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The robot has done a fantastic job. It doesn’t have a tail that sprays the windows as it cleans and picks up 3times the mess on the bottom of the pool.
Business response:
Thank you for the 5-star review, Timothy! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
The only issue I have with the 8520 is the electrical cord gets twisted very easy and it is difficult to get untwisted.
Business response:
Hi Rick, Thanks for sharing your valuable feedback! Here are some suggestions to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for even distribution instead of dropping the cable in a lump in one spot. For more d... read more
MUCH BETTER THEN EXPECTED ,WORTH THE MONEY
Business response:
We appreciate your review, Joseph! We are thrilled to hear your EPIC cleaner is performing beyond your expectations. Enjoy your pool time! Cheers, Your Polaris Team
I’ve owned several different automatic pool cleaners over the last 20 years, pressure booster powered models, suction powered models and electric/electronic models. Our new Polaris Epic is by far the best of all. It’s model name is very appropriate, because it gives Epic results. We are extremely satisfied with its performance, ease of operation and light weight. The purge feature makes it very easy to remove from the pool with minimal physical exertion. If you’re in the market for an automatic pool cleaner, this will n... read more
Business response:
Thank you for your wonderful review, Craig! We greatly appreciate you sharing your experience with us. Happy swimming! Your Polaris Team
Love the ease of cleaning the filter and the wall climbing to remove it from the pool.
Business response:
Thank you for your review, Janet! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
Love it easy to use cleans great
Business response:
Thank you for taking the time to share your positive experience, Eda! We're delighted to hear that it has been easy to use and effective in keeping your space clean. Enjoy your pool time! Your Polaris Team
Seems to be working well
Business response:
Thank you for sharing your experience with us, Michelle! We hope you enjoy your pool time. Cheers, Your Polaris Team
For the money, it should pick up much more and do a lot better job.
Business response:
Thanks for choosing the Polaris EPIC 8520 robotic cleaner, Harvey! Your trust and satisfaction are our top priorities. A suggestion that will improve pool coverage is to ensure the cleaner cable is entering the pool at the center of the length of the pool and that only the required amount of cable is allowed into the pool. Essentially, you should only allow enough cable into the pool to cover the furthest point from the cable entry location in the pool. When positioned centrally along the pool, the robot will clean with th... read more
It works great. I drop it in and in about 2 hours the whole pool is clean. Does a great job on the walls also. I have used it for about a month with no problems. Some people said they have issues with the cable getting tangled, but I have not had an issue with this.
Business response:
Thank you for your positive and detailed review, Diana! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team
Polaris EPIC 8520 robotic cleaner has a 4.7 star rating with 104 reviews.
Polaris EPIC 8520 robotic cleaner is closed now. It will open at 9:00 a.m.