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Preferred Ford

4.9

About this business

Welcome to Preferred Ford, Grand Haven, MI. Preferred Ford is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with our Grand Haven Ford dealership a good one - for the life of your Ford model. Whether you need to purchase a new Ford or used Ford car, finance, service, or purchase Ford parts, we can help you with all of our Ford needs in Grand Haven, MI. You will f... read more

Location details

1401 S Beacon Blvd, Grand Haven, MI, 49417, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.91,531 reviews
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Rhonda's profile image
9 years ago

awesome dealership! I would definitely recommend going here and seeing Jason. I went in wanting to stay within a tight budget and they were able to keep me in my budget and get me out of a car I didn't want into and SUV that I love! Everyone there was very friendly and down to earth. Wasn't pressured at all. The process was simple and painless! 

Business response:

Thank you for the great review, Rhonda. Please come visit us if you need anything else, be it service or sales. The Preferred Ford 

Randy's profile image
9 years ago

Preferred Ford Review Prompt reasonably priced service from an excellent staff. 

Business response:

Randy, thanks for the kind words! Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. The Preferred Ford Team 

Brie's profile image
9 years ago

Excellent Service This was my first experience with Preferred Ford, but my second car lease with the assistance of David Ramos. David went above and beyond both times to make sure I was extremely satisfied with the vehicle I was going to lease. He was able to meet my needs and wants of a new vehicle and beat my expected monthly payments. He took the time to make sure I understood all the new futures of the new car and that I was comfortable before leaving the dealership. I would recommend anyone looking for a new car to see ... read more

Business response:

Brie, thanks so much for taking a moment to write such an awesome review and for mentioning David! He works hard for our clients and we are glad to know his efforts are appreciated. Until next time! The Preferred Ford Team 

Diane's profile image
9 years ago

Great Service I emailed a tech question out to our salesmen of which we purchased a car from about 3 months ago and within about 5 - 10 minutes I received a complete response to my question! His response and answer was very good customer service. Thank you David 

Business response:

Diane, we are so pleased to hear David was of help! Thanks for taking a moment to share your experience with others. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. The Preferred Ford Team 

George Boyle's profile image
George Boyle 
9 years ago

by George Boyle I was really impressed with David Ramos, he was optimistic through the whole process, instead of getting a used car like I thought I was going to have to get he worked his magic and got me a new car with lesser payments as I thought I would pay 

Business response:

George, thanks for writing this great review and for giving us the highest rating. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. The Preferred Ford Team 

Pat and Karen's profile image
Pat and Karen 
9 years ago

Very Happy! We just purchased a 2015 Escape from Bill Fisher. We were swept away with good service and attention! We would like to thank Bill, Dave Niles, and all the rest of the crew, for making our purchase experience so nice. Thanks again!! 

Business response:

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. The Preferred Ford Team 

Deb&WayneR's profile image
Deb&WayneR 
9 years ago

New Truck My husband and I were out window shopping for a truck in general, looking at what was out there. At one point my husband asked me. "Shall we go north or south." My reply was, "South, it is warmer that way." So, south we went...along the way, deciding to pull into Preferred Ford of Grand Haven and look around there. We were then assisted by David Ramos, who took the time to go over various options with us, for the purchase of a truck my husband had been wanting for a while. David Ramos gave it his all, working with ... read more

Business response:

Deb and Wayne, thank you for writing this great review for us! We are so glad to know David was able to help! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We look forward to serving your again in the future. The Preferred Ford Team 

Michael S and Joanne Yost's profile image
Michael S and Joanne Yost 
9 years ago

Our purchase experience with a 2014 F150. Jason was our sales consultant, as he met us at the door. He was very knowledgeable of the vehicle and the product line. He was always extremely cordial and was willing to work with our schedule, which can be very difficult at times. 

Business response:

Thank you so much for the kind review and for mentioning Jason. He works hard for our clients and we are thrilled to know his efforts are appreciated. The Preferred Ford Team 

Nick M.'s profile image
Nick M. 
9 years ago

Excellent Experience I was reluctant at first to approach this dealership after I noticed a truck on the lot that fit my wish list. My reluctancy was due to experiences of larger dealerships in the past. But after my initial contact with Dave Ramos the past became exactly that....the past. This was a very comfortable, zero pressure transaction that occurred after even meeting MY price offer. I took the vehicle as is with no other commitments from Preferred but that was not the end. I inquired about the cost of removing a sma... read more

Business response:

Taking the time to leave this review means a lot to us Nick. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! The Preferred Ford Team 

Frequently asked questions about Preferred Ford

How is Preferred Ford rated?

Preferred Ford has a 4.9 star rating with 1,531 reviews. 

When is Preferred Ford open?

Preferred Ford is open now. It will close at 3:00 p.m.