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Preferred Ford
- Car Dealers
- Grand Haven, MI
About this business
Welcome to Preferred Ford, Grand Haven, MI. Preferred Ford is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with our Grand Haven Ford dealership a good one - for the life of your Ford model. Whether you need to purchase a new Ford or used Ford car, finance, service, or purchase Ford parts, we can help you with all of our Ford needs in Grand Haven, MI. You will f... read more
Location details
1401 S Beacon Blvd, Grand Haven, MI, 49417, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Purchased a 2014 ford fiesta titanium. I was referred by a co-worker to contact Chris Smethwick at Preferred Ford.In talking with Chris he stated he found a car that he thought I might be interested in.I applied for credit and was not approved, but Jeff proceeded and was able to get me approved by a credit union.I came down to see the vehicle.Chris took me on a tour of the facility and I was impressed with the cleanliness of the dealership.Chris then took me for a test drive and decided to purchase the vehicle.Chris then too... read more
Business response:
Linda, thank you for taking few moments to write this great review for us! We are happy to hear that Chris and Jeff were able to give you an easy and enjoyable car buying experience! Enjoy your new car and we look forward to working with you again in the future! The Preferred Ford Team
Extremely satisfied. John Sweeney was exceptional . Handled my transactions extremely well . Even when my bank was in another state.
Business response:
Tim, thanks for giving us the highest possible rating and for mentioning John. He works hard everyday for our clients and we are glad to know his efforts are appreciated. Thank you for buying for us! The Preferred Ford Team.
Great Buying Experience Went looking for a brand new F-150 and these guys hooked me up. Everyone I met was very nice and the buying process was simple and easy. Huge selection of trucks there too. Will be going back to them for my next new vehicle.
Business response:
Kyle, thanks so much for an awesome review! It is great to hear that our team was able to help you find the perfect truck and that their customer service was excellent. Congratulations! The Preferred Ford Team
My new Ford Pickup I went to Preferred Ford this Spring and spoke with "Alex" - a very delightful, friendly, sincere young man. He continued to follow up with me as I'm a "Ford Truck" lover. I finally made it back to the dealership to look at the vast array of trucks they had on their lot. It was hard to pick from the volume of inventory they had, but Alex helped me out with his knowledge and assisted me in picking out the best truck for my needs. I must say that all the staff there are very friendly, knowledgeable, and easy... read more
Business response:
Thank you for taking your time to review us, we are very pleased to hear our team member Alex provided you with an excellent service. Congratulations on your purchase! The Preferred Ford Team
Nice Dealership & Great People They have put a lot of upgrades into this dealership. The facilities are top notch and service is good. I worked with Leanne and Dave the General Sales Manager who took care of all our questions and concerns. I would recommend them to all my family and friends.
Business response:
Brandon, thank you for the kind words! We are always here for you if you need any assistance. We appreciate your business with us, and please don't hesitate to reach out with any future needs! The Preferred Ford Team
Great Job Jason Holland I have worked in the Automotive Industry for 43 years, I am a Quality Manager and my customers demands a certain level of expertise and knowledge from me. My wife went first to look at a vehicle and made contact with Jason Holland Sales Rep and was treated with respect at all times, we closed the deal in large part due to Jason and he will be who we work with in the future. You only get one chance to make a first impression, great job Jason.
Business response:
Buddy & Teri, thank you for taking a moment to tell others about your experience with us and for mentioning Jason. He works hard for our clients and we are glad to know his efforts are appreciated. We hope you're enjoying your new vehicle, and we're looking forward to your next visit! The Preferred Ford Team
Excellent customer service. Purchased a used F350 Super Duty dually at Preffered Ford. Worked with Bill Fisher, who provided excellent service in the transaction. Probably the easiest vehicle purchase we have ever made. No high pressure sales tactics. Bottom line . . . work with Bill Fisher for a pleasant purchase.
Business response:
Thank you for your kind words and for the highest rating! We are pleased to hear Bill was able to assist in the purchase of your F350 Super Duty! Congratulations! The Preferred Ford Team
Great customer service We were on a road trip to Muskegon, MI, for my husband's work when we broke down. We were in Coopersville and unfamiliar with the area. We called Ford and they sent a tow truck to take us to the nearest Ford dealer which turned out to be Preferred Ford in Grand Haven , MI. We pulled in late on a Monday and was greeted by Ron in the service department. In less than a half hour they had diagnosed the problem! Since it was late we knew it wouldn't be fixed until the next day. Ron was great! He went over a... read more
Business response:
Chuck and Sharon, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. The Preferred Ford Team
Couldn't be happier! We decided to visit this dealer after we saw their commercial advertising a "trade in and trade up" promotion. We looked at a few different vehicles - an F150, a Ford Escape and a Buick Encore. The financing process was no less than spectacular! Excellent service from all the staff, we were given the Blue Bucket tour and they were super welcoming even though we chose the Buick :) we plan to return for some protective treatments to the car, and take advantage of their $14.95 oil changes! Thanks to Alex an... read more
Business response:
We're delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! The Preferred Ford Team
Frequently asked questions about Preferred Ford
How is Preferred Ford rated?
Preferred Ford has a 4.9 star rating with 1,531 reviews.
When is Preferred Ford open?
Preferred Ford is closed now. It will open at 9:00 a.m.