This profile has been claimed by the business owner or representative.
Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
Our waitress Jude was WONDERFUL. It was our anniversary/ my birthday weekend, and the hotel went out of their way to do special things for us for our dinner! Food was OUT-Standing. Menu is a bit pricey, but what my wife and I had was wonderful.
Food was mediocre and not worth the price. Drinks were good. Won’t return
Business response:
Jasmine, we’re sorry your experience didn’t meet expectations. We appreciate your feedback and the chance to improve. We’d welcome the opportunity to learn more—please feel free to contact us directly at (315) 946-1780.
A nice restaurant very close to the action, maybe too close. Noise level to high in an upscale restaurant. A very limited menu. Our meal was good, but we expected more than just good. Our recommendation is to try The Social located near the spa and hotel.
Business response:
Thank you for sharing your feedback. We’re glad to hear you found the location convenient and that you enjoyed your meal, though we’re sorry it didn’t fully meet your expectations. We understand that noise levels and menu variety can significantly impact the overall dining experience, especially in an upscale setting. Your comments are valuable and will be shared with our team as we continually work to improve both our atmosphere and offerings. We appreciate your recommendation as well and hope you might consider giving us a... read more
Our waitress was wonderful! Very attentive and knowledgeable.
Business response:
Thank you for your kind words! We’re so glad to hear your waitress made such a positive impression with her attentiveness and knowledge. We’ll be sure to share your compliments with our team, and we look forward to welcoming you back again soon.
The twin lobster tails were great and the French onion soup was amazing. Sarah was a wonderful server too.
Business response:
Chris thank you for taking the time to provide your feedback. We look forward to welcoming you back soon and providing you and your guests with an even better experience. We will make sure that your kind words about Sarah are passed along to her.
Our table of 4 ordered soup (soup of the day, and the French onion), salads, Scallops and Pork chop. They were all delicious and the service was wonderful.
Business response:
Mary, thank you so much for your feedback! We look forward to welcoming you back soon.
It was very busy, but the food came out rather quickly
Business response:
Raoul, thank you for taking the time to provide your feedback. We will certainly pass your kind words onto Kellye, and we look forward to seeing you again soon!
Always a great experience at Portico. Delicious food and great service!
Business response:
Dana, thank you for the 5-star rating! We’re so happy you had a great experience with us. It means a lot to our team, and we truly appreciate your support. We look forward to seeing you again soon!
Wine list is excellent. I recommend the 'Surf Turf Earth' entree.
Business response:
Christopher, thank you so much for taking the time to provide your feedback! We’re excited to hear you had a great experience with us. We look forward to welcoming you back again soon!
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 3,019 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is open now. It will close at 9:00 p.m.