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Preferred Chrysler Dodge Jeep Ram of Grand Haven
- Car Dealers
- Grand Haven, MI
About this business
Location details
810 Robbins Rd, Grand Haven, MI, 49417, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
0 Star : My Experience Passenger side of repaired bumper not fitting correctly. Will stop in next week. Otherwise very pleased with everyone I dealt with.
0.5 Star : Likely to Recommend 1 Star : Repair Quality We will not be using this business ever again for repair 1 Star : Customer Service 0.5 Star : Returned Clean
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality The problem still happen . 0.5 Star : Customer Service 0.5 Star : Returned Clean
0.5 Star : Likely to Recommend Would never recommend based off the shops work and quality standards. Which there are none. 1 Star : Repair Quality Headlights were not installed straight, driver side is still aiming too far right. None of the fluids were checked before returning the vehicle to me after the dealership called and said it was "all ready to go". The power steering pump was whining extremely loud and I had to immediately go to and buy fluid to fill it. The oil is on the low end and was never checked or replaced. S... read more
0.5 Star : Likely to Recommend 1 Star : Repair Quality 0.5 Star : Customer Service
0 Star : My Experience Was told it would take 2 days and then that was changed to 3 days. Was called that the car was ready to be picked up and the had to wait 30 minutes to arrive. The emails about the status of the repair and when it would be ready we’re not accurate.
0.5 Star : Likely to Recommend 3 Star : Repair Quality Very poor customer service and very unprofessional. 1.5 Star : Customer Service Couldn’t seem to dial my phone number right even though I verified it on 2 different occasions. Was charged an extra day for the rental I had because I did not see an email that my car was ready for pickup until after business hours. The lady at the desk runs around frantic like she has no idea what is happening. 2 Star : Returned Clean
0 Star : My Experience I've paid for a new front end bumpers. I've received a bumper with dents and scratches. I had to push the fog light back into placed myself after l got home and saw it was still poppingout. I believe they did not even replace my bumper with a new one, that's why te's scratches and markings and fog light was still popping out. The protective shield they put on has several bubbles and piled glue. So very unprofessional. Give me the talk around when I've mentioned these unsightlyness. I'm not satisfy, wil... read more
0 Star : My Experience Car was not repaired correctly, wasn’t able to steer Returned for repairs, Makes me question if they test drove after repairs. 0.5 Star : Likely to Recommend 0.5 Star : Repair Quality wasn't repaired right. picked up and had no steering, returned to dealer and still waiting to hear 0.5 Star : Customer Service 3.5 Star : Returned Clean
Frequently asked questions about Preferred Chrysler Dodge Jeep Ram of Grand Haven
How is Preferred Chrysler Dodge Jeep Ram of Grand Haven rated?
Preferred Chrysler Dodge Jeep Ram of Grand Haven has a 4.4 star rating with 2,478 reviews.
When is Preferred Chrysler Dodge Jeep Ram of Grand Haven open?
Preferred Chrysler Dodge Jeep Ram of Grand Haven is closed now. It will open tomorrow at 9:00 a.m.