Preferred Ford's cover image
Claimed

This profile has been claimed by the business owner or representative.

Preferred Ford

4.9

About this business

Welcome to Preferred Ford, Grand Haven, MI. Preferred Ford is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with our Grand Haven Ford dealership a good one - for the life of your Ford model. Whether you need to purchase a new Ford or used Ford car, finance, service, or purchase Ford parts, we can help you with all of our Ford needs in Grand Haven, MI. You will f... read more

Location details

1401 S Beacon Blvd, Grand Haven, MI, 49417, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.91,463 reviews
Select a rating
Phil and Laura's profile image
Phil and Laura 
7 years ago

Great buying experience ! Josh was great to work with! I called him with several questions about a used truck I saw on the web. He researched the vehicle and got back to me with the information I needed to make a decision. When we arrived there were no disappointments or delays. The truck was everything the description claimed and we took a test ride. We quickly arrived at a price and took care of business. I passed at least 3 other Ford dealers to get to this one and would do it again. 

Business response:

Thank-you Phil and Laura for your business, we hope you are enjoying your truck. Make sure to check out our service department for all of your vehicle needs. 

Kevin's profile image
7 years ago

kevin very good service called at 4:45 on Tuesday, truck was in the repair shop at 8:00 am Wednesday morning and done by noon. 

Business response:

Kevin thank-you for your review. We are pleased to hear we could schedule your vehicle quickly and get you in and out in a timely manner. Thank-you for choosing Preferred Ford! 

Dina Kimberlin's profile image
Dina Kimberlin 
7 years ago

New car John was great I had to change the day we were meeting on him and he was good at listening to me on what I wanted and was excellent about getting me the deal that I needed and including the price overall excellent service and even with the payment department thank you guys so much and I love my SUV 

Business response:

Dina Kimberlin, We are happy to hear John could find you the perfect SUV and get you a great price! We hope you are enjoying your new vehicle, make sure to check out our excellent service department for all of your vehicle needs. 

TheresaW's profile image
TheresaW 
7 years ago

Used car purchase My vehicle was totaled in an accident. I found a car on their website and called them. I explained my situation that i was without a vehicle and 3 hours later they delivered the vehicle to me to test drive. Two days later I purchased the Ford Escape. Thanks to Chuck, Dennis and Jason for excellent service. I will definitely use their services in the future. 

Business response:

Theresa so sorry to hear about the accident, we are glad you're okay! I am happy we could deliver a vehicle for you to test drive that met your needs! Make sure to checkout our service department for all of your vehicle needs. 

New Customer's profile image
New Customer 
7 years ago

Excellent Service I have never been a supporter of dealership service departments...until now. My service rep Abe handled a few warranty issues on my 2014 Flex and that lead to me have him do some maintenance service which was handled wonderfully. I was so pleased that when picking it up last night I dropped off my sons 2008 Jeep for some service work. If the service (which includes competitive pricing) continues on this level they will be seeing more of my 4 vehicles. 

Business response:

Thank-you for choosing Preferred Ford! Abe does an excellent job making sure all vehicles are taken care of. We hope to see you again for all of your vehicle needs. 

Mary Carlisle's profile image
Mary Carlisle 
7 years ago

Great Team I am impressed by Matt and his service team at Preferred Ford. The whole team is friendly, informative, knowledgeable and the work done is superior. They take the extra step to make sure that the work is done correctly but also that everything is cleaned and spotless. The waiting area is comfortable and clean. Will definitely return to Preferred Ford! Thanks to a great team! 

Business response:

Thank-you Mary Carlisle for choosing Preferred Ford. We have a great team to get the job done! We look forward to seeing you again. 

Ford070678's profile image
Ford070678 
7 years ago

Execellent Sales and Service Having worked in the automotive industry for more than 35 years, I've interacted with many dealerships. Preferred Ford's professionalism, knowledge, and customer service are top-drawer among auto dealerships. The sales representative was sincere and extraordinarily helpful in completing the sales process and explaing the vehicle's features (some of which even I wasn't aware). I've returned for two warranty repairs and I found the Service Department personnel to be equally professional and helpful... read more

Business response:

Thank you for taking your time to review our sales and service departments! Our teams work hard everyday and we are so glad to know their efforts are appreciated. Until next time! The Preferred Ford Team 

Jim A.'s profile image
7 years ago

Had a Good experience We bought a used van and are pleased with our purchase and experience. 

Business response:

Thank-you Jim, We are happy to hear you had an excellent buying experience. Thank-you for choosing Preferred Ford, make sure to check out our service department for all of your service needs. 

Sharon Schaap's profile image
Sharon Schaap 
7 years ago

Sharon Another standard maintenance experience with Ron and group and it was fabulous. No complaints and you can't go wrong with Bill Fisher as your sales person and Ron King in service. Great group. Thank you all. 

Business response:

Thank-you Sharon for your review, I am glad Bill Fisher and Ron King could provide you with excellent service and get you the help you needed. We look forward to seeing you again. 

Frequently asked questions about Preferred Ford

How is Preferred Ford rated?

Preferred Ford has a 4.9 star rating with 1,463 reviews. 

When is Preferred Ford open?

Preferred Ford is closed now. It will open tomorrow at 9:00 a.m.