This profile has been claimed by the business owner or representative.
Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® ALPHA™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the ALPHA™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities includi... read more
I was a little disappointed when I submitted my rebate form only to learn I did not spend enough to qualify for the rebate. No where on the website does it specify a dollar value for the cleaner, it clearly states that there was a $100.00 rebate with the purchase of the Alpha. The product itself work extremely well, very pleased.
Business response:
We're very sorry you didn't receive a rebate like you expected, Brian. Please refer to our website for the eligible rebate products and their qualifying minimum purchase price - https://www.polarispool.com/en/rebate-terms We're happy to hear your ALPHA iQ is performing well and that you're happy with it! Cheers, Your Polaris Team
I don't live it but I don't hate it. I really thought it would of cleaned better. It doesn't clean the stairs and it doesn't clean any part that the pool has a curve in it. For how much I paid for this I would of thought it would cleaned a lot better!
Business response:
We are sorry you're not totally satisfied with your ALPHA iQ+, Susan. Robotic cleaners have a difficult time with steps and benches, as they can’t tell if it’s the top of the pool. We recommend regular brushing of the steps, and once the debris is dislodged, the cleaner can take care of it at the bottom or sides of the pool. If you need further assistance, please contact our technical support team at (800) 822-7933. All the best, Your Polaris Team
Cleans perfectly. Easy to use. Pool has never been cleaner! It even gets up on our ledge and steps.
Business response:
Thank you for your wonderful review, Pauline! We are thrilled that your cleaner is performing so well and appreciate you sharing your experience with us. Happy swimming! Your Polaris Team
Easy to set up and cleans the pool well. Retrieval system is nice.
Business response:
Thank you for your detailed and positive review, Bob! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
Easy to operate, works great, funny watching going up and down pool walls,
Business response:
Thank you for your wonderful review, Marc! Wishing you the perfect swim. Cheers, Your Polaris Team
A new experience using an electric pool cleaner but it seems to do a better job than my previous Polaris. The only drawback is the weight
Business response:
Thank you for sharing your experience with us, Joe! We hope you enjoy your swim time. Cheers, Your Polaris Team
I like the cleaner but I am a little disappointed in the fact that it does not do the steps in the pool very well.
Business response:
Thank you for your review, Danette. We are sorry your cleaner isn’t taking care of your steps. Robotic cleaners have a difficult time with steps and benches, as they can’t tell if it’s the top of the pool. We recommend regular brushing of the steps, and once the debris is dislodged, the cleaner can take care of it at the bottom or sides of the pool. If you need further assistance, please contact our technical support team at (800) 822-7933. All the best, Your Polaris Team
The ALPHA IQ + is an awesome machine! Does exactly what it claims! We are just thrilled with the thorough job it performs!
Business response:
Thank you for your glowing review, Roy! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
The Polaris pool cleaner is working great ! I have used it for about 15 times thus far and it is very thorough in cleaning our 20K gallon vinyl in-ground pool. I've had numerous robots/cleaning gadgets in the past and none have lasted very long. So, I am glad about the 3 year warranty and am going overboard making sure the Polaris is taken care of when I use it. Expensive but there was a good discount at the time of purchase.
Business response:
Thank you for sharing your experience with us, Dwight! We are glad your ALPHA iQ+ is performing well. Happy swimming! Your Polaris Team
Polaris ALPHA iQ+ has a 4.7 star rating with 285 reviews.
Polaris ALPHA iQ+ is closed now. It will open on Monday at 9:00 a.m.