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This is our second Polaris. After years of cleaning it finally failed and now we look forward to years with the new purchase
Business response:
Dear Barry, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from loyal customers like yourself. Wishing you many more reliable years of service from your Polaris cleaners. All the best, Your Polaris Team
This is my second Polaris 4W drive cleaner. I had the 955 but upgrading to the 9650iq was a good decision. Love the app as a remote to spot clean and adjust direction for lifting.
Business response:
Thank you for sharing your experience with us, Warren! It's always a pleasure to hear from a repeat and satisfied customer. Happy swimming! Your Polaris Team
Though, I had to return due to part of the caddy was cracked but I tried the system in my pool and it works superb. Thanks,
Business response:
We are sorry you had issues with your caddy, Marie. We appreciate you taking the time to share your experience with us. All the best, Your Polaris Team
The only drawback, we have a few steps in the shallow end and it flips itself over and gets stuck but other than that, and the app is a little bit simple. I wish there could be more things done with the app, but the vacuum itself on basic vacuuming of the floor of the pool doesn’t absolutely amazing job. That’s why I’m giving it five stars.
Business response:
Thank you for the 5-star review, Tim! If your cleaner is flipping over, air could be trapped inside the cleaner housing, or the filter canister is full or dirty. Remove the cleaner from the pool and re-submerge to clear the trapped air. Wait for bubbles to stop completely, then let the cleaner sink to the bottom of the pool. Dispose of debris and thoroughly clean the filter canister with mild soap and a soft brush. Happy swimming! Your Polaris Team
Great Robotic cleaner! Highly recommended!
Business response:
Thank you for your positive review and recommendation! We hope you enjoy your clean pool. Cheers, Your Polaris Team
Works better than my pressure side pool cleaner. Has a finer mesh collection bag.
Business response:
Thank you for your detailed and positive review, Arthur! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
I like it….!!!
Business response:
Thank you for your positive review, Jorge! Wishing you the perfect swim. Cheers, Your Polaris Team
it could not be any easier to put together and go. Like with my 9450, the pool is very clean after use. A great product and equally good customer service.
Business response:
Thank you for your kind words and positive review, Buck! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
This the best investment I have mad keeps the pool alway clean best thing about this that it operates with a phone app. Totally worth it.
Business response:
Thank you for your glowing review, Shazia! We are thrilled to hear you're so satisfied with your cleaner. Happy swimming! Your Polaris Team
Polaris 9650iQ Sport Robotic Cleaner has a 3.7 star rating with 348 reviews.
Polaris 9650iQ Sport Robotic Cleaner is closed now. It will open tomorrow at 9:00 a.m.