This profile has been claimed by the business owner or representative.
I had this same pool cleaner, which was purchased 3 years ago, and it just stopped working. I was surprised it would only work for 3 years, as my first vacuum lasted over 9 years. I decided though, to buy the same Polaris model. So far so good. Just hope it lasts longer than 3 years. My pool is not used a lot.
I purchased my Polaris pool cleaner in May and in July it stopped working. The whole control panel needed to be replaced. Luckily the warranty covered everything and it was fixed in a timely manner
Business response:
Thank you for sharing your experience, Lisa. We're sorry to hear the control panel failed, but we're happy your warranty coverage helped get it resolved quickly. From your Polaris Team
I have never owned a pool cleaner like this before. To be quite honest with you I don't know how I did it without it. It saved me a ton of vacuuming and now I get to spend more time with the family as opposed to cleaning the pool constantly great product. I will most likely put up another review after owning it for the season but for now I am 100% satisfied with your product.
Business response:
Thank you, Gary! Spending less time on maintenance and having more time to enjoy your pool is exactly why Polaris invented automatic pool cleaners more than 50 years ago. We hope you have a great rest of the pool season, and we look forward to your next review! From your Polaris Team
This pool vac is excellent! It is easy to use, scrubs the walls with fantastic effort and is easy to clean. Our previous pool vac would have leaves and debris stuck in the.cracks and crevices and was tedious to clean. With this vac, you just need to remove the basket and give a quick rinse. I think this device will last a while but would definitely consider this company again when the time comes to replace it.
Business response:
Thanks so much for your review Lisa. We're so happy to hear that you're pleased with your new cleaner and that it's easy to clean. We hope you enjoy it -- and your pool -- for a long time to come! From your Polaris Team
Had it for a year worked great. This spring had a problem with the brain of unit. Took it local Krevco. It was replace under warranty. I’m happy 😃
Business response:
Thank you for sharing your experience Alden. We're glad to know your warranty claim was handled to your satisfaction. From your Polaris Team
The warranty worked well, however it took Leslies Pool Supply (contracted for repairs) 6 weeks to inspect it, order parts and repair it. They did replace the original cord, which was super flexible and always got twisted, with a stiffer better cord and more sturdy attatchment to the cleaner itself. The machine seems to be running well. The warranty process was easy. I'm giving 4 stars, because the original cord only lasted 11 months before the Polaris P825 stopped working and we had to use the manufactures warranty.
I have only used this vacuum a few times but it worked great ! It’s a bit heavy but does the job . Will see how it lasts long term . Mine arrived near end of the season
Business response:
Thank you for your review, Kelly! Wishing you the perfect swim. Cheers, Your Polaris Team
The Polaris pool cleaner works fantastic. It cleans and picks up any debris in the pool. I would recommend this product.
Business response:
Thank you for your glowing review and recommendation, John! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team
Robotic cleaner not only cleans pool but brushes bottom and sides keeping water moving helping to prevent algae. Also frees my time from self brushing,
Business response:
Thank you for your glowing review, Geoff! We hope you enjoy your clean pool. Cheers, Your Polaris Team
Polaris P825 Robotic Pool Cleaner has a 4.3 star rating with 1,002 reviews.
Polaris P825 Robotic Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.