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Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® ALPHA™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the ALPHA™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities includi... read more
The cleaner works beautifully. Much better than the pressure side cleaners. It worked perfectly until 10 months after purchase. Efficient and effective. Connection to my router has been problematic. Something happened to the controller so that it had to be replaced. I ended up getting 3 controllers, until Polaris just replaced the whole machine. The good part is that it was all under warranty. Polaris has been very supportive through the whole process. The replacement is doing fine, so far. Complaints are that the ... read more
Business response:
Thank you for sharing your experience and feedback with us, Rick. We appreciate you and hope you enjoy your pool time! All the best, Your Polaris Team
Shop where I bought the machine was excellent explaining everything. The machine itself is good, better than the 3 year old Polaris it replaced. Some observations. There ought to be a way to close the lid without it feeling like your about to break it off. The cable gets into a veritable mess of twists in the pool, more so than my previous Polaris. Also the cable is quite awkward to coil back onto the caddy even after laying it out is a straight line. Like that I can control the process from the phone app. Also the lift proc... read more
Business response:
We appreciate your review and feedback, William. Here are some suggestions to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for even distribution instead of dropping the cable in a lump in one spot. Here’s a short vi... read more
Our pool looks the cleanest it's ever been!
Business response:
Thank you for sharing your positive review with us, Laura! Wishing you the perfect swim. Cheers, Your Polaris Team
This picked up fine sand from the papers around my pool with ease. Picks up leaves and does not get clogged.. I had a Dolphin and it kept getting leaves trapped in it just about every time.
Business response:
Thank you for your positive and detailed review, Carey! We appreciate you choosing Polaris and hope you enjoy your pool time. Happy swimming! Your Polaris Team
Cleans pool 100%!
Business response:
Thank you for your wonderful review, David! We hope you enjoy your clean pool. Cheers, Your Polaris Team
I've had a few Polaris products over the years. I actually bought one of the new Freedom wireless ones and sent it back... badly designed and not quite up to standard yet. But this new wired version is great. they have solved the issue of the wire getting tangled.. I had one of the first ones with the wire untangling part and it didn't work well.. but the new one is great. I think it is actually the cable they are using. Cleans better than anything else I've used.
Business response:
Thank you for sharing your experience with us, William! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team
The Alpha IQ+ stand was easy to put together. The control unit is also easy to use and the cleaner does a great job.
Business response:
Thanks, Jeffrey! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Enjoy your clean pool! Your Polaris Team
I had an older (less features) model and upgraded to this model for the spot clean and steering function. Once or twice a week I run for all cleaning areas the use the other function when there is some debris in spots. One suggestion, instead of the four buttons to steer how about a “dial “ that I move my finger over to steer. Or I could hold my phone parallel to the ground and rotate the phone and point to where I want the cleaner to go
Business response:
Thank you for your review and suggestion, Lee! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
I love this pool cleaner. It’s the first cleaner I’ve ever owned that actually works. It vacuums the entire pool in one hour and 15 minutes and sweeps up every grain of sand. Easy to clean and store. Best purchase I’ve ever made for my pool.
Business response:
Thank you for your detailed and wonderful review, Greg! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team
Polaris ALPHA iQ+ has a 4.7 star rating with 283 reviews.
Polaris ALPHA iQ+ is closed now. It will open tomorrow at 9:00 a.m.