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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
Another wonderful experience! "Our evening was nothing short of extraordinary. From the moment we walked in, the atmosphere set the stage for a perfect evening, but it was the food and the service that truly blew us away. • The Food: We ordered the ribeye and the crab-stuffed monkfish, wrapped with prosciutto.  The ribeye was a standout-perfectly seared with a seasoned crust and a tender, buttery center. The prosciutto wrapped, crab-stuffed monkfish was equally impressive; the meaty texture of the monkfish paired beautiful... read more
Business response:
Thank you so much for sharing such a thoughtful and detailed review. We’re truly honored to hear that your evening was nothing short of extraordinary. It’s wonderful to know you enjoyed both the ribeye and the prosciutto-wrapped, crab-stuffed monkfish. Our culinary team takes great pride in the execution of these dishes, and your feedback means a great deal to them. We’re especially thrilled to hear about your experience with Amber. Her professionalism, attention to detail, and genuine hospitality are exactly what we strive ... read more
Jude was our waitress! Fabulous meal with outstanding service!
Business response:
Cheryl, thank you for your kind words! We’re so happy to hear you enjoyed a fabulous meal and outstanding service. Jude will be thrilled to know she helped make your experience special. We truly appreciate you dining with us and look forward to welcoming you back again soon.
We sat at the bar and the bartenders were exceptionally friendly and good. The food was outstanding. My only complaint was that you had to pay for a side dish. My ribeye was delicious for $55 but did not come with either a potato or a vegetable. 
Business response:
Thank you for taking the time to share your experience. We’re so glad to hear you enjoyed the food and had a great experience with our bartenders — we’ll be sure to pass along your kind words to the team. We appreciate your feedback regarding our à la carte sides. Our menu is designed this way to allow guests the flexibility to choose and share sides based on their preferences. Your comments are valuable and will be shared with our leadership team. We truly appreciate your visit and hope to welcome you back again soon.
This Restaurant is Great. We frequent this location often. The service is outstanding from start to finish. Prices are also reasonable and selection is awesome!
Business response:
Thank you so much for your continued support and kind words. We’re truly grateful to be one of your frequent dining destinations and are thrilled to hear that you consistently enjoy our service, pricing, and menu selection. Feedback like this means a great deal to our entire team. We look forward to welcoming you back again soon.
Excellent food and service. Everything is ala carte but the four of us were able to share two sides for the table and still had leftovers Heat was broke that night so we unfortunately left before dessert as we were freezing. We will be back again !
Business response:
Thank you for taking the time to share your experience. We’re so glad to hear that you enjoyed the food and service, and that Patrick took such great care of you—his knowledge and attentiveness are truly appreciated, and we’ll be sure to share your kind words with him. We sincerely apologize for the discomfort caused by the heat issue that evening and appreciate your understanding. While we’re sorry it cut your visit short, we’re grateful for your gracious feedback and are happy to hear you plan to return. We look forward to... read more
Great job. Very professional in every way. Outstanding waitress
Business response:
Thank you for your kind words. We’re thrilled to hear that you received outstanding service and will be sure to share your compliments with your server. Feedback like this means so much to our team, and we look forward to welcoming you back again soon.
Another stellar experience! The hospitality started the moment we hit the hostess podium with a warm welcome. Our server was attentive and professional, and the meal itself was perfectly prepared and beautifully constructed. A truly pleasant evening from start to finish! 💪❤️💯
Our meals were excellent and our waitress was great. A wonderful experience. We will be back.
Second week in a row that there was no draft beer available. Also tries Bourbon and Brew which had no draft beer either. This is unacceptable.
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 2,987 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open tomorrow at 4:30 p.m.