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Polaris 9650iQ Sport Robotic Cleaner
About this business
robot works great. sadly i have to drop it off for warranty work just in 18 months of ownership.
Business response:
Thank you for your review, Rolando. We’re sorry to hear you’re experiencing an issue with your cleaner and hope the warranty center can resolve it quickly. If you need any assistance or have questions, please get in touch with our team at (800) 822-7933 or email customerfeedback@fluidra.com All the best, Your Polaris Team
Robot works great. Little disappointed that with only 18 months of use is already at the shop for service. Stop working at month 18.
Business response:
We’re sorry to hear you’re experiencing an issue, Rolando. Our robotic cleaners come with a 2-year warranty, so your service may be covered depending on the problem. If you have any questions, please don’t hesitate to contact our support team at (800) 822-7933—we’re here to help. All the best, Your Polaris Team
The cleaner works as expected. It always leaves my pool sparkling and clear
Business response:
Thank you for your 5-star review, Timothy! We hope you enjoy your sparkling pool. Cheers, Your Polaris Team
This unit is excellent, including I’m very quick cleanup
Business response:
Thank you for your kind words and positive review, Mark! We hope you enjoy your clean pool. Cheers, Your Polaris Team
The Polaris cleaner is working exceptionally well, better than the last robot we had.
Business response:
Thank you for sharing your experience with us, Cynthia! We are delighted to hear that your cleaner is performing so well. Happy swimming! Your Polaris Team
Great product. This is the second one I have purchased. Have to say can't live with out it. Can just sit back and watch it do it's magic
Business response:
Thank you for your positive review, Rick! It's always a pleasure to hear from a repeat and satisfied customer. Happy swimming! Your Polaris Team
I had difficulties connecting my cleaner to my home WiFi. After calls to the vendor didn’t work out, I called tech support to help diagnosing the problem. The customer service rep. walked me through reinstalling the iAgualink program and then assisting me to connect directly with my home Wifi hub and not through my WiFi extender network. An issue with my network settings was identified and corrected. The pool cleaner now works as advertised and does a great job of picking up silt and small particles that land in the pool... read more
Business response:
Thank you for your detailed and positive review, Michael! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
Nice but does not climb that well. The old one had swiping roller on front and back. Seemed to clean better.
Business response:
Thank you for taking the time to leave a review, Joan! Please refer to the FAQ section on the product page for tips to help with wall climbing: https://www.polarispool.com/en/products/pool-cleaners/robotic-pool-cleaners/polaris-9650iq-sport We hope you enjoy your pool time! Your Polaris Team
It is doing what it is supposed to do. Easy to use, clean and store.
Business response:
Thank you for your wonderful review, Brian! We hope you enjoy your clean pool. Cheers, Your Polaris Team
Frequently asked questions about Polaris 9650iQ Sport Robotic Cleaner
How is Polaris 9650iQ Sport Robotic Cleaner rated?
Polaris 9650iQ Sport Robotic Cleaner has a 3.6 star rating with 358 reviews.
When is Polaris 9650iQ Sport Robotic Cleaner open?
Polaris 9650iQ Sport Robotic Cleaner is open now. It will close at 6:00 p.m.