This profile has been claimed by the business owner or representative.
Polaris EPIC 8520 robotic cleaner
The unit works and cleans well. I was not thorough in checking the specifications. My old cleaner could be turn on and off with a mechanical timer. Due to the electronic switches on the EPIC 8520 this is not possible. Also the EPIC 8520 must be manually turned off. My error in not checking the features enough before buying. So, buyer beware...
Business response:
Thank you for sharing your experience with us, Timothy. We hope you enjoy your pool time! All the best, Your Polaris Team
Love my new cleaner.
Business response:
Thank you for the 5-star review, Geraldine! We are thrilled to hear you love your EPIC and appreciate you taking the time to share your experience with us. Happy swimming! Your Polaris Team
Très simple d’utilisation, fonction pour ramener le robot à la surface est intéressante et ça l’évite un bris. La puissance d’aspiration est très bien. Le rouleau avant est divisé en 2. Ce qui permet de faire pivoter le Robot dans un petit rayon. Construction solide et look épuré et joli. Je recommande
Business response:
Merci pour votre avis et recommandation, Sylvain ! Créer des produits de qualité qui simplifient votre expérience de piscine est notre objectif chaque jour. Bonne baignade ! Votre équipe Polaris
Works wonderful. Does a good job of cleaning.
Business response:
Thank you for taking the time to share your experience with us, Sandra! We hope you enjoy your clean pool. Cheers, Your Polaris Team
Product works perfectly!
Business response:
Thank you for your wonderful review, Carina! We are happy to hear that your EPIC is performing so well. Happy swimming! Your Polaris Team
Love this machine. The only thing that is missing the anti-swivel cord. I used it only once so it's a prematurely judgement but I feel it goes to the same place many times and other places it barely goes to.also the leaves are not sucked in 100% by it.
Business response:
Hi Karim, Thanks for sharing your valuable feedback! A suggestion that will improve pool coverage is to ensure the cleaner cable enters the pool at the center of the length of the pool and that only the required amount of cable is allowed into the pool. Essentially, you should only allow enough cable into the pool to cover the furthest point from the cable entry location in the pool. When positioned centrally along the pool, the robot will clean with the most optimal pattern and widest range of coverage. We hope this tip... read more
The suction is weak.
Business response:
We're sorry to hear the suction isn't as powerful as expected, Glenn. We recommend taking your cleaner to a nearby warranty center for a diagnostic review. You can find a local center using our dealer locator - https://locator.fluidrausa.com/en Thank you, Your Polaris Team
Cleaned the pool great
Business response:
Thank you so much for your kind words, Mark. We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team
I wish I had purchased Fred sooner, I'm enjoying our pool a lot more now w/ Fred. Fred is the name we assigned to our robotic cleaner.
Business response:
Thank you for your wonderful review, John! We're thrilled to hear Fred is keeping your pool clean. :) Happy swimming! Your Polaris Team
Frequently asked questions about Polaris EPIC 8520 robotic cleaner
How is Polaris EPIC 8520 robotic cleaner rated?
Polaris EPIC 8520 robotic cleaner has a 4.7 star rating with 89 reviews.
When is Polaris EPIC 8520 robotic cleaner open?
Polaris EPIC 8520 robotic cleaner is open now. It will close at 6:00 p.m.