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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
I frequent here often, but the Service was a bit off today. Hopefully the server was having an off day, but I will continue to recommend and utilize here as my choice for dining weekly. The food, as well as everything else, was perfect.
Business response:
We’re truly sorry the service didn’t meet expectations this time. We’ll be sure to use your feedback to enhance future experiences.
The service was great and the food was absolutely delicious as were the drinks.
Business response:
Thank you for taking the time to provide your feedback - it means a lot to our team!
The service was amazing and the food came out perfect and worth the wait! Compliments to the entire crew for making the experience so pleasant 😊
Business response:
Thank you so much for sharing your feedback — our team is thrilled to hear you enjoyed your experience! We look forward to welcoming you back soon.
Went for birthday. Two couples. Everything was wonderful except the Ribeye. It was almost like they forgot to season. We all tried my husband's. It literally was so bland. For $66.00 we were hoping for unforgettable. Other than that great food great service.
Everything was great except for a lady at a neighboring table. She spoke so loudly that it was difficult to hear my husband and it was inappropriate for this type of restaurant. We were quite surprised that nobody on staff told her to use an “inside” voice.
Business response:
Thank you for taking the time to share your feedback. We strive to ensure every guest enjoys a memorable experience with us. In the future, if any issues arise during your visit, please don’t hesitate to let your server or a manager know so we can address them right away.
The surf, turf, and earth was delicious. I ordered my steak medium rare, it was perfectly cooked, tender, and easy to cut through. I got the S'mores dessert, as well. I was pleasantly surprised at how big it was! The quality of the food was worth every penny!
Business response:
We’re thrilled to hear you had such an enjoyable experience! Our team truly values your feedback and appreciates your kind words. We look forward to welcoming you back soon!
The food was absolutely phenomenal and our waitress was absolutely wonderful and attentive. Great all around meal and experience.
Business response:
We’re thrilled to hear you had such an enjoyable experience! Our team truly values your feedback and appreciates your kind words. We look forward to welcoming you back soon!
What a great meal and overall fabulous experience at Portico! Great drinks at the bar to start, the service was friendly and perfect and the food delicious. Had the handmade ravioli special…it was delicious! Very enjoyable evening!
Business response:
Thank you so much for taking the time to share your feedback. We look forward to welcoming you back soon!
We e;enjoyed our dinner at Portico. It was the 50+ dinner menu. It was very good. Our server, Kristeen was excellent.
Business response:
Thank you for sharing your feedback. We’ll be sure to pass your kind words along to Kristeen, and we look forward to welcoming you back soon!
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 2,965 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open on Thursday at 4:30 p.m.