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So far product performs pretty well. There are a couple of issues with climbing my pool walls and taking a tumble backwards and I have to right the machine to continue. The retrieval is sort of difficult in some areas of my pool but I use manual control to work around. Overall it is working well and I am happy. I have only used it 5 times so far.
What an awesome pool cleaner. Thanks.
Machine works awesome so far!!
I love it EXCEPT it won’t connect to my phone
Robot works fairly well, but does not do a very good job at picking up sand. I even purchased the aftermarket fine screened filter and it still leaves so much behind. For the cost of this machine, it should do a better job.
Business response:
We appreciate you sharing your experience Eric and we're sorry to hear the additional filter hasn't helped much. We hope you are discussing your issues with the dealer you purchased your Alpha iQ Plus cleaner from. If you'd like to reach out to our Product Support Team as well, they are available by phone or email: You may call (800) 822-7933 – 8 am-5 pm your local time. If hold times are longer than usual, we also offer a callback option. Please be sure to follow all prompts to successfully schedule your callback. You can ... read more
Everything works great, except the wheels gets stuck on the bottom step and then the cleaner turns off.
Business response:
Thank you very much for your feedback. We hope you will discuss your issue with the Poolside Shop who sold you the Alpha iQ Plus. They may be able to share some troubleshooting tips to help your cleaner not continue to get stuck. From your Polaris Team
Excellent unit works absolutely amazing
Business response:
We greatly appreciate your feedback, David. Hearing the unit works so well means a lot to us. From your Polaris Team
It makes the job of keeping our pool nice and clean a breeze.
Business response:
We're happy to know Polaris ALPHA iQ+ keeps your pool clean effortlessly. Thank you, Steven! From your Polaris Team
Great product. I like the idea of purging the excess water making it much easier to lift out of the pool.
Business response:
We are glad to hear you're enjoying your ALPHA iQ Plus and the Easy Lift feature. Thanks so much for letting us know! From you Polaris Team
Polaris ALPHA iQ+ has a 4.6 star rating with 342 reviews.
Polaris ALPHA iQ+ is open now. It will close at 6:00 p.m.