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Went shopping at pinch a penny and chose this over the other models because of brand name. Works awesome!!!
Business response:
Thank you for choosing Polaris, Michael! We’re so glad you’re happy with your cleaner and appreciate you sharing your experience with us. Enjoy your pool time. All the best, Your Polaris Team
I am pleasantly surprised at how well the Polaris robotic cleaner has performed its job. I collects small particles efficiently well and in a timely manner. It does pick up things like leafs but does miss items of similar size. Overall, I’m pleased with my purchase.
Business response:
Thank you for your review, Robert! We’re glad to hear that the EPIC 8520 is performing well. If you ever have any questions or issues, please call our technical support team at (800) 822-7933. Wishing you a wonderful pool season. All the best, Your Polaris Team
Easy to use, cleaner pool
Business response:
Hi Monique, Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your review and hope you enjoy your clean pool! Cheers, Your Polaris Team
Bought it from PinchaPenny. The vacuum design is very good. It moves around freely and efficiently. The debris basket is large and easy to clean.
Business response:
Thank you for sharing your detailed experience with us, Joe! We’re glad to hear your EPIC cleaner is performing so well. Wishing you a wonderful pool season. Cheers, Your Polaris Team
Very easy to setup and use. Works great!
Business response:
Thank you for sharing your positive review with us, Karen! We're happy to hear you're satisfied with your EPIC cleaner. Have a great pool season! Your Polaris Team
Arnold (Epic 8520 robotic cleaner) does an outstanding job of cleaning our new pool. He makes having a clean pool easy.
Business response:
Hi Johnnie, We are thrilled to hear that “Arnold” is doing such a great job cleaning your pool! Thank you for sharing your positive experience with us. Happy swimming! Your Polaris Team
Does a great job cleaning the bottom and walls of the pool it does an ok job cleaning the waterline, we discontinued our weekly pool service company so it will pay for itself in less than an year.
Business response:
Thank you for the positive review, Jeffrey! We hope your EPIC cleaner continues to perform optimally. If there’s anything we can do to improve or enhance your experience, please let us know. Happy swimming! Your Polaris Team
I would have given five stars because this cleans great. My complaint is about design. I thought a swivel cord was standard for this type of cleaner but this one does not have that. My fault for not looking harder but I think the dealer should have pointed that out. Great product otherwise.
Business response:
Thank you so much for your review, Jim. We really appreciate your taking the time to share your experience with us. Enjoy your clean pool! Your Polaris Team
The cleaner works excellently, but I was disappointed it did not come with a cart.
Business response:
Hi Stanley, We are glad to hear your EPIC 8520 is performing so well. Thank you for your review! The cart is sold separately and we’re sorry you are disappointed it didn’t come with the cleaner. If you would like a cart, please email us at customerfeedback@fluidra.com so we can help you with ordering one. All the best, Your Polaris Team
Polaris EPIC 8520 robotic cleaner has a 4.7 star rating with 94 reviews.
Polaris EPIC 8520 robotic cleaner is closed now. It will open on Monday at 9:00 a.m.