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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
This Restaurant is Great. We frequent this location often. The service is outstanding from start to finish. Prices are also reasonable and selection is awesome!
Business response:
Thank you so much for your continued support and kind words. We’re truly grateful to be one of your frequent dining destinations and are thrilled to hear that you consistently enjoy our service, pricing, and menu selection. Feedback like this means a great deal to our entire team. We look forward to welcoming you back again soon.
Excellent food and service. Everything is ala carte but the four of us were able to share two sides for the table and still had leftovers Heat was broke that night so we unfortunately left before dessert as we were freezing. We will be back again !
Business response:
Thank you for taking the time to share your experience. We’re so glad to hear that you enjoyed the food and service, and that Patrick took such great care of you—his knowledge and attentiveness are truly appreciated, and we’ll be sure to share your kind words with him. We sincerely apologize for the discomfort caused by the heat issue that evening and appreciate your understanding. While we’re sorry it cut your visit short, we’re grateful for your gracious feedback and are happy to hear you plan to return. We look forward to... read more
Great job. Very professional in every way. Outstanding waitress
Business response:
Thank you for your kind words. We’re thrilled to hear that you received outstanding service and will be sure to share your compliments with your server. Feedback like this means so much to our team, and we look forward to welcoming you back again soon.
Another stellar experience! The hospitality started the moment we hit the hostess podium with a warm welcome. Our server was attentive and professional, and the meal itself was perfectly prepared and beautifully constructed. A truly pleasant evening from start to finish! 💪❤️💯
Our meals were excellent and our waitress was great. A wonderful experience. We will be back.
The food was well prepared and the taste was exquisitely nice. The staff were friendly and respectful. The service was comfortably quick and not intrusive. 
Another phenomenal dinner, with excellent service! Ty for an enjoyable and elegant dining experience! Can’t get enough of the Portico at Del Lago ❤️
Business response:
Thank you for taking the time to share your feedback. Your kind words mean so much to our team, and we look forward to welcoming you back again soon!
ALWAYS a great meal and outstanding service!! Amber was our server and she always is attentive and enjoyable to have as our server. We did the “50 for 50” offer and it was wonderful, not just because of the value but, the quality and quantity was awesome!
Business response:
Mary, thank you for taking the time to share your feedback. We’re so glad to hear you enjoyed our 50 for 50 menu and look forward to welcoming you back again soon!
Second week in a row that there was no draft beer available. Also tries Bourbon and Brew which had no draft beer either. This is unacceptable.
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 2,984 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is open now. It will close at 9:00 p.m.