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So far so good. It was extremely easy to set up and was basically just plugging it in. I'm very pleased at how it cleans the pool and is removing all the fine grit that had escaped my previous pool cleaner. Getting it out is also very easy. I would recommend it to anybody
Business response:
Thank you for your fabulous review and recommendation, Julie! We appreciate you taking the time to share your detailed experience with us. Happy swimming! Your Polaris Team
It’s great ! Amazing to watch it work ,back and forth and climb the sides. We absolutely love it . Best investment we’ve made for our pool .
Business response:
Thank you for the glowing review, Richard! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
Execellent
Business response:
Thank you for taking the time to leave a positive review, Nick! Wishing you the perfect swim. Cheers, Your Polaris Team
Having problems with the cord constantly getting tangled up
Business response:
Thank you for taking the time to leave a review, Deborah. We’re sorry to hear your cord is tangling and have some suggestions to try. 1) Verify the floating cable enters the water near the middle of the pool length. 2) Spread all of the floating cable carefully in the pool, ensuring there are no kinks or coils. 3) Ensure the cable is not too tightly wrapped or coiled when storing. 4) Lay the cable straight in the sun to relax it and remove kinks. We hope these tips help. If you need further assistance, please call our t... read more
Service was excellent and immediately
Business response:
Thank you so much for your kind words, Ester. We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team
picks up everything first time
Business response:
Thank you for sharing your experience with us, Cheryl! Wishing you the perfect swim. Cheers, Your Polaris Team
We love our cleaner. Works great!
Business response:
Thank you for your positive review, Liz! It’s always a pleasure to hear from a satisfied customer. Swim safe! Your Polaris Team
I struggled manually cleaning my pool walls and floors since I moved into the house. Never really was able to clean it very good. Finally made the investment in the robotic cleaner and couldn't be happier. I use the 8520 about once a week and my pool has never looked cleaner. The robot is simple to use and cleaning it is also very easy (pull the basket out and rinse it, that's it). The retrieval function makes pulling it out of the pool easy. I highly recommend this unit for anyone tired of brushing and scrubbing thei... read more
Business response:
Thank you for sharing your detailed and positive experience, Dennis! We are thrilled to hear you’re so happy with your EPIC cleaner and hope you enjoy your clean pool. Swim on! Your Polaris Team
Great product
Business response:
Thanks so much for sharing your experience, Jim! Wishing you the perfect swim. Your Polaris Team
Polaris EPIC 8520 robotic cleaner has a 4.7 star rating with 89 reviews.
Polaris EPIC 8520 robotic cleaner is closed now. It will open on Monday at 9:00 a.m.