Polaris Vac-Sweep 280's cover image
Claimed

This profile has been claimed by the business owner or representative.

Polaris Vac-Sweep 280 - Carlsbad, CA

4.8

    About this business

    Our most popular automatic pool cleaner The Polaris Vac-Sweep 280 pressure-side pool cleaner works in all in-ground pools and requires a booster pump. It is powered by double jets, providing greater vacuum power and faster cleaning (3 hours or less). The Polaris 280 easily connects to a dedicated pressure line and sweeps, scrubs, and vacuums all surfaces of the pool. The pressure cleaner is equipped with a single chamber filter bag where it captures large debris such as leaves, acorns, pebbles, and other small to large debri... read more

    4.82,207 reviews
    Select a rating
    David D.'s profile image
    David D. 
    on Birdeye

    2 years ago

    This is the second one I’ve owned and have always been pleased with the performance of this pool cleaner. The first one I had I purchased in 1997 and it was a good one but I do like the current design better. 

    Business response:

    Hi David, Thank you for taking the time to leave a review! Your trust and satisfaction are our top priorities. Wishing you many more years of reliable service from your Polaris 280 Pressure cleaner. Happy Swimming, Your Polaris Team  

    Luther C.'s profile image
    Luther C. 
    on Birdeye

    2 years ago

    I replaced an older model that finally wore out. Very pleased so far. 

    Business response:

    Thanks, Luther! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season! Your Polaris Team  

    CHRISTOPHER Q.'s profile image
    CHRISTOPHER Q. 
    on Birdeye

    3 years ago

    We replaced a five year older Polaris 280 with this new Polaris 280 and works great on our pool . 

    Business response:

    Dear Christopher, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from loyal customers like yourself. Wishing you many more reliable years of service from your Polaris cleaners. All the Best, Your Polaris Team  

    Max S.'s profile image
    Max S. 
    on Birdeye

    3 years ago

    Purchase via Amazon was seamless with a very quick delivery. Setting up the Polaris was quick and easy, everything needed was included in the box. I had the unit connected and running in less than 30 mins. The Polaris 280 had my pool clean (following 3 months of cleaning neglect) after a couple of hours. Completely satisified...... 

    Business response:

    Hi Max, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. If you'd like any tips on running your new cleaner, see the complete product manual and product page here: https://www.polarispool.com:443/en/products/pressure/polaris-280 Enjoy the extra swim time! All the Best, Your Polaris Team  

    Jonathan M.'s profile image
    Jonathan M. 
    on Birdeye

    3 years ago

    I have not been satisfied with thee Pool Cleaner so far. Part of the problem could have been the pool guy who installed it, but there are little things that annoy me. The cleaner tends to get stuck in areas of the pool, and there are areas of the pool where the cleaner is not going. I was told it would go over steps as well. Haven't seen it clean the steps at all. 

    Business response:

    Hi Jonathan, Thanks for your Polaris 280 Pressure Cleaner review! We're sorry that you are not completely satisfied with your cleaner. We can help. To prevent the cleaner from getting stuck, check the following: 1) Verify proper flow by counting the wheel revolutions per minute (RPMs). 2) Ensure the Back-up Valve is cycling on and off about every three minutes. 3) Adjust the Thrust Jet to change the directional path of the cleaner. Here are some adjustments you can try to keep your cleaner running optimally to cover t... read more

    Tim P.'s profile image
    Tim P. 
    on Birdeye

    3 years ago

    I have only had it for 4 weeks but it sometimes gets stuck in the corner of the pool. One time the “tail” got stuck between the drive wheels. Other than that seems to work ok so far. 

    Business response:

    Hi Tim, Thanks for your Polaris 280 Pressure Cleaner review! To prevent the cleaner from getting stuck, check the following: 1) Verify proper flow by counting the wheel revolutions per minute (RPMs). 2) Ensure the Back-up Valve is cycling on and off about every three minutes. 3) Adjust the Thrust Jet to change the directional path of the cleaner. For additional details, refer to the product manual located on the product page here: https://www.polarispool.com:443/en/products/pressure/polaris-280. If you'd like to spe... read more

    Xavier C.'s profile image
    Xavier C. 
    on Birdeye

    3 years ago

    The ordering process was professional and very customer service friendly. My product arrived as advertised. It was easy to set up and activate. If there were any issues, there was a step by step video URL included (welcome surprise) on how to properly connect your device and set it to perfect functionality. Great experience all around. 

    Business response:

    Thank you so much for your kind words, Xavier! We really appreciate your taking the time to share your experience with us and with others. Happy swimming! Your Polaris Team  

    Scott B.'s profile image
    Scott B. 
    on Birdeye

    3 years ago

    My experience has been very positive. My only suggestion for a complete 5star rating is to make the collection bag a little bigger. In Texas, the leaves fall constantly, and with the wind, we get some of the neighbors..... I just don’t like having to empty the bag every 8 hours. 

    Business response:

    Thanks for choosing the Polaris 280 Pressure Pool Cleaner, Scott! Your trust and satisfaction are our top priorities. We recommend emptying your bag once it's halfway full to prevent tipping, and even sooner if you have heavier debris. To make this process a bit more convenient, we recommend you keep two bags on hand to alternate them out. That way, you can leave one bag out to dry and very easily empty the debris once it has dried. Meanwhile, you can place an alternate bag on your cleaner so you never have to disrupt your... read more

    Robert J.'s profile image
    Robert J. 
    on Birdeye

    3 years ago

    Very happy ,my 3rd cleaner 

    Business response:

    Dear Robert, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from loyal customers like yourself. Wishing you many more reliable years of service from your Polaris cleaners. All the Best, Your Polaris Team  

    Frequently asked questions about Polaris Vac-Sweep 280

    How is Polaris Vac-Sweep 280 rated?

    Polaris Vac-Sweep 280 has a 4.8 star rating with 2,207 reviews. 

    When is Polaris Vac-Sweep 280 open?

    Polaris Vac-Sweep 280 is closed now. It will open on Tuesday at 9:00 a.m. 

    Need help? Contact us.

    Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com