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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
Excellent food and service as always,great food and atmosphere at a reasonable price.
Business response:
Thank you so much for your kind words! We’re delighted to hear you consistently enjoy our food, service, and atmosphere. It means a lot to us that you find great value in your experience. We truly appreciate your continued support and look forward to welcoming you back again soon!
Kellye our server was fantastic! We got carbonara and chicken milanese, and they were both delicious!
Business response:
Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the Carbonara and Chicken Milanese — great choices! We’ll be sure to share your kind words with Kellye. She’ll be so happy to know she made your experience fantastic. We truly appreciate your support and can’t wait to welcome you back for another delicious meal soon!
The food is awesome. Service was a bit slow, but overall a great experience.
Business response:
John, thank you for taking the time to share your feedback. We truly appreciate it and look forward to welcoming you back soon for an even better experience.
When we arrived staff sat us at our table immediately. The service was great. Our waiter Kelly was awesome and nice the whole time. She made sure we had water all the time. Checked to see of we were enjoying our meal. She also recommended certain dishes. Dinner was great as we celebrated my birthday. Will be visiting again.
Business response:
Thank you so much for celebrating your birthday with us! We’re thrilled to hear that you had such a wonderful experience from the moment you arrived. We’ll be sure to pass along your kind words to Kelly — she’ll be so happy to know she made your celebration extra special. Providing attentive, friendly service and helpful recommendations is exactly what we strive for, and it’s great to hear she took such good care of you. We truly appreciate your support and look forward to welcoming you back again soon for another great meal... read more
An Absolute Masterclass in Seafood & Hospitality! We had an incredible dinner here recently, and it was easily one of the best dining experiences we’ve had in a long time. The standout of the night was the Cioppino ($55). This isn't your average seafood stew; it’s a deep, complex masterpiece. The spicy tomato and saffron broth had a beautiful kick, balanced perfectly by white wine and lemon. It was loaded with high-quality seafood—halibut, black cod, shrimp, and succulent lobster knuckles—all served over a bed of perfectly a... read more
Business response:
Phil, thank you so much for this wonderful review! We are truly honored to hear that your evening with us was one of the best dining experiences you’ve had. The Cioppino is a favorite of ours, and we’re delighted that you enjoyed the depth of flavors and the the quality of the seafood. We are especially grateful for your kind words about Amber. She will be thrilled to know her attentive, knowledgeable, and welcoming service made your visit so memorable. Providing exceptional cuisine alongside warm, thoughtful hospitality is ... read more
Fabulous food and service. Easily accommodated my husband’s food allergies and gave us a little something for our Anniversary Celebration. It was exceptional!!
Business response:
Thank you for your kind words! We’re delighted to hear that you enjoyed both the food and service, and that our team was able to accommodate your husband’s food allergies with care. It was our pleasure to help make your anniversary celebration special. We truly appreciate you dining with us and hope to welcome you back again soon.
Another wonderful experience! "Our evening was nothing short of extraordinary. From the moment we walked in, the atmosphere set the stage for a perfect evening, but it was the food and the service that truly blew us away. • The Food: We ordered the ribeye and the crab-stuffed monkfish, wrapped with prosciutto.  The ribeye was a standout-perfectly seared with a seasoned crust and a tender, buttery center. The prosciutto wrapped, crab-stuffed monkfish was equally impressive; the meaty texture of the monkfish paired beautiful... read more
Business response:
Thank you so much for sharing such a thoughtful and detailed review. We’re truly honored to hear that your evening was nothing short of extraordinary. It’s wonderful to know you enjoyed both the ribeye and the prosciutto-wrapped, crab-stuffed monkfish. Our culinary team takes great pride in the execution of these dishes, and your feedback means a great deal to them. We’re especially thrilled to hear about your experience with Amber. Her professionalism, attention to detail, and genuine hospitality are exactly what we strive ... read more
Jude was our waitress! Fabulous meal with outstanding service!
Business response:
Cheryl, thank you for your kind words! We’re so happy to hear you enjoyed a fabulous meal and outstanding service. Jude will be thrilled to know she helped make your experience special. We truly appreciate you dining with us and look forward to welcoming you back again soon.
We sat at the bar and the bartenders were exceptionally friendly and good. The food was outstanding. My only complaint was that you had to pay for a side dish. My ribeye was delicious for $55 but did not come with either a potato or a vegetable. 
Business response:
Thank you for taking the time to share your experience. We’re so glad to hear you enjoyed the food and had a great experience with our bartenders — we’ll be sure to pass along your kind words to the team. We appreciate your feedback regarding our à la carte sides. Our menu is designed this way to allow guests the flexibility to choose and share sides based on their preferences. Your comments are valuable and will be shared with our leadership team. We truly appreciate your visit and hope to welcome you back again soon.
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 3,007 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open at 4:30 p.m.