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Polaris EPIC 8520 robotic cleaner
Operating the Polaris EPIC is easy to use. The unit does a thorough job of cleaning the pool.
Business response:
Thanks for sharing your story, Robert! Wishing you the perfect swim. Your Polaris Team
The new robot is great! Love it!
Business response:
We greatly appreciate your positive review, Michelle! Wishing you the perfect swim. Cheers, Your Polaris Team
Works good. I Thought it would scrub the walls better. And sometimes it doesn't go all the way up the wall. Otherwise it seems to work well.
Business response:
Thank you for your review, Kenneth! We have a few suggestions to help with wall climbing. First, make sure the filter canister isn’t full or dirty. Dispose of debris and thoroughly clean the filter canister with mild soap and a soft brush. Then, re-submerge the cleaner. Next, check your water chemistry to make sure your walls aren’t too slippery for the cleaner to climb. Speak with your pool service professional for assistance. We hope these tips help. If you need further assistance, please contact our customer suppor... read more
So far so good. It was extremely easy to set up and was basically just plugging it in. I'm very pleased at how it cleans the pool and is removing all the fine grit that had escaped my previous pool cleaner. Getting it out is also very easy. I would recommend it to anybody
Business response:
Thank you for your fabulous review and recommendation, Julie! We appreciate you taking the time to share your detailed experience with us. Happy swimming! Your Polaris Team
It’s great ! Amazing to watch it work ,back and forth and climb the sides. We absolutely love it . Best investment we’ve made for our pool .
Business response:
Thank you for the glowing review, Richard! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
Execellent
Business response:
Thank you for taking the time to leave a positive review, Nick! Wishing you the perfect swim. Cheers, Your Polaris Team
Having problems with the cord constantly getting tangled up
Business response:
Thank you for taking the time to leave a review, Deborah. We’re sorry to hear your cord is tangling and have some suggestions to try. 1) Verify the floating cable enters the water near the middle of the pool length. 2) Spread all of the floating cable carefully in the pool, ensuring there are no kinks or coils. 3) Ensure the cable is not too tightly wrapped or coiled when storing. 4) Lay the cable straight in the sun to relax it and remove kinks. We hope these tips help. If you need further assistance, please call our t... read more
Service was excellent and immediately
Business response:
Thank you so much for your kind words, Ester. We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team
picks up everything first time
Business response:
Thank you for sharing your experience with us, Cheryl! Wishing you the perfect swim. Cheers, Your Polaris Team
Frequently asked questions about Polaris EPIC 8520 robotic cleaner
How is Polaris EPIC 8520 robotic cleaner rated?
Polaris EPIC 8520 robotic cleaner has a 4.7 star rating with 104 reviews.
When is Polaris EPIC 8520 robotic cleaner open?
Polaris EPIC 8520 robotic cleaner is closed now. It will open at 9:00 a.m.