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Prime Storage

4.9

About this business

At Prime Storage, we know that behind every door is a story, and we want to be a part of yours. We're here to provide solutions to meet your individual needs. Whether you're moving or renovating, own a business and need space for inventory or seasonal equipment, packing up your college dorm for summer, or looking to store your classic or seasonal car, RV, or boat, Prime Storage has self storage units of different sizes that work for you, your budget AND your schedule. 

Location details

27 Congress Street, Suite 100A, Salem, MA, 01970, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.9630 reviews
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Joseph Silva's profile image
Joseph Silva 
4 years ago

always loved the access and the time i have to come and go i have recommended the facility to my friends and coworkers i know a couple of them have used and are still using the facility i believe 

Cynthea Michaels's profile image
Cynthea Michaels 
4 years ago

Safe and secure. I have beenm very satisfied with mySquare foot storage facility. The plant is extremely well maintained and secure. 

Dean's profile image
4 years ago

Well maintained facility...pricing has been frustrating I've stored goods for 10-years after moving from a larger home to a smaller condo. Prime has maintained the high standards that Shetland Storage, the original owners, established since acquisition. Easy access. Dollies always available and clean. I was frustrated by Prime's immediate price increase of over 50% once they assumed the building. In fairness, Shetland's prices were well below market price. Now, they just raised prices again. 

Jason Cabral's profile image
Jason Cabral 
4 years ago

Convenient location with temperature controlled storage. I’ve been renting at prime storage at Shetland Park just over three years now. It is a clean well-maintained facility that is temperature controlled. The only drawback that I have found is the price seems to be rising for one reason or another each year that I am there. If there was some reason or explanation for the price increase like capital improvements of the facility it would be easier to understand. Other than that a pleasant place to keep my stuff. 

George Bontaites's profile image
George Bontaites 
4 years ago

I am pleased with facilities and the professional attitude of the staff. Great storage facility and the climate control has kept my goods in good condition. 

Barry lozzi's profile image
Barry lozzi 
4 years ago

Great place and price Great place and price and clean 

Brad Campbell's profile image
Brad Campbell 
4 years ago

Clean, easily accessible faciity with responsive management Generally an excellent storage option but the rates have increased more than 50 percent over three years in which n inflation has been less than 3 percent per year, as measured by the Consumer Price Index (CPI). 

Jp Sharp's profile image
Jp Sharp 
4 years ago

Very pleased Great staff, most helpful . Very clean! 

Mimi's profile image
4 years ago

Would be more stars - current price hike decreases it greatly. I’ve been using Shetland Self-Storage for close to a decade with no major complaints till recently when it changed over to Prime Storage. Customer service is still nice and helpful. Yet, I’m in disbelief that during a pandemic when many people are hurting, losing homes etc., they have decided to increase the rates. Whether they are just trying to make up for lost business or just being greedy, it sucks! It makes me feel like this is another uncaring big corp ... read more

Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 4.9 star rating with 630 reviews. 

When is Prime Storage open?

Prime Storage is closed now. It will open at 10:00 a.m.