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  1. Salem, MA
  2. Consumer Services
  3. Self Storage
  4. Prime Storage
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Prime Storage

4.7
  • Self Storage
  • Salem, MA
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About this business

Consumer ServicesSelf Storage

At Prime Storage, we know your Life Demands Space® - and you can find the space you need at Prime in Salem, MA. Our location on Congress Street features climate controlled units and outdoor vehicle storage for your car, boat, or camper. We also offer perks like 24-hour access (for an additional fee), free use of a moving truck for new tenants, on-site carts and dollies to help with your move-in, and more. Find the storage space you need, whether you're a homeowner, business owner, or local student. So, what are you waiting f... read more

Location details

27 Congress Street, Suite 100A, Salem, MA, 01970, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed

Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 4.7 star rating with 274 reviews. 

When is Prime Storage open?

Prime Storage is closed now. It will open on Friday at 10:00 a.m. 

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Business information

  • 27 Congress Street, Suite 100A, Salem, MA, 01970, United States
  • Request appointment
  • https://primestorage.com/locations/ma/salem/MA18/
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4.7274 reviews
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  • Reviews (84)
  • google logoGoogle reviews (190)
Jason Cabral's profile image
Jason Cabral 
on Sparefoot

2 years ago

Convenient location with temperature controlled storage. I’ve been renting at prime storage at Shetland Park just over three years now. It is a clean well-maintained facility that is temperature controlled. The only drawback that I have found is the price seems to be rising for one reason or another each year that I am there. If there was some reason or explanation for the price increase like capital improvements of the facility it would be easier to understand. Other than that a pleasant place to keep my stuff. 

George Bontaites's profile image
George Bontaites 
on Sparefoot

2 years ago

I am pleased with facilities and the professional attitude of the staff. Great storage facility and the climate control has kept my goods in good condition. 

Barry lozzi's profile image
Barry lozzi 
on Sparefoot

2 years ago

Great place and price Great place and price and clean 

Brad Campbell's profile image
Brad Campbell 
on Sparefoot

2 years ago

Clean, easily accessible faciity with responsive management Generally an excellent storage option but the rates have increased more than 50 percent over three years in which n inflation has been less than 3 percent per year, as measured by the Consumer Price Index (CPI). 

Jp Sharp's profile image
Jp Sharp 
on Sparefoot

2 years ago

Very pleased Great staff, most helpful . Very clean! 

Mimi's profile image
Mimi 
on Sparefoot

2 years ago

Would be more stars - current price hike decreases it greatly. I’ve been using Shetland Self-Storage for close to a decade with no major complaints till recently when it changed over to Prime Storage. Customer service is still nice and helpful. Yet, I’m in disbelief that during a pandemic when many people are hurting, losing homes etc., they have decided to increase the rates. Whether they are just trying to make up for lost business or just being greedy, it sucks! It makes me feel like this is another uncaring big corp ... read more

Lenore Barber's profile image
Lenore Barber 
on Sparefoot

2 years ago

Overall it’s been a good experience As I said it’s been a good experience. I chose this facility because it’s close to my home & the pricing is still below other facilities. However; if pricing continues to go up I’m left with no choice to clean my area out-getting rid of many things I cherish. I just can’t afford the price to keep going up being on a fixed income. Even $11.00 means I have to re-arrange my budget. I’ve appreciated the staff getting rid of stuff left from people either moving in or out. It clearly... read more

Jim Brown's profile image
Jim Brown 
on Sparefoot

2 years ago

Security questionable I've seen the password protected security door blocked in the open position too often. 

Pat Ayers's profile image
Pat Ayers 
on Sparefoot

2 years ago

Good to do business with you. Through the whole transition from Shetland to Prime the customer service has been very helpful and friendly. I'm still a customer, just consolidated into one large unit. The staff has been awesome. 

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