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Polaris EPIC 8520 robotic cleaner
Product works perfectly!
Business response:
Thank you for your wonderful review, Carina! We are happy to hear that your EPIC is performing so well. Happy swimming! Your Polaris Team
Love this machine. The only thing that is missing the anti-swivel cord. I used it only once so it's a prematurely judgement but I feel it goes to the same place many times and other places it barely goes to.also the leaves are not sucked in 100% by it.
Business response:
Hi Karim, Thanks for sharing your valuable feedback! A suggestion that will improve pool coverage is to ensure the cleaner cable enters the pool at the center of the length of the pool and that only the required amount of cable is allowed into the pool. Essentially, you should only allow enough cable into the pool to cover the furthest point from the cable entry location in the pool. When positioned centrally along the pool, the robot will clean with the most optimal pattern and widest range of coverage. We hope this tip... read more
The suction is weak.
Business response:
We're sorry to hear the suction isn't as powerful as expected, Glenn. We recommend taking your cleaner to a nearby warranty center for a diagnostic review. You can find a local center using our dealer locator - https://locator.fluidrausa.com/en Thank you, Your Polaris Team
Cleaned the pool great
Business response:
Thank you so much for your kind words, Mark. We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team
I wish I had purchased Fred sooner, I'm enjoying our pool a lot more now w/ Fred. Fred is the name we assigned to our robotic cleaner.
Business response:
Thank you for your wonderful review, John! We're thrilled to hear Fred is keeping your pool clean. :) Happy swimming! Your Polaris Team
Prison pick up everything from the floor still need to pass the vacuum and I find sometimes it always stays around the same area. Maybe one that’s more expensive will do the job, but I can’t afford one that’s more expensive
Business response:
We are sorry your cleaner isn't working as expected, Carmine. Please give us a call so we can help troubleshoot. You can reach us at (800) 822-7933. All the best, Your Polaris Team
This model is much easier to get it out of the pool then my previous one
Business response:
Thank you for sharing your experience with us, Carl! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
This does an adequate job of cleaning the bottom and the sides of the pool. The catch net is not huge so you may have to empty it more than once if there is a lot of debris on the bottom. There is a rotating piece on the front but it is not a scrubber and does not clean the sides of the pool. Climbing the side to be lifted out is a handy feature. All in all it does a good job but it's only marginally better than the pressure-powered sweeper I used before.
Business response:
We greatly appreciate your review and feedback, James. Please let us know if there is anything we can do to improve your experience in the future. Happy swimming! Your Polaris Team
Simple to use and easy to clean. We set a timer for 2 hours and its ready to be cleaned. Great at picking up leaves. We have an older pool so the only problem was it got stuck at the base of our ladder. Again, easy to correct.
Business response:
Thank you for your detailed and positive review, Jim! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
Frequently asked questions about Polaris EPIC 8520 robotic cleaner
How is Polaris EPIC 8520 robotic cleaner rated?
Polaris EPIC 8520 robotic cleaner has a 4.7 star rating with 94 reviews.
When is Polaris EPIC 8520 robotic cleaner open?
Polaris EPIC 8520 robotic cleaner is closed now. It will open on Monday at 9:00 a.m.