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Polaris EPIC 8520 robotic cleaner
Having problems with the cord constantly getting tangled up
Business response:
Thank you for taking the time to leave a review, Deborah. We’re sorry to hear your cord is tangling and have some suggestions to try. 1) Verify the floating cable enters the water near the middle of the pool length. 2) Spread all of the floating cable carefully in the pool, ensuring there are no kinks or coils. 3) Ensure the cable is not too tightly wrapped or coiled when storing. 4) Lay the cable straight in the sun to relax it and remove kinks. We hope these tips help. If you need further assistance, please call our t... read more
Service was excellent and immediately
Business response:
Thank you so much for your kind words, Ester. We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team
picks up everything first time
Business response:
Thank you for sharing your experience with us, Cheryl! Wishing you the perfect swim. Cheers, Your Polaris Team
We love our cleaner. Works great!
Business response:
Thank you for your positive review, Liz! It’s always a pleasure to hear from a satisfied customer. Swim safe! Your Polaris Team
I struggled manually cleaning my pool walls and floors since I moved into the house. Never really was able to clean it very good. Finally made the investment in the robotic cleaner and couldn't be happier. I use the 8520 about once a week and my pool has never looked cleaner. The robot is simple to use and cleaning it is also very easy (pull the basket out and rinse it, that's it). The retrieval function makes pulling it out of the pool easy. I highly recommend this unit for anyone tired of brushing and scrubbing thei... read more
Business response:
Thank you for sharing your detailed and positive experience, Dennis! We are thrilled to hear you’re so happy with your EPIC cleaner and hope you enjoy your clean pool. Swim on! Your Polaris Team
Great product
Business response:
Thanks so much for sharing your experience, Jim! Wishing you the perfect swim. Your Polaris Team
It does a good job cleaning the pool. Some days it misses spots and seems to go over the same areas mulitple times.
Business response:
Thank you for your review, Carol! We appreciate your feedback. Happy Swimming! Your Polaris Team
Very easy to use and very effective.
Business response:
Thank you for sharing your positive experience with us, Rhonda! We’re glad to hear you’re happy with your EPIC 8520. Happy swimming! Your Polaris Team
I needed to replace our older model polaris. I was surprised at the power of this model. I honestly feel the 8520 cleans better than our old model. The basket looks smaller on this model but it's a powerhouse!! Love it!
Business response:
Thank you for sharing your firsthand experience with us, Karen! It’s always a pleasure to hear from a repeat and satisfied customer. Happy swimming! Your Polaris Team
Frequently asked questions about Polaris EPIC 8520 robotic cleaner
How is Polaris EPIC 8520 robotic cleaner rated?
Polaris EPIC 8520 robotic cleaner has a 4.6 star rating with 120 reviews.
When is Polaris EPIC 8520 robotic cleaner open?
Polaris EPIC 8520 robotic cleaner is closed now. It will open at 9:00 a.m.