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Preferred Chrysler Dodge Jeep Ram of Grand Haven
- Car Dealers
- Grand Haven, MI
About this business
Location details
810 Robbins Rd, Grand Haven, MI, 49417, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
0 Star : My Experience A week and a half worth of work turned into 3 weeks. After 3 weeks i received my vehicle and there was an issue with the replacement door window. Now i have to send my car back in for service.
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality 2.5 Star : Customer Service 2.5 Star : Returned Clean
5 Star : My Experience Liked that you keep us informed about the repair. Repair looks good 2.5 Star : Likely to Recommend If the spill had bern cleaned up this would be a higher score 4 Star : Repair Quality Repair seems fine. The only thing I was not happy with was someone spilled a large amount of something brown on the driver's side mat and did not bother cleaning it up, my husband had to remove the mat and clean it. It was quite wet stepping into the van when I picked it up. 4 Star : Customer Service My husband interacte... read more
0 Star : My Experience The work done was great. The timeliness of the communication was terrible. Twice, there was no phone call to tell us that the car would not be ready when the online estimate said it would be. We live a half hour a and got an email (Only an email - no phone call) 35 minutes before the estimated time and NEVER got a call to tell us the pickup time changed. We are totally accepting of the fact that repairs take longer and we have absolutely no problem with moving the pickup date back even twice. The lack ... read more
0 Star : My Experience Hi ,this is Pema I drop my car Toyota RAV4 for repairs last week I just pick up yesterday but still sigh is showing up in dash board ,what’s that??
0 Star : My Experience First of all, my name is Brian (my wife's name is Amy). I was told the car would be fixed in 4 or 5 days; it took 8. I sent a few e-mails to you, and never received a response. No one ever called me, EVER. I would get an e-mail the morning AFTER the projected completed date moving the next estimated date. I called during the 7th day to see if the car was ready (as the e-mail said it should be) and no-one answered -- I hung up after 20 rings. I had to call again the 8th day (at around 3, as I still hadn... read more
0 Star : My Experience The fit of the aftermarket front fender is unacceptable. I have contacted MEEMIC to send an adjuster out.
0 Star : My Experience Terrible experience would not recommend service from your company to any one EVER. Will never do work with you again. 0.5 Star : Likely to Recommend Terrible experience. Will be taking my vehicles elsewhere from now on. Will also be letting friends know about my experience. 5 Star : Repair Quality 0.5 Star : Customer Service Consistently was told different dates on when my truck would be ready. Terrible experience. 5 Star : Returned Clean
2.5 Star : Likely to Recommend 3 Star : Repair Quality 3.5 Star : Customer Service
Frequently asked questions about Preferred Chrysler Dodge Jeep Ram of Grand Haven
How is Preferred Chrysler Dodge Jeep Ram of Grand Haven rated?
Preferred Chrysler Dodge Jeep Ram of Grand Haven has a 4.4 star rating with 2,478 reviews.
When is Preferred Chrysler Dodge Jeep Ram of Grand Haven open?
Preferred Chrysler Dodge Jeep Ram of Grand Haven is closed now. It will open tomorrow at 9:00 a.m.