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Polaris ALPHA iQ+

4.7

About this business

Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® ALPHA™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the ALPHA™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities includi... read more

4.7250 reviews
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Joseph L.'s profile image
Joseph L. 
on Birdeye

9 months ago

Purchased the Alpha IQ+ a month ago; very satisfied with the unit itself. I had a problem with the caddy which Customer Service quickly resolved. We discussed the issue by phone and they resolved the problem completely and efficiently. The cleaner itself is amazing and does a great job on our pool; the iPhone app is easy to set up and use. 

Business response:

Thank you for your review, Joseph! We appreciate your feedback and are happy to hear that you are very satisfied with the cleaner. We apologize for the inconvenience with the caddy and are glad that our Customer Service team was able to resolve the problem for you quickly and efficiently. If we can assist further, please let us know at (800) 822-7933. We're always happy to help. Enjoy your clean pool! Your Polaris Team  

Kristyn R.'s profile image
Kristyn R. 
on Birdeye

9 months ago

Wonderful product so far. I did need to purchase a Wi-Fi extender for me to be able to connect it in our back yard and use the features from my phone. But I had no problem using it off of Wi-Fi either. Very easy to use and my pool looked sparkling clean after. 

Business response:

Hi Kristyn, Thank you for taking the time to share your positive feedback about your Polaris ALPHA iQ+! We are thrilled to hear that you found it easy to use and that it left your pool sparkling clean. You are correct that pool equipment does need a strong wifi signal out by the pool, and we love your tip about using a wifi extender. Have a great swim season! Your Polaris Team  

Gunther M.'s profile image
Gunther M. 
on Birdeye

9 months ago

Overall very satisfied, more info about the pros and cons of the various models would have been helpful 

Business response:

Thank you for your review and feedback, Gunther. We hope you enjoy your pool time! Cheers, Your Polaris Team 

Kenneth W.'s profile image
Kenneth W. 
on Birdeye

9 months ago

This pool cleaning robot works great! I really like the ease in cleaning the debris out of it. Just dump the basket, rinse, and put it back inside the robot. The "lift" function to remove the robot from the pool is a really nice feature. No more pulling the power cord to bring the robot to the pool surface to remove it. The caddy that holds the controller, robot, and cable is very well made and makes moving and storing the robot very easy. The various cleaning modes to select and the bluetooth connectivity work well. ... read more

Business response:

Thank you for your detailed and wonderful review, Kenneth! We greatly appreciate you and hope you enjoy your pool time. Happy swimming! Your Polaris Team 

Rob L.'s profile image
Rob L. 
on Birdeye

9 months ago

So far, the robotic pool cleaner is working great and would recommend. 

Business response:

Thank you for your positive review and recommendation, Rob! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team 

Judy W.'s profile image
Judy W. 
on Birdeye

9 months ago

I love the cleaner! It’s so easy to operate and I love the fact that you can schedule a daily cleaning on my phone. Such a great product! 

Business response:

Thank you for your kind words and positive review, Judy! We are thrilled to hear you're so happy with your cleaner. Happy swimming! Your Polaris Team 

STUART D.'s profile image
STUART D. 
on Birdeye

9 months ago

I love the cleaner and it does an excellent job of getting everything the first time. I have a large pool (35,0000 gal) surrunded by trees and plants. It requires a full cleaning every morning and I am always pleased with the results. The reason I did not give a 5 is because the control panel is difficult to read in bright sunlight. The indicator lights are small and dark blue against a black background. My previous Polaris robotic cleaner was much easier to read so I know it can be done. 

Business response:

Hi Stuart, Thank you so much for your positive feedback on your Polaris ALPHA iQ+! Comments from users like you help guide our future product developments, and we appreciate hearing from you. If we can help with anything, please let us know at (800) 822-7933 and we'll be happy to assist! All the best, Your Polaris Team 

Laura G.'s profile image
Laura G. 
on Birdeye

9 months ago

We love our new Polaris. Definitely an upgrade from the tiger shark we had. Cord doesn't twist, the basket is easy to clean, and the unit will ride up the side so you can easily grab it out. Nice cycles to choose from and the ability to manage via our phone is convenient too. A real great choice! 

Business response:

Thank you for your positive and detailed review, Laura! We appreciate you sharing your experience with us and hope you enjoy your pool time. Cheers, Your Polaris Team 

Rick W.'s profile image
Rick W. 
on Birdeye

9 months ago

The Polaris works really well overall. It cleans much better than the previous pressure side pool, sweep and unlike that one which had a water spraying "tail" that swept from side to side and sprayed house windows, walls and people when it swept above the water line, the Polaries robotic leaner doesn't spray any water, but does clean up the side all the way to the tile. The fine filter gets almost all of the silt that gets blown into the pool daily. The only problem is the power cord doestwist on itself, despite the swiv... read more

Business response:

Thank you for your positive and detailed review, Rick! One suggestion to help with cord tangling is to remove the cleaner from the pool and lay the cable across the pool deck in the sun, to relieve coiled memory. Hopefully, this helps. Wishing you a wonderful pool season. Cheers, Your Polaris Team  

Frequently asked questions about Polaris ALPHA iQ+

How is Polaris ALPHA iQ+ rated?

Polaris ALPHA iQ+ has a 4.7 star rating with 250 reviews. 

When is Polaris ALPHA iQ+ open?

Polaris ALPHA iQ+ is closed now. It will open on Monday at 9:00 a.m. 

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