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Polaris Vac-Sweep 280

4.6

    About this business

    4.61,204 reviews
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    Robert G.'s profile image
    Robert G. 
    3 years ago

    I am not really impressed with this sweep. I replaced a Hayward vac sweep. This one does not sink to the bottom unless you pull off the tail float, but once the tail float is removed, it will fall on its side and not function properly. In the shallow end of the pool, it works great. Its when it gets to the deep end, 5ft 5 inches, that the back end floats and it does not get a vacuum to work in that area. 

    Business response:

    Hi Robert, We are sorry to hear you’re not impressed with your 280 and want to help. Your trust and satisfaction are our top priorities. Please call our technical support team so we can help troubleshoot and get your cleaner working optimally. You can reach us at (800) 822-7933. You can also check out some troubleshooting tips on the Polaris product page - https://www.polarispool.com/en/products/pool-cleaners/pressure-automatic-pool-cleaners/polaris-vac-sweep-280 All the best, Your Polaris Team 

    Robert H.'s profile image
    Robert H. 
    3 years ago

    Got it out the box set it up and good to go with in 20mins 

    Business response:

    We are glad to hear you are happy with your cleaner Robert! Happy Swimming! Your Polaris Team  

    August S.'s profile image
    August S. 
    3 years ago

    Doesn’t clean as well as the 380 leaves fine debris on the floor 

    Business response:

    Hi August, We are sorry to hear your 280 doesn’t clean as well as your previous cleaner. Please call our technical support team so we can troubleshoot and see if we can get your cleaner to work more optimally. Thank you, Your Polaris Team 

    Bob P.'s profile image
    Bob P. 
    3 years ago

    Best pool cleaner I ever spent money on. Works great. 

    Business response:

    Thank you so much for sharing your positive review with us, Bob! We hope you enjoy your clean pool. Happy Swimming! Your Polaris Team  

    Thomas Q.'s profile image
    Thomas Q. 
    3 years ago

    I had a Polaris 380 for eleven years and loved it. It was time to buy a new one so I bought the Polaris 280 and love it. 

    Business response:

    Hi Thomas, thank you for your glowing review, and for being a loyal Polaris customer. We appreciate you and hope you enjoy your pool time. Happy Swimming! Your Polaris Team  

    Steve A.'s profile image
    Steve A. 
    3 years ago

    Still considered the workhorse of pool cleaners. Works great as my previous model. 

    Business response:

    Thank you for your kind words and for being a repeat Polaris customer, Steve! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team  

    PAUL O.'s profile image
    PAUL O. 
    3 years ago

    The 280 moves well, and fast, across the bottom of the pool. It may be a little small for the size of our pool, which is 20 x 40, but it appears that this only means the unit will have to work some extra days to clean up everything. It has a large leaf bag which I emptied yesterday and it was packed! So I know it is picking up leaves from the bottom of the pool. So far, so good. . . . 

    Business response:

    Thank you for sharing your firsthand experience with us, Paul! We’re glad to hear your 280 is performing well in your pool. If there’s anything else we can do to improve your experience, please let us know. All the best, Your Polaris Team 

    Steve S.'s profile image
    Steve S. 
    3 years ago

    Works great! Even cleans above the water line. 

    Business response:

    Thank you for your review, Steve! We’re glad to hear you’re so pleased with the 280. Enjoy your swim time. Cheers, Your Polaris Team 

    Michael S.'s profile image
    Michael S. 
    3 years ago

    It took awhile to figure out everything. After a couple of weeks, I finally have it working as it should. 

    Business response:

    Hi Michael, We are glad to hear you were able to get your cleaner working. If you ever need assistance, please don’t hesitate to contact our technical support team. We can be reached at (800) 822-7933. Thank you for sharing your experience with us. Happy swimming! Your Polaris Team 

    Frequently asked questions about Polaris Vac-Sweep 280

    How is Polaris Vac-Sweep 280 rated?

    Polaris Vac-Sweep 280 has a 4.6 star rating with 1,204 reviews. 

    When is Polaris Vac-Sweep 280 open?

    Polaris Vac-Sweep 280 is closed now. It will open on Monday at 9:00 a.m.