Prime Storage

Name: Prime Storage
Address: 27 Congress St, Salem, MA, 01970, US
Telephone: (978) 756-3166
Price range: $$
Rating: 4.7

4.7

★★

192 reviews

|Self Storage|Salem, MA 01970 United States

27 Congress St, Salem, MA 01970 United States

(978) 756-3166

https://primestoragegroup.com/self-storage/massachusetts/salem/congress-street-suite-100a/

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About

With a “prime” location by the East Market District and Phoenix Hill, Prime Storage provides affordable self storage units to east downtown Louisville, KY. Located just off the corner of East Main Street and North Campbell Street, our facility is just blocks away from major thoroughfares and highways such as Broadway and Interstate 65. Serving both residential storage and business storage needs, Prime Storage has a wide variety of unit sizes and types for all kinds of needs. And in those moments when Life Demands Space®, you can be confident that you’ll be able to find it here at Prime Storage in Louisville, KY.

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4.7

★★

192 reviews

5★148

4★26

3★18

2★0

1★0

Reviews(77)

Google Reviews(115)

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Recommended

Cynthea Michaels on Sparefoot

★★

2 years ago

Safe and secure. I have beenm very satisfied with mySquare foot storage facility. The plant is extremely well maintained and secure.

Dean on Sparefoot

★★

2 years ago

Well maintained facility...pricing has been frustrating I've stored goods for 10-years after moving from a larger home to a smaller condo. Prime has maintained the high standards that Shetland Storage, the original owners, established since acquisition. Easy access. Dollies always available and clean. I was frustrated by Prime's immediate price increase of over 50% once they assumed the building. In fairness, Shetland's prices were well below market price. Now, they just raised prices again.

Jason Cabral on Sparefoot

★★

2 years ago

Convenient location with temperature controlled storage. Iâve been renting at prime storage at Shetland Park just over three years now. It is a clean well-maintained facility that is temperature controlled. The only drawback that I have found is the price seems to be rising for one reason or another each year that I am there. If there was some reason or explanation for the price increase like capital improvements of the facility it would be easier to understand. Other than that a pleasant place to keep my stuff.

George Bontaites on Sparefoot

★★

2 years ago

I am pleased with facilities and the professional attitude of the staff. Great storage facility and the climate control has kept my goods in good condition.

Barry lozzi on Sparefoot

★★

2 years ago

Great place and price Great place and price and clean

Brad Campbell on Sparefoot

★★

2 years ago

Clean, easily accessible faciity with responsive management Generally an excellent storage option but the rates have increased more than 50 percent over three years in which n inflation has been less than 3 percent per year, as measured by the Consumer Price Index (CPI).

Jp Sharp on Sparefoot

★★

2 years ago

Very pleased Great staff, most helpful . Very clean!

Mimi on Sparefoot

★★

2 years ago

Would be more stars - current price hike decreases it greatly. Iâve been using Shetland Self-Storage for close to a decade with no major complaints till recently when it changed over to Prime Storage. Customer service is still nice and helpful. Yet, Iâm in disbelief that during a pandemic when many people are hurting, losing homes etc., they have decided to increase the rates. Whether they are just trying to make up for lost business or just being greedy, it sucks! It makes me feel like this is another uncaring big corp sticking it to the average person. I would recommend this place yet I would say shop around. Since they took over, I have had issues with moths and some leaks from pipes above, damage irreplaceable items, which is undoubtedly why they require you purchase insurance (another added yet good to have, cost). Only reason I donât move is lack of funds and ability to have my stuff moved, plus its at a convenient location.

Lenore Barber on Sparefoot

★★

2 years ago

Overall itâs been a good experience As I said itâs been a good experience. I chose this facility because itâs close to my home & the pricing is still below other facilities. However; if pricing continues to go up Iâm left with no choice to clean my area out-getting rid of many things I cherish. I just canât afford the price to keep going up being on a fixed income. Even $11.00 means I have to re-arrange my budget. Iâve appreciated the staff getting rid of stuff left from people either moving in or out. It clearly says no trash but somehow some think it doesnât apply to them. Sad