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Prime Storage

4.9

About this business

At Prime Storage, we know that behind every door is a story, and we want to be a part of yours. We're here to provide solutions to meet your individual needs. Whether you're moving or renovating, own a business and need space for inventory or seasonal equipment, packing up your college dorm for summer, or looking to store your classic or seasonal car, RV, or boat, Prime Storage has self storage units of different sizes that work for you, your budget AND your schedule. 

Location details

27 Congress Street, Suite 100A, Salem, MA, 01970, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.9630 reviews
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Lenore Barber's profile image
Lenore Barber 
4 years ago

Overall it’s been a good experience As I said it’s been a good experience. I chose this facility because it’s close to my home & the pricing is still below other facilities. However; if pricing continues to go up I’m left with no choice to clean my area out-getting rid of many things I cherish. I just can’t afford the price to keep going up being on a fixed income. Even $11.00 means I have to re-arrange my budget. I’ve appreciated the staff getting rid of stuff left from people either moving in or out. It clearly... read more

Jim Brown's profile image
Jim Brown 
4 years ago

Security questionable I've seen the password protected security door blocked in the open position too often. 

Pat Ayers's profile image
Pat Ayers 
4 years ago

Good to do business with you. Through the whole transition from Shetland to Prime the customer service has been very helpful and friendly. I'm still a customer, just consolidated into one large unit. The staff has been awesome. 

Ro's profile image
4 years ago

Awesome customer service and facility Easily accessible and got a great deal. Price is better than some of their competitors. I love the fact that the building is temperature controlled and my valuables are safe. 

Jessie's profile image
4 years ago

Prices keep going up They pro-rate the month when you move in but won’t pro-rate it for you to move out. They expect you to pay the whole month. 

Maureen I lee's profile image
Maureen I lee 
4 years ago

I have had no problems with Prime Storage. I have had no problems with prime storage. It is clean and they take good care of the property. Customer service is very good. Thank you Maureen k.Lee 

Geoffrey Okwelu's profile image
Geoffrey Okwelu 
4 years ago

best customer service around Will definitely recommend to friends 

Michael Bonacorso's profile image
Michael Bonacorso 
4 years ago

Convenient I have been a customer there for about 8 yrs very happy with what it is. 

Arnold Cohen's profile image
Arnold Cohen 
4 years ago

clean, convenient facilities Major price increase when purchased from Shetland, another smaller one this month. No increase in service 

Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 4.9 star rating with 630 reviews. 

When is Prime Storage open?

Prime Storage is closed now. It will open at 10:00 a.m.