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Preferred Ford

4.9

About this business

Welcome to Preferred Ford, Grand Haven, MI. Preferred Ford is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with our Grand Haven Ford dealership a good one - for the life of your Ford model. Whether you need to purchase a new Ford or used Ford car, finance, service, or purchase Ford parts, we can help you with all of our Ford needs in Grand Haven, MI. You will f... read more

Location details

1401 S Beacon Blvd, Grand Haven, MI, 49417, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.91,531 reviews
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Donna D's profile image
Donna D 
9 years ago

Excellent service! I want to say that the staff at Preferred Ford on S. Beacon Blvd, in Grand Haven, are the best! Excellent customer service and fast and complete repair service! Thank you Ron King for friendly and excellent customer service. You made me feel like I mattered and not just another service order. Tom Udell thank you for your fast and efficient work on my car. I am always satisfied with how I am treated and the service I receive from the staff at Preferred Ford! Thank You!!!!! 

Business response:

Thank you for the great review, Donna. It's great to hear Ron and Tom have been able to provide such a great service experience for you! Please come visit us if you need anything else, be it service or sales. The Preferred Ford Team 

Julie and Roger's profile image
Julie and Roger 
9 years ago

Chris was great! Chris was friendly and informative. We just bought a 2010 F-150 Truck that we look forward to driving for many years. Even with the construction everyone had a smile and you can see a sense of pride for their company. I appreciate the attention to make this experience a good one. Thank you - Julie and Roger. 

Business response:

Julie & Roger, thank you for reviewing your buying experience! We are so pleased to know our team was able to help! Congratulations! The Preferred Ford Team 

JAS's profile image
9 years ago

An easygoing buying experience I just traded in my 1998 Mercury Tracer wagon for a 2010 Ford Focus, and I'm very happy with the deal. Taylor is a very friendly and helpful sales associate, and he put in good deal of effort to make sure my insurance company didn't drag their feet with the information that they needed to fax to the dealership. The car was very clean inside and out when the purchase was finalized, and while I would have liked to drive off with a little more gas in the tank, I'm still very satisfied with the ove... read more

Business response:

JAS, thanks for taking a moment to give us your feedback. We are pleased to know Taylor was of help especially. during the finance approval process. We look forward to serving you again! The Preferred Ford Team 

Julie Martinus's profile image
Julie Martinus 
9 years ago

Treated like a princess ! I had an awesome experience buying a new 2015 Ford Escape. I want to thank Matt Babcock, Bill Fisher, Dave Riemersma, Daivd Niles and Jeff Sweeris for making my dream of a new car happen. You are the knights at the round table going above and beyond to make me feel like a princess. I can't thank you enough. 

Business response:

Julie Martinus, thank-you for your review, Glad to hear our team could provide with exactly what you were looking for with great customer service. Thank-you for choosing Preferred Ford. 

skf0321's profile image
skf0321 
9 years ago

Preferred is always very honest and trustful Took my car in for a 30,000 service. I am always very confident that Preferred is only going to do what's skf0321 absolutely necessary. Due to construction, there wasn't any TV to watch, but that was only a minor issue. 

Business response:

Glad we could help you out with great service, sorry about the construction at the time I hope you've had a chance to see our re-model. We hope to see you again for all of your vehicle needs, thank-you for choosing Preferred Ford. 

truckman12's profile image
truckman12 
9 years ago

great sales consultant! Riley has been such a help in buying my vehicle! She is the best to work with, go to her if you are in need of a new or used vehicle! She is so easy going, and there is no pressure! 

Business response:

We're delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. The Preferred Ford Team 

McMillans's profile image
McMillans 
9 years ago

Jason Holland The customer service we received from Jason Hollland was above and beyond! We weren't an easy sell or easy to please but Jason did just that. Jason and Jeff (finance) worked miracles for us! We were able to get out from underneath a broken vehicle and a high interest rate vehicle to 2 new vehicles that are very manageable! 

Business response:

Thank-you Mcmillans, I am very happy to hear that we could meet your vehicle needs. Thank-you for choosing Preferred Ford for all of your vehicle needs. 

fordguy19's profile image
fordguy19 
9 years ago

great sales consultant! I've been working with Riley at Preferred Ford, she is the best! Very easy going and doesn't pressure you at all! If you are in need of a new or used car go to her for help! 

Business response:

Thanks for taking a moment to share your buying experience with others! We are thrilled to know Riley was such a help! Please come visit us if you need anything else, be it service or sales. The Preferred Ford Team 

ford34guy's profile image
ford34guy 
9 years ago

great! Awesome service! I worked with Riley at Ford, she is one of the most professional sales consultants, and will take care of you! Highly recommend her to anyone that needs a car! 

Business response:

Thank you for this great review and for mentioning Riley! We appreciate your business and look forward to serving you soon! The Preferred Ford Team 

Frequently asked questions about Preferred Ford

How is Preferred Ford rated?

Preferred Ford has a 4.9 star rating with 1,531 reviews. 

When is Preferred Ford open?

Preferred Ford is open now. It will close at 3:00 p.m.