This profile has been claimed by the business owner or representative.
Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
We went to the Portico for my mom’s 96 th birthday! She loved every minute of it from the food to the ambience! Wonderful overall experience!
Excellent service Prices imho a touch steep Food and serving sizes 4 out of 5 stars They could use a few more menu options for entrees
Business response:
Thank you so much for taking the time to share your experience. Your feedback truly means a lot and helps us continue to improve.
We started out with an appetizer of calamari, which was the most tender and flavorful calamari. I’ve eaten in quite some time. Our entrées were the Chicken Melanese seasoned and cooked to perfection. The meal was finished off with a dessert of crème brûlée that our waitress brought for our anniversary. Our waitress, Kelly could not have been more attentive, friendly, warm hearted, I can’t say enough about how wonderful she was!!!! I would go back just to have her serve us again…. And the food, of course!
Business response:
Thank you so much for taking the time to share your experience. Your feedback means a great deal to our team and helps us continue enhancing every guest’s visit.
Expensive, but experience was overall very pleasant and would visit again.
Business response:
Thank you so much for taking the time to gives us your feedback. The same means so much and inspires our team to continually elevate the guest experience.
Server was not as attentive as she could've been - the place was not busy. Table next to us was left neglected after they had finished eating for our entire meal. We waited quite a bit before we attended to and waited even more for our drinks... BUT the food was excellent. Ribeye and Filet were perfectly cooked and tasted amazing.
Servicers were attentive. Apps came out immediately. Extended length of time for entree, almost another hour. Food was good, not memorable. Middle is the road steak house
Another phenomenal experience at Portico! From the moment to walk into the restaurant and receive a warm welcoming,to the Prompt and attentive service, with a delicious meal to go with it. I am a huge fan of the ribeye ( rare of course) accompanied by the scallops and lobster tail. I will continue to frequent here, as it shows a great deal of consistency. Highly recommended! 
Love the 50 for 50!do some more promotions everyone loves or thinks they are getting a deal! Great food has a great time thanks
Business response:
Thank you for sharing your comments. We sincerely appreciate your feedback.
I frequent here often, but the Service was a bit off today. Hopefully the server was having an off day, but I will continue to recommend and utilize here as my choice for dining weekly. The food, as well as everything else, was perfect.
Business response:
We’re truly sorry the service didn’t meet expectations this time. We’ll be sure to use your feedback to enhance future experiences.
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 2,952 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open on Thursday at 4:30 p.m.