Polaris P825 Robotic Pool Cleaner's cover image
Claimed

This profile has been claimed by the business owner or representative.

Polaris P825 Robotic Pool Cleaner

4.6

    About this business

    Deftly navigates all pool surfaces The Polaris P825 Robotic Cleaner delivers optimal cleaning performance for all in-ground pools surfaces. The Polaris P825 Robotic Cleaner deftly navigates all pool surfaces, climbs walls and steps, and scrubs the tile line for thorough cleaning. Patented Cyclonic Vacuum Technology ensures powerful cleaning action that captures debris without losing suction, and the Push'N'Go™ filter canister enables easy debris removal along with a large transparent viewing window. Additional features in... read more

    4.6792 reviews
    Select a rating
    Jamie S.'s profile image
    Jamie S. 
    on Birdeye

    5 months ago

    This is our 3rd P825 Pool Cleaner. We have had issues with the other 2 previous cleaners. However, we like that this model cleaner climbs the walls. If we start having issues with this one after a year, we may have to look at a different cleaner. 

    Business response:

    Thanks for choosing the Polaris P825 Robotic Pool Cleaner, Jamie! Your trust and satisfaction are our top priorities. Your cleaner has a two-year warranty, and if we can assist in any way, please let us know at (800) 822-7933. We're always happy to help! We appreciate hearing from loyal customers like yourself and wish you many more reliable years of service from your Polaris cleaners. All the best, Your Polaris Team  

    Richard S.'s profile image
    Richard S. 
    on Birdeye

    10 months ago

    Works well but manual says handel is supposed to lay flat after the pump starts but it never has. Ordered a new handle but it doesn't lay down either. Tech Support has no clue why the handel stays up. I assume the cleaning efficiency is negatively affected but will keep an eye on the Warranty and take it back before it runs put. 

    Business response:

    We are sorry you're having issues with your handle, Richard. Please contact us if you find your cleaner isn't performing properly so we can continue to assist. We want you to have a cleaner you're satisfied with. We can be reached at (800) 822-7933. All the best, Your Polaris Team 

    Fredric M.'s profile image
    Fredric M. 
    on Birdeye

    10 months ago

    So far my pool cleaner has performed quite well. 

    Business response:

    Thank you for taking the time to share your experience with us, Fredric! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team 

    Andy I.'s profile image
    Andy I. 
    on Birdeye

    10 months ago

    I just got rid of mt Polaris 9550 because the cable went (I replaced it for $500) then the motor went 3 weeks later. I was not able to return the cable and the troubleshooting at the pool store was $100 each time. I sold the 9550 for parts and bought the 825. I am wary of rating it given my experience with the 9550 

    Business response:

    We are sorry to hear you had a negative experience with your previous cleaner, Andy. Your trust and satisfaction are our top priority. If you have any issues with your P825, please do not hesitate to contact us so we can assist. We want you to have a cleaner that you're satisfied with. All the best, Your Polaris Team 

    Fred C.'s profile image
    Fred C. 
    on Birdeye

    11 months ago

    Cleaner works great! 

    Business response:

    Thanks for choosing the Polaris P825 Robotic Pool Cleaner, Fred! Your trust and satisfaction are our top priorities. Enjoy your clean pool! Your Polaris Team  

    Val E.'s profile image
    Val E. 
    on Birdeye

    11 months ago

    Quick service response times, and quick turnaround. 

    Business response:

    Thank you for sharing your positive experience with us, Val! We hope you enjoy your pool time. Cheers, Your Polaris Team 

    Jean-Guy P.'s profile image
    Jean-Guy P. 
    on Birdeye

    a year ago

    Works perfectly 

    Business response:

    Thank you for your 5-star review, Jean-Guy! We are happy to hear your P825 is performing well. Happy swimming! Your Polaris Team 

    Brandon R D.'s profile image
    Brandon R D. 
    on Birdeye

    a year ago

    Fantastic pool cleaner, very easy set up and ready to go out of the box. I have a very curvy poo, essentially three circles and it cleans the whole pool with great efficiency. Clean up is quick and easy too! Highly recommend the product. 

    Business response:

    Hi Brandon, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. Enjoy the extra swim time! Your Polaris Team  

    Joe R.'s profile image
    Joe R. 
    on Birdeye

    a year ago

    Love it does the right job easy to clean. 

    Business response:

    Hi Joe, Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you love your Polaris P825 Robotic Pool Cleaner and that it is doing an excellent job for you. Enjoy the extra swim time! Your Polaris Team  

    Frequently asked questions about Polaris P825 Robotic Pool Cleaner

    How is Polaris P825 Robotic Pool Cleaner rated?

    Polaris P825 Robotic Pool Cleaner has a 4.6 star rating with 792 reviews. 

    When is Polaris P825 Robotic Pool Cleaner open?

    Polaris P825 Robotic Pool Cleaner is open now. It will close at 6:00 p.m.