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Polaris EPIC 8520 robotic cleaner
Pleased with the function of the cleaner, and the ease to set up and operate.
Business response:
Hi Henry, Thank you for taking the time to leave a review. We’re glad you’re pleased with your EPIC 8520. We hope you can spend more time enjoying your pool and less time cleaning it. Happy swimming! Your Polaris Team
Great product and I received a rebate.
Business response:
Thank you for your positive review, Fred! We’re glad you’re so pleased and hope you enjoy your swim time. All the best, Your Polaris Team
Helps keep a large pool (16 x 38) very clean
Business response:
Thank you for sharing your experience with us, Rick! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team
Great device, but my $50 Rebate Card is not accepted anywhere, so I should get another or a check in the mail.
Business response:
Hi Thomas, We’re glad to hear you’re satisfied with the EPIC 8520. We’re sorry to hear about your card not being accepted. Please contact our Rebates department at (800) 822-7933 or email rebates@fluidra.com to speak with someone about your specific situation with your rebate card. Thank you, Your Polaris Team
I would have given the unit a 5 star if the cord had a swivel on the unit to prevent twisting. Other than that the unit is outstanding and I would highly recommend. The basket and opening are large enough for all the leaves and acorn I encounter with and unscreened pool.
Business response:
Hi Jack, We appreciate your valuable feedback. Thank you for sharing your review and your recommendation of the EPIC 8520. Enjoy the extra swim time! All the best, Your Polaris Team
The robot works great.
Business response:
Hi Frank, Thank you for your review of the EPIC 8520. We appreciate you taking the time to share your positive experience with us. Swim on! Your Polaris Team
This is hands down the best thing I e we got for the pool. Had a previous pool cleaner that used suction to clean. Cant even begin to compare them to one another. The old one always got stuck in the corner. Perhaps once it climbed the walls. Now this even skims the pool after it cleans up the wall. Only complaint is that it should be programmable to go daily without having to step up to the WiFi model
Business response:
Thank you for your wonderful review, Stephen! We’re thrilled to hear your EPIC 8520 is performing so well and that you are so pleased. Enjoy your clean pool! Cheers, Your Polaris Team
Works as advertised. Cleans dirt, leaves and most everything else. Only draw back is wish the cord was attached to unit on swivel so won’t get tangled. Only has tangled a couple times but just with a better connection it wouldn’t at all. All in all it is good machine and I would recommend
Business response:
Thank you for your review and recommendation, Joe! We’re sorry you are experiencing cord tangling issues and appreciate your suggestion to attach the cord to the unit with a swivel. We will take your comment into consideration for future product developments. We have a few suggestions to help with cord tangling. Here’s a short video that helps explain these tips: https://www.youtube.com/watch?v=Emr77LdB8ME&list=PL3Fq80t74vvkxHT684MB3odGNMSAQ8F8y&index=5 Enjoy your clean pool! Your Polaris Team
This thing is great .. tried many others .. this beats 'em all hands down.
Business response:
Thank you for choosing the EPIC 8520, Edward! Your trust and satisfaction are our top priorities. We’re thrilled to hear you are so pleased with your purchase. Happy swimming! Your Polaris Team
Frequently asked questions about Polaris EPIC 8520 robotic cleaner
How is Polaris EPIC 8520 robotic cleaner rated?
Polaris EPIC 8520 robotic cleaner has a 4.7 star rating with 92 reviews.
When is Polaris EPIC 8520 robotic cleaner open?
Polaris EPIC 8520 robotic cleaner is closed now. It will open on Monday at 9:00 a.m.