This profile has been claimed by the business owner or representative.
So easy to keep our pool clean!
Business response:
Thank you for taking the time to leave a review, Karen! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team
It works very well. Easy to start and has not damaged anything in the pool. Does a great job of picking up small and large items! Only negative thing is the bag got caught up a couple of times in the wheels and made a small hole in the bag. This was really do to heavy sand particles that it picked up after a contractor spilled a cup or 2 of sand in the pool. Overall it’s great! Love it!
Business response:
Thank you for your detailed and positive review, Jeff! Please email us at customerfeedback@fluidra.com if you need help with a replacement bag. We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team
We needed to replace our previous vac which was only 1 year old and was actually a replacement from the 1 that was only a year and a half years old. Our pool guy recommended the Polaris 280. We bought one and have been very pleased with the job it does. We haven’t had it but about a month. The only design flaw we see is that it doesn’t have a handle to pool it out of the pool as our previous one did. We don’t like having to pull it out by the hose. Great so far otherwise. Seems to clean much better than our “ Creepy crawle... read more
Business response:
Thank you for your kind words, Libby! We are so glad to hear that your cleaner works well. We appreciate your feedback and will definitely keep your advice in mind. Happy Swimming! Your Polaris Team
Installed and functioning beautifully….all is good!
Business response:
Thank you for your kind words, Raymond! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
Have used Polaris since 1989, very satisfied with product!
Business response:
Thank you for your positive review, Erlinda! It’s always a pleasure to hear from a repeat and satisfied customer. Enjoy your pool time. All the best, Your Polaris Team
This is the second Polaris 280 that I’ve owned. It simplifies keeping our pool free of dirt and leaves. Love it
Business response:
Thank you for sharing your firsthand experience with us, Tom! It’s always a pleasure to hear from a repeat and satisfied customer. Happy swimming! Your Polaris Team
I am not really impressed with this sweep. I replaced a Hayward vac sweep. This one does not sink to the bottom unless you pull off the tail float, but once the tail float is removed, it will fall on its side and not function properly. In the shallow end of the pool, it works great. Its when it gets to the deep end, 5ft 5 inches, that the back end floats and it does not get a vacuum to work in that area.
Business response:
Hi Robert, We are sorry to hear you’re not impressed with your 280 and want to help. Your trust and satisfaction are our top priorities. Please call our technical support team so we can help troubleshoot and get your cleaner working optimally. You can reach us at (800) 822-7933. You can also check out some troubleshooting tips on the Polaris product page - https://www.polarispool.com/en/products/pool-cleaners/pressure-automatic-pool-cleaners/polaris-vac-sweep-280 All the best, Your Polaris Team
Got it out the box set it up and good to go with in 20mins
Business response:
We are glad to hear you are happy with your cleaner Robert! Happy Swimming! Your Polaris Team
Doesn’t clean as well as the 380 leaves fine debris on the floor
Business response:
Hi August, We are sorry to hear your 280 doesn’t clean as well as your previous cleaner. Please call our technical support team so we can troubleshoot and see if we can get your cleaner to work more optimally. Thank you, Your Polaris Team
Polaris Vac-Sweep 280 has a 4.6 star rating with 1,216 reviews.
Polaris Vac-Sweep 280 is open now. It will close at 6:00 p.m.