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Polaris ALPHA iQ+
About this business
Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® ALPHA™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the ALPHA™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities includi... read more
Works better than expected
Business response:
Thank you for your 5-star review, Laurent! We are thrilled to hear your cleaner is performing beyond your expectations. Enjoy your pool time! Your Polaris Team
All the features work really great. Two complaints, though. 1) the electrical wire is annoying to wind up due to its memory so if you are not in a rush, consider waiting for cordless models. There are connectivity issues with cordless so there’s a trade-off. 2) despite the XL filter canister, the “Full” warning seems to come on fairly quickly once there’s a small bit of grit and dirt in the basket. I can’t get through a complete Quick or deep-clean cycle without having to stop and rinse out the canister.
Business response:
Thanks for choosing the Polaris ALPHA iQ+, Jason! Your trust and satisfaction are our top priorities. A tip to help remove coil memory in the cable is to lay it out flat across the pool deck in the sun. The filter canister registers "Full" when the water flow through it is impeded, which can happen when biofilm or small debris blocks the holes. Try washing the basket gently with a soft brush and mild soap, as directed in the Owner's Manual. If we can assist further, please give us a call at (800) 822-7933. We're always h... read more
Had to get the ultra fine filter. Otherwise the vacuum kept throwing dirt around the pool
Business response:
Thanks for choosing the Polaris ALPHA iQ+, Brendan! Your trust and satisfaction are our top priorities. Every pool has unique needs, and we're happy to hear that the ultra-fine filter with your ALPHA iQ+ cleaner is working for your pool. Enjoy your swim time! Your Polaris Team
Really work well and as my expectations
Business response:
Thank you for your kind words, Alain! We hope you have a wonderful pool season. Cheers, Your Polaris Team
So far exceeding expectations
Business response:
Hi Leah, Thanks for sharing your first-hand Polaris experience! It's always a pleasure to hear from satisfied customers like yourself. Enjoy the extra swim time! All the Best, Your Polaris Team
it does not clean the pool with the 2:15 minutes cycle. it leaves many areas with a lot of debris
Business response:
Hi Antoine, thank you for sharing your feedback with us about your experience with the Polaris ALPHA iQ+. We are sorry to hear that it did not meet your expectations in terms of cleaning performance. All Polaris robotic cleaners are designed to clean approximately 80% of your pool in the designated run time. Please feel free to contact us at (800) 822-7933 so we can help troubleshoot any issues you may be experiencing to ensure your satisfaction with our product. We are always happy to help. Enjoy your pool time! Your Pola... read more
the sales group was excellent in explaining the various difference in the different pool robot cleaners.
Business response:
Hi Zakiya, Thank you for choosing the Polaris ALPHA iQ+! We're happy that the sales team was so helpful in your decision. Enjoy your clean pool! Your Polaris Team
Love it! IQ+ DID EXCELLENCE JOB!
Business response:
Thank you for your glowing review, Zilun! We hope you enjoy your clean pool. Cheers, Your Polaris Team
So far the vacuum is working as expected. It does climb the walls, which save from some of the brushing. Overall I am very happy with it.
Business response:
Thanks for choosing the Polaris ALPHA iQ+, Chuck! Your trust and satisfaction are our top priorities. We really appreciate your taking the time to share your experience with us. Enjoy your clean pool! Your Polaris Team
Frequently asked questions about Polaris ALPHA iQ+
How is Polaris ALPHA iQ+ rated?
Polaris ALPHA iQ+ has a 4.7 star rating with 281 reviews.
When is Polaris ALPHA iQ+ open?
Polaris ALPHA iQ+ is open now. It will close at 6:00 p.m.