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Prime Storage

4.6
  • Salem, MA

About this business

Location details

27 Congress Street, Suite 100A, Salem, MA, 01970, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.6930 reviews
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Dr. Joan Glusman's profile image
Dr. Joan Glusman 
4 years ago

Responsible storage company with good customer service but excessive cost. Cost is outrageous and almost double what the previous company was charging. Customer service is consistently very good. I would be hesitant to recommend the facility because of the cost. 

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Joseph Silva 
4 years ago

always loved the access and the time i have to come and go i have recommended the facility to my friends and coworkers i know a couple of them have used and are still using the facility i believe 

Cynthea Michaels's profile image
Cynthea Michaels 
4 years ago

Safe and secure. I have beenm very satisfied with mySquare foot storage facility. The plant is extremely well maintained and secure. 

Dean's profile image
Dean 
4 years ago

Well maintained facility...pricing has been frustrating I've stored goods for 10-years after moving from a larger home to a smaller condo. Prime has maintained the high standards that Shetland Storage, the original owners, established since acquisition. Easy access. Dollies always available and clean. I was frustrated by Prime's immediate price increase of over 50% once they assumed the building. In fairness, Shetland's prices were well below market price. Now, they just raised prices again. 

Jason Cabral's profile image
Jason Cabral 
4 years ago

Convenient location with temperature controlled storage. I’ve been renting at prime storage at Shetland Park just over three years now. It is a clean well-maintained facility that is temperature controlled. The only drawback that I have found is the price seems to be rising for one reason or another each year that I am there. If there was some reason or explanation for the price increase like capital improvements of the facility it would be easier to understand. Other than that a pleasant place to keep my stuff. 

George Bontaites's profile image
George Bontaites 
4 years ago

I am pleased with facilities and the professional attitude of the staff. Great storage facility and the climate control has kept my goods in good condition. 

Barry lozzi's profile image
Barry lozzi 
4 years ago

Great place and price Great place and price and clean 

Brad Campbell's profile image
Brad Campbell 
4 years ago

Clean, easily accessible faciity with responsive management Generally an excellent storage option but the rates have increased more than 50 percent over three years in which n inflation has been less than 3 percent per year, as measured by the Consumer Price Index (CPI). 

Jp Sharp's profile image
Jp Sharp 
4 years ago

Very pleased Great staff, most helpful . Very clean! 

Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 4.6 star rating with 930 reviews. 

When is Prime Storage open?

Prime Storage is open now. It will close at 6:00 p.m.