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Prime Storage

4.9

About this business

At Prime Storage, we know that behind every door is a story, and we want to be a part of yours. We're here to provide solutions to meet your individual needs. Whether you're moving or renovating, own a business and need space for inventory or seasonal equipment, packing up your college dorm for summer, or looking to store your classic or seasonal car, RV, or boat, Prime Storage has self storage units of different sizes that work for you, your budget AND your schedule. 

Location details

27 Congress Street, Suite 100A, Salem, MA, 01970, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.9630 reviews
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Jim Anthony's profile image
Jim Anthony 
3 years ago

Very good In general everything is very good. I dont hearing from orhers that you advertise the same size space for less money. "Why are you paying more than what i see advertised on website" 

Kori's profile image
3 years ago

Im happy Im not a ppl person so my rating on customer service really should have no reflection on ky rating . I love the facility 

Kenny Stoddard's profile image
Kenny Stoddard 
4 years ago

Really big place Clean and nice staff easy to find 

Michelle A Cote's profile image
Michelle A Cote 
4 years ago

Prime storage is very affordable and accommodating. The staff is very friendly and helpful. The facility is very well maintained. The units are very easy to find and the floor plan is very organized. The units themselves are very spacious. 

Linda Talbot's profile image
Linda Talbot 
4 years ago

Senior discount would be great Very safe complex being a 76 year old senior security guard always stop everything OK do you need help lifting anything XO 

Ian Cannon's profile image
Ian Cannon 
4 years ago

Accessible storage with convenient parking. We have been with Shetland Park for storage for over 12 years. We enjoyed a discount as a non-profit prior to The takeover. Prime raised our cost to “market value” and gave no consideration to our non-profit status. That said, service with Prime has been good (after a lock-out due to a screwed-up ACH caused a missed payment). 

Steve Drillis's profile image
Steve Drillis 
4 years ago

Everything has been great From customer service to assistance with my bill. Everyone I have had contact with has been polite and helpful. 

Linda Cresoe's profile image
Linda Cresoe 
4 years ago

I have not had any problems in the 3 years I've been there. facility is clean well lite.Temperature control very secure 

Dr. Joan Glusman's profile image
Dr. Joan Glusman 
4 years ago

Responsible storage company with good customer service but excessive cost. Cost is outrageous and almost double what the previous company was charging. Customer service is consistently very good. I would be hesitant to recommend the facility because of the cost. 

Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 4.9 star rating with 630 reviews. 

When is Prime Storage open?

Prime Storage is closed now. It will open at 10:00 a.m.