This profile has been claimed by the business owner or representative.
Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
food was delicious. servers were attentive. only negative was the portion size of the asparagus. for the price there were only 4 spears on the plate. my side was was roasted brussels sprouts and my serving was a full plate. and they were delicious.
Business response:
Mary, thank you so much for taking the time to share your feedback. It truly means a lot to our team. We will be sure to pass along your comments about the asparagus to our kitchen. We look forward to welcoming you back soon!
Love Portico,….doing a day trip to Del-Largo ,we eat early to get on the road back to Elmira. I had a great wedge salad,chilled plate and the Sunday special “ Chicken Parm w homemade fettuccine!..my husband always orders the Wagu. Meatball,then the Sunday special… No dessert this time,….but they are wonderful too!
Business response:
We're so glad to hear you enjoyed your day at Del Lago and had a great dinner at Portico. We can’t wait to welcome you back soon!
I don’t often leave reviews, but this is well worth writing about. it. First, I would like to recognize our server, Kelly, who was amazing, friendly and helpful in guiding us given our dietary restrictions. Our food which was delicious and drinks were delivered promptly. The atmosphere was great, not noisy at all. Just wanted to let everyone know of our experience. Highly recommend this place.
Business response:
Pat, thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such a wonderful time. Kelly will be especially happy to hear your kind words—she truly strives to make every guest feel welcome and supported. We're also glad you enjoyed the food, drinks, and the atmosphere. It’s great to know we met your expectations, and we appreciate your recommendation. We look forward to welcoming you back soon!
Our waitress Jude was WONDERFUL. It was our anniversary/ my birthday weekend, and the hotel went out of their way to do special things for us for our dinner! Food was OUT-Standing. Menu is a bit pricey, but what my wife and I had was wonderful.
Food was mediocre and not worth the price. Drinks were good. Won’t return
Business response:
Jasmine, we’re sorry your experience didn’t meet expectations. We appreciate your feedback and the chance to improve. We’d welcome the opportunity to learn more—please feel free to contact us directly at (315) 946-1780.
A nice restaurant very close to the action, maybe too close. Noise level to high in an upscale restaurant. A very limited menu. Our meal was good, but we expected more than just good. Our recommendation is to try The Social located near the spa and hotel.
Business response:
Thank you for sharing your feedback. We’re glad to hear you found the location convenient and that you enjoyed your meal, though we’re sorry it didn’t fully meet your expectations. We understand that noise levels and menu variety can significantly impact the overall dining experience, especially in an upscale setting. Your comments are valuable and will be shared with our team as we continually work to improve both our atmosphere and offerings. We appreciate your recommendation as well and hope you might consider giving us a... read more
Our waitress was wonderful! Very attentive and knowledgeable.
Business response:
Thank you for your kind words! We’re so glad to hear your waitress made such a positive impression with her attentiveness and knowledge. We’ll be sure to share your compliments with our team, and we look forward to welcoming you back again soon.
The twin lobster tails were great and the French onion soup was amazing. Sarah was a wonderful server too.
Business response:
Chris thank you for taking the time to provide your feedback. We look forward to welcoming you back soon and providing you and your guests with an even better experience. We will make sure that your kind words about Sarah are passed along to her.
Our table of 4 ordered soup (soup of the day, and the French onion), salads, Scallops and Pork chop. They were all delicious and the service was wonderful.
Business response:
Mary, thank you so much for your feedback! We look forward to welcoming you back soon.
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 3,022 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open at 4:30 p.m.