 hours, and within that time period there was one person in front of me. I came in with a sore throat and had a PA take a look as well as a tech swab for strep. The rapid results for strep takes 10 minutes. What was going on for the extra 110 minutes, I do not know. The staff were friendly enough, but my PA ... read more

Mark H. 

on Yelp

2 years ago

We had an appointment and weren't even acknowledged until 45 minutes after our appointment was supposed to start. The staff was very rude. Their response was "what do you want me to do" I will never return 

Courtney N. 

on Yelp

2 years ago

I hate to write bad reviews but this place has potentially caused me permanent issues. I came in on a Monday and told them I hadn't been feeling well and wanted them to examine my sinuses. They ran a flu test and examined my sinuses and sent me home saying I had a virus. The next morning my ears were extremely painful and I couldn't hear out of them. I went back and was told, yes, you have fluid in your ears, but keep taking over the counter medication and you'll be fine. I was frustrated because I know my body and coul... read more

Ivy P. 

on Yelp

2 years ago

They closed their primary care option without notifying established patients. When I called to request a medication refill I was told that I need to come in for an urgent care visit (higher copay) and that they could not bridge my medication for 5 days until I can get in to a new doctor. Terrible awareness of patient satisfaction and safety. 

Michela M. 

on Yelp

3 years ago

I have been here twice. The first time , I had a great experience the doctor was totally professional and she fixed my problem. Second time it was a disaster. I do not like to write bad reviews, but when I called the clinic to explain my situation, they did not care and also they were mean, they played the fact that I have an accent and they could not understand me ( I have been live in the USA for 10 years). I call that discrimination! They only care about $35 I owed them. The "guy" ( I cannot call him physician), kept me f... read more

Eva C. 

on Yelp

3 years ago

This was the closest location when I searched for a free covid test. It's not free. Even when I got there and asked the front desk before I saw anyone, they assured me that if I had insurance, it would be free. It's not free. Insurance paid for most of it, but I still got a bill for $37. Had they have been honest with me, I would've gotten a covid test elsewhere that is actually free. Never coming here again.