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Polaris EPIC 8520 robotic cleaner
The cleaner works excellently, but I was disappointed it did not come with a cart.
Business response:
Hi Stanley, We are glad to hear your EPIC 8520 is performing so well. Thank you for your review! The cart is sold separately and we’re sorry you are disappointed it didn’t come with the cleaner. If you would like a cart, please email us at customerfeedback@fluidra.com so we can help you with ordering one. All the best, Your Polaris Team
Product is easy & simple to use
Business response:
Hi Harry, Customer satisfaction is of the utmost importance to us. Thank you for taking the time to share your experience with us and others online. Happy Swimming! Your Polaris Team
I love our "Rob" the robot. We put him in, push the start button and he does the work of our $175/ wk. Pool guy. We love him!
Business response:
Hi Tom, We’re thrilled to hear “Rob” is keeping your pool so clean! Thank you for leaving such a fun and positive review. Enjoy your extra swim time. Cheers, Your Polaris Team
Pleased with the function of the cleaner, and the ease to set up and operate.
Business response:
Hi Henry, Thank you for taking the time to leave a review. We’re glad you’re pleased with your EPIC 8520. We hope you can spend more time enjoying your pool and less time cleaning it. Happy swimming! Your Polaris Team
Great product and I received a rebate.
Business response:
Thank you for your positive review, Fred! We’re glad you’re so pleased and hope you enjoy your swim time. All the best, Your Polaris Team
Helps keep a large pool (16 x 38) very clean
Business response:
Thank you for sharing your experience with us, Rick! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team
Great device, but my $50 Rebate Card is not accepted anywhere, so I should get another or a check in the mail.
Business response:
Hi Thomas, We’re glad to hear you’re satisfied with the EPIC 8520. We’re sorry to hear about your card not being accepted. Please contact our Rebates department at (800) 822-7933 or email rebates@fluidra.com to speak with someone about your specific situation with your rebate card. Thank you, Your Polaris Team
I would have given the unit a 5 star if the cord had a swivel on the unit to prevent twisting. Other than that the unit is outstanding and I would highly recommend. The basket and opening are large enough for all the leaves and acorn I encounter with and unscreened pool.
Business response:
Hi Jack, We appreciate your valuable feedback. Thank you for sharing your review and your recommendation of the EPIC 8520. Enjoy the extra swim time! All the best, Your Polaris Team
The robot works great.
Business response:
Hi Frank, Thank you for your review of the EPIC 8520. We appreciate you taking the time to share your positive experience with us. Swim on! Your Polaris Team
Frequently asked questions about Polaris EPIC 8520 robotic cleaner
How is Polaris EPIC 8520 robotic cleaner rated?
Polaris EPIC 8520 robotic cleaner has a 4.7 star rating with 95 reviews.
When is Polaris EPIC 8520 robotic cleaner open?
Polaris EPIC 8520 robotic cleaner is closed now. It will open on Monday at 9:00 a.m.