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Preferred Ford

4.9

About this business

Welcome to Preferred Ford, Grand Haven, MI. Preferred Ford is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with our Grand Haven Ford dealership a good one - for the life of your Ford model. Whether you need to purchase a new Ford or used Ford car, finance, service, or purchase Ford parts, we can help you with all of our Ford needs in Grand Haven, MI. You will f... read more

Location details

1401 S Beacon Blvd, Grand Haven, MI, 49417, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.91,531 reviews
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Chris Zahrt's profile image
Chris Zahrt 
8 years ago

New car purchase The process was a simple as could be. I was pleased with Bill Fisher, the dealership and my new vehicle. I have already given Bill's name to 2 people that I know are looking for a new Ford vehicle within the next 2-6 months. 

Business response:

Thank-you Chris Zahrt, for choosing Preferred Ford, i am very happy to hear Bill Fisher gave you excellent service and found a great vehicle for you. Thank-you for recommending Preferred Ford and Bill Fisher to your friends. 

AG Anderson's profile image
AG Anderson 
8 years ago

Fordzilla This outfit "gets it" ! Acquiring a major asset made easy, enjoyable and fun. Look here first - or better yet, look here last - and prove to yourself the difference between 'everyone else' and "top-drawer" ! The consuming public also "gets it" ... if a business does not make money ... that's a bad business plan -right? Think Humpty-Dumpty. The basic issue is this: are you viewed as a one-time buyer .... or you and your 'hard-earned' finances respected to be an assured long-term and repeat customer. This author does... read more

Business response:

Thank you for the recommendation and the highest rating! We work hard to meet expectations like yours, and we're happy to hear we hit the mark. The Preferred Ford Team 

Betty C.'s profile image
Betty C. 
8 years ago

Purchase I just purchased a Ford Escape and highly recommend Preferred Ford in Grand Haven to anyone! They took care of exactly what I wanted and were very accommodating! 

Business response:

Thank you for the review and recommendation Betty! We are glad that you had an easy buying experience with us. The Preferred Ford Team 

Jeannie Vos's profile image
Jeannie Vos 
8 years ago

Great Service, very happy with used car purchase Thank you for the great service! We love our used car! 

Business response:

Jeannie, thanks for taking a moment to write this review and for giving us the highest rating! We are so pleased to see our sales team was able to assist in finding a perfect vehicle for you! We look forward to seeing you again in the future, The Preferred Ford Team 

Romoma Gauthier's profile image
Romoma Gauthier 
9 years ago

Friendly service all the way Chris was very knowledgeable about many facts about the car we were purchasing.going over in detail all extras the car offered.answering all of our questions an concerns.Chris was very nice making us feel right at home.giving us a tour of your facility,introducing us to his boss ,as well as others involved.by the time we left, Chris made us feel like family.a very enjoyable experience,an a wonderful place to purchase a automobile.thank you from both my wife an I for all u have done for us. Don an... read more

Business response:

Don and Mona, thank you for sharing your wonderful experience with others! We love to hear that Chris was able to take care of you and make your experience smooth and informative. We look forward to seeing you again in the future! The Preferred Ford Team 

Lakesider's profile image
Lakesider 
9 years ago

Beautiful service center I went for a regular oil change and tire rotation and was pleasantly surprised by the renovated service area. The waiting room was very comfortable, clean, beautifully decorated, and relatively quiet (no obnoxious TV blaring). Service was done promptly. I was very impressed. 

Business response:

Lakesider, thank you for writing this great recommendation for us and for the highest rating! We work hard to meet expectations like yours, and we're happy to hear we hit the mark. The Preferred Ford Team 

Liz's profile image
9 years ago

They treat you like a person, not a sale This past summer I decided to look for a new car. I wanted a Focus Hatchback with manual transmission. Everywhere I went around the GR area basically told me good luck finding something like that, and that there aren't many around, and would try and sell me on some other "deal" in their lot. When I came to Preferred Ford in Grand Haven, they did the exact opposite. I told them what I wanted and they got it for me. Taylor Henkel was my sales person and he was awesome. He went through a... read more

Business response:

Liz, thank you for taking a moment to write such a great review for us! We're so happy Taylor was able to help you get into your new Focus. We appreciate your business with us, please don't hesitate to reach out with any future needs! The Preferred Ford Team 

RandyB's profile image
9 years ago

Great Sales Staff At Preferred Ford, I was very happy with the sales staff (Jim Sweeney) and overall experience of buying a car. I will be back in a few years for my next car. 

Business response:

Randy, Jay, thank you for the wonderful review! It is great to hear that John helped you find the perfect car. We look forward to working with you again in the future and hope you are enjoying your new car! The Preferred Ford Team 

Joshua L Brown's profile image
Joshua L Brown 
9 years ago

Lliterally will be our Preferred Ford Dealer Was my first time buying from a dealership and could not ask for a better experience. The staff was extremely friendly and knowledgeable. The salesman (Taylor Henkel)we worked with was great!!! He answered everything I asked about and did not push about anything. We will be returning there when it is time for my wife to get something new. Highly recommend!!!! 

Business response:

Joshua, thank you for writing this awesome review. Customer satisfaction is our #1 priority and we could not achieve it without Taylor. We appreciate your business and we hope to see you again soon! The Preferred Ford Team 

Frequently asked questions about Preferred Ford

How is Preferred Ford rated?

Preferred Ford has a 4.9 star rating with 1,531 reviews. 

When is Preferred Ford open?

Preferred Ford is open now. It will close at 3:00 p.m.