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Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® ALPHA™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the ALPHA™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities includi... read more
The machine's operation is easy to learn. The lift system is a nice feature.
Business response:
Thank you for your review, Joseph. If there is anything we can do to improve your experience, please let us know. Happy swimming! Your Polaris Team
The robot is great for getting leaves and acorns, big stuff, which we have a lot of with all the trees in our back yard. However, it is not good at picking up dirt. I have watched it several times. The impression I have is that the filter/catch basket isn't fine enough to trap the dirt the unit picks up. It sucks it up fine but I can watch it blow the dirt it picks up out the back of the unit. So it just moves the dirt around instead of collecting it.
Business response:
We are sorry your cleaner isn't handling the fine debris in your pool, Ryan. We make a fine filter canister that should help with the dirt that the current canister is leaving behind. Please email us at customerfeedback@fluidra.com and confirm your address so we can help place an order for a fine filter canister. All the best, Your Polaris Team
This performs quite well.
Business response:
Thank you for your 5-star review, Robert! We hope you enjoy your clean pool. Cheers, Your Polaris Team
Very good product and smooth operation. I have used Polaris products for long time
Business response:
Thank you for your review and being a loyal Polaris customer, Ankem! We hope you enjoy your clean pool. Happy swimming! Your Polaris Team
This performs as promised! So Much better than prior products. Can remove daily with easy lift mode or leave in pool for days. Very easy to clean filter. We love it
Business response:
Thank you for your detailed and positive review, Cynthia! We appreciate you and hope you enjoy your pool time. Happy swimming! Your Polaris Team
Cleans good, but the WiFi is not up to par. Will not stay connected, it is very fussy with 2.0 and 5.0, if they would fix the WiFi issue, I’d give them 5 stars
Business response:
We are sorry you're having some connectivity issues, Steve. Please call our team so we can help troubleshoot. We can be reached at (800) 822-7933. All the best, Your Polaris Team
Love how easy the set up and operation is. Robot dies a great job cleaning the pool. Covers 48 000 gallon pool woth ease.
Business response:
Thank you for your detailed and positive review, Dwayne! Wishing you the perfect swim. Cheers, Your Polaris Team
Best pool robot I have ever owned. I really wanted one that did not have a cable attached; however, this machine is amazing. I live in the woods, trees everywhere, and after 5 or 6 cleaning cycles the pool was debris free. Easy to use.
Business response:
Thanks, Aaron! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Enjoy your swim time! Your Polaris Team
Works well but not strong enough to climb deep end of pool
Business response:
We are sorry your cleaner isn't covering the entire pool, Gabriel. We recommend calling our technical support team so we can help troubleshoot with you. We can be reached at (800) 822-7933. All the best, Your Polaris Team
Polaris ALPHA iQ+ has a 4.7 star rating with 292 reviews.
Polaris ALPHA iQ+ is open now. It will close at 6:00 p.m.