This profile has been claimed by the business owner or representative.
Polaris ALPHA iQ+
About this business
Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® ALPHA™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the ALPHA™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities includi... read more
It cleans the entire pool and I have not had use the app to go back to an area it missed. My pool is a vinyl liner and it does not get stuck on the main drain covers. My prior product could not do this.
Business response:
Thank you for your detailed and positive review, James! We appreciate you taking the time to share your experience with us. Happy swimming! Your Polaris Team
It’s the best thing we’ve purchased! My husband loves it and he has never loved anything about cleaning in his life. Our pool has never looked better!
Business response:
Thank you for your wonderful review, David! We are thrilled to hear your husband is enjoying the cleaning experience so much. We hope you enjoy your pool time! Cheers, Your Polaris Team
Overall a good product with a couple of exceptions of course. The app to which this product was connected about 85% of the time has a few issues. With a strong connection, the responsiveness of the product is most definitely lacking to say the least. It appears as though the full filter sensor is quite lacking as well. The sensor indicates the filter basket is full and once the device is removed from the water, there’s almost nothing in the filter. Polaris should take a step back and work to address these issues, although w... read more
Business response:
We appreciate your review and feedback, Tim. We have a recommendation for the filter basket sensor. Carefully rinse the canister after every cycle and periodically use mild soap and a soft brush to dislodge any microscopic debris impeding flow. Hopefully, this will help, but if you need additional assistance please call our support team at (800) 822-7933. We checked on your registration and wanted to let you know you successfully registered online for your ALPHA iQ+. All the best, Your Polaris Team
I have it used it a few times and so far so good. I have Bar stools on a raised area in my pool and so far we have not had any issues. it cleans amazing and I love that it scrubs the water-line tiles.
Business response:
Thank you for sharing your positive experience with us, Sal! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
Only had for a few weeks but the experience has been great. Cleans entire pool in under 3 hours and is easy to use. Cleaning out the debris basket is a big improvement from my pressure side cleaner.
Business response:
Thank you for sharing your positive experience with us, Chris! We are thrilled to hear your ALPHA iQ+ is performing so well. Enjoy your pool time! Your Polaris Team
This is an awesome cleaner. I have the fine mesh basket, and it gets up all the fine dirt and pollen that settles in my pool. Only issue I’ve had is track motor failure and discoloration of the blue. The Fluidra warranty team has been very responsive and equipment is being repaired.
Business response:
Thank you for taking the time to share your positive experience with us, John! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
This thing is amazing. My only complaint is that when my last one died the pool store wanted $1100 to repair it. I could not do that so I bought a new one and it’s doing great. If it doesn’t last at least 4 years it will be my last one.
Business response:
We appreciate your review and feedback, David! We hope your new ALPHA iQ+ gives you many years of reliable performance. Happy swimming! Your Polaris Team
Very easy to set up and use and does a fantastic job cleaning the pool. My only complaint is that for the price it should have come with the fine filter basket along with the standard one.
Business response:
Thank you for your feedback and positive review, Glen! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
I am enjoying not having something in the pool all of the time.
Business response:
Thanks for sharing your story, Frank! Wishing you the perfect swim. Your Polaris Team
Frequently asked questions about Polaris ALPHA iQ+
How is Polaris ALPHA iQ+ rated?
Polaris ALPHA iQ+ has a 4.7 star rating with 281 reviews.
When is Polaris ALPHA iQ+ open?
Polaris ALPHA iQ+ is closed now. It will open on Monday at 9:00 a.m.