Convenient location with temperature controlled storage.
Iâve been renting at prime storage at Shetland Park just over three years now. It is a clean well-maintained facility that is temperature controlled. The only drawback that I have found is the price seems to be rising for one reason or another each year that I am there. If there was some reason or explanation for the price increase like capital improvements of the facility it would be easier to understand. Other than that a pleasant place to keep my stuff.
I am pleased with facilities and the professional attitude of the staff.
Great storage facility and the climate control has kept my goods in good condition.
Great place and price
Great place and price and clean
Clean, easily accessible faciity with responsive management
Generally an excellent storage option but the rates have increased more than 50 percent over three years in which n inflation has been less than 3 percent per year, as measured by the Consumer Price Index (CPI).
Very pleased
Great staff, most helpful . Very clean!
Would be more stars - current price hike decreases it greatly.
Iâve been using Shetland Self-Storage for close to a decade with no major complaints till recently when it changed over to Prime Storage. Customer service is still nice and helpful. Yet, Iâm in disbelief that during a pandemic when many people are hurting, losing homes etc., they have decided to increase the rates. Whether they are just trying to make up for lost business or just being greedy, it sucks!
It makes me feel like this is another uncaring big corp ... read more
Overall itâs been a good experience
As I said itâs been a good experience. I chose this facility because itâs close to my home & the pricing is still below other facilities. However; if pricing continues to go up Iâm left with no choice to clean my area out-getting rid of many things I cherish. I just canât afford the price to keep going up being on a fixed income. Even $11.00 means I have to re-arrange my budget.
Iâve appreciated the staff getting rid of stuff left from people either moving in or out. It clearly... read more
Security questionable
I've seen the password protected security door blocked in the open position too often.
Good to do business with you.
Through the whole transition from Shetland to Prime the customer service has been very helpful and friendly.
I'm still a customer, just consolidated into one large unit.
The staff has been awesome.
Google reviews (190)