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Polaris ALPHA iQ+
About this business
Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® ALPHA™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the ALPHA™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities includi... read more
Easy to set up, and easy to activate phone app. I’ve not been terribly impressed with phone apps in the past be it for a sprinkler system or swimming pool controls - usually hit or miss. So far the OQ+ has worked as advertised. Most important though is the robot does a really good job of cleaning, better than my last two Dolphins. Much better. Time will tell on reliability, but very happy so far
Business response:
Thank you for your detailed and positive review, Mike! Please let us know if there is anything we can do to improve your experience. We appreciate you and hope you enjoy your clean pool! Cheers, Your Polaris Team
Cleans even large leaves off the bottom of the pool. Gets all the pool but like most cleaners struggles at the steps. But overall a great product.
Business response:
Thank you for your thoughtful and detailed review, Tom! It’s always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
so far it is great, compare to a another cleaner i had
Business response:
Thanks for choosing the Polaris ALPHA iQ+, Bill! Your trust and satisfaction are our top priorities. We're pleased to hear that your cleaner works great for you. If we can answer any questions about your ALPHA iQ+, please let us know at customerfeedback@fluidra.com or (800) 822-7933. We're always happy to help. Enjoy your clean pool! Your Polaris Team
Easy to use, easy to clean the basket. Picks up fine debris and sand
Business response:
Thank you for sharing your positive experience with us, Steven! Creating quality products that simplify your pool experience is what we aim to do every day. Enjoy your swim time! Your Polaris Team
I have used other brands in the past. The Polaris does a higher quality job climbing and cleaning the walls.
Business response:
We greatly appreciate your review, Thomas! Thank you for your kind words. We hope you enjoy your pool time. All the best, Your Polaris Team
The machine works semi-well. It leaves spots of dirt every time and doesn't seem to "learn my pool." But, it is loads better than brushing myself so only 1 star subtracted for machine function. The issue comes with the app. I haven't been able to use the app since setup and trying to send feedback or support through the app creates error codes. I've tried trivial fixes but the issues seem to be on the coding side.
Business response:
Hi Chris, We're sorry for your poor experience with connectivity in the app and want to help. Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can troubleshoot your specific setup. You can also find connectivity tips online at www.iaqualink.com/en/support [iaqualink.com]. We want you to be fully satisfied with your cleaner. Thank you, Your Polaris Team
Machine works as advertised and initial setup was simple and easy!
Business response:
Thank you for your review, Paul! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
Only used a couple of times, but so far so good! App is a nice addition so you don’t have to go to the unit to check in the status.
Business response:
Thank you for sharing your firsthand experience with us, Michael! It’s always a pleasure to hear from a satisfied customer. Swim on! Your Polaris Team
Our Polaris ALPHA iQ+ is AWESOME! It cleans our pool very well, and is very easy to use! We let go our cleaning service and started to maintain the pool ourselves and the Polaris ALPHA iQ+ makes it a breeze! We love it!!
Business response:
Thank you for your glowing review, John Paul! We are thrilled to hear you’re so satisfied with your ALPHA iQ+. Wishing you the perfect swim. Cheers, Your Polaris Team
Frequently asked questions about Polaris ALPHA iQ+
How is Polaris ALPHA iQ+ rated?
Polaris ALPHA iQ+ has a 4.7 star rating with 255 reviews.
When is Polaris ALPHA iQ+ open?
Polaris ALPHA iQ+ is closed now. It will open on Monday at 9:00 a.m.
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