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Polaris ALPHA iQ+
About this business
Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® ALPHA™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the ALPHA™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities includi... read more
Easy to use, works well, vacuums great, picks up small and large debris, debris canister easy to remove, clean and reinstall. The remote control is easy to use with your basic cleaning modes easily accessed.
Business response:
Thank you for your glowing review, John! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team
It’s still early to comment on its reliability as I’ve had it for about a month only but in comparison with the 9550 Sports model that I owned before, the pros are: - The App is extremely useful to start a cleaning cycle from wherever you are (even if you are not on site) and get a temperature reading of the water as well which is quite convenient. - The added spot cleaning feature within the remote control section of the App is also handy when you have isolated areas in your pool where dirt collects. The cons: - Unfortu... read more
Business response:
Dear Jean-Guy, Thank you for taking the time to share your thoughts and experiences with our Polaris ALPHA iQ+! We appreciate your feedback and are glad to hear that you find our app to be extremely useful and that the cleaning performance meets your expectations. We apologize for any inconvenience caused by the lag and signal drop in the remote controls within the app. Please check that the wifi signal by your pool is consistently at least 10 Mbps, though closer to 15 Mbps is ideal. Regarding the cord-twisting issue, we ... read more
Great machine. Had a Maytronics Dolphin that for 6 years was nothing but trouble
Business response:
Thank you for your kind words, William! We hope you enjoy your clean pool. Cheers, Your Polaris Team
Fantastic machine
Business response:
Thank you for your kind words, Jeremy! We hope you enjoy your clean pool. Cheers, Your Polaris Team
only had the pool cleaner for a short time but it cleans my pool well.
Business response:
Thank you for your positive review, David! Please let us know if there is anything we can do in the future to improve your experience. All the best, Your Polaris Team
Works better than expected
Business response:
Thank you for your 5-star review, Laurent! We are thrilled to hear your cleaner is performing beyond your expectations. Enjoy your pool time! Your Polaris Team
All the features work really great. Two complaints, though. 1) the electrical wire is annoying to wind up due to its memory so if you are not in a rush, consider waiting for cordless models. There are connectivity issues with cordless so there’s a trade-off. 2) despite the XL filter canister, the “Full” warning seems to come on fairly quickly once there’s a small bit of grit and dirt in the basket. I can’t get through a complete Quick or deep-clean cycle without having to stop and rinse out the canister.
Business response:
Thanks for choosing the Polaris ALPHA iQ+, Jason! Your trust and satisfaction are our top priorities. A tip to help remove coil memory in the cable is to lay it out flat across the pool deck in the sun. The filter canister registers "Full" when the water flow through it is impeded, which can happen when biofilm or small debris blocks the holes. Try washing the basket gently with a soft brush and mild soap, as directed in the Owner's Manual. If we can assist further, please give us a call at (800) 822-7933. We're always h... read more
Had to get the ultra fine filter. Otherwise the vacuum kept throwing dirt around the pool
Business response:
Thanks for choosing the Polaris ALPHA iQ+, Brendan! Your trust and satisfaction are our top priorities. Every pool has unique needs, and we're happy to hear that the ultra-fine filter with your ALPHA iQ+ cleaner is working for your pool. Enjoy your swim time! Your Polaris Team
Really work well and as my expectations
Business response:
Thank you for your kind words, Alain! We hope you have a wonderful pool season. Cheers, Your Polaris Team
Frequently asked questions about Polaris ALPHA iQ+
How is Polaris ALPHA iQ+ rated?
Polaris ALPHA iQ+ has a 4.7 star rating with 250 reviews.
When is Polaris ALPHA iQ+ open?
Polaris ALPHA iQ+ is closed now. It will open on Monday at 9:00 a.m.
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