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Quality Buick GMC, INC.
- Car Dealers
- Albuquerque, NM
About this business
Location details
7901 Lomas Blvd NE, Albuquerque, NM, 87110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 1:30 p.m. | |
| Sun | Closed |
Never told us the car had been in an accident and had the hood replaced Our repair shop informed us and other damage that we had yo pay for to be fixed. Buyer beware.
I have to take my truck back to get paint touch up because it wasn't done correctly
My vehicle is not the same. I've had issues with this service department, they always end up braking something else. I'm done with this place and will not buy or recommend at all.
Tires were overfilled at 39/38psi, inspection paperwork showed 30psi and the door post says 35psi. Michelle C verified the difference. This is the third time the tires were overfilled and not at the pressure the paperwork says. If tires are off, what else isn't right?
The paint on my vehicle was scratched in multiple areas by the service tech and also the service tech damaged the paint on the lug nuts for my wheels, when they did a tire rotation.
When I picked up the car they gave me a list of items I needed to have done "soon"! My car only has 25k miles on it. I took that list to my independent repair shop and one he said was BS, another he said was not necessary, and the third he said he could do it for half of what they quoted. I will not be going back to "Quality " including when I am ready to buy a new Envision!
I thought they were a little slick in the way they did business. They would say we are including something, but really meant you are paying for it.( ie GPS tracker and warranty, etc). They said the recall had been done when it has not, and two months later still waiting for "the part to come in". The same with a bracket for the console. I would not recommend them. I also have not heard a word since I paid for the truck. No thanks for your purchase or anything. It's disappointing but that's business in 2025.
Problem resolved and faulty parts replaced. The service time was poor and the Service Manager had to be alerted to the problem of the service Dept. dragging their feet to get out vehicle repaired in a timely manner. The Mgr. had may excuses that we as long time customers didn't need to hear.
Did not fix my issue and car still stalls while driving .They had my truck for over 2 weeks and it took them one hour for a ECU update. Bill was over $400.
Frequently asked questions about Quality Buick GMC, INC.
How is Quality Buick GMC, INC. rated?
Quality Buick GMC, INC. has a 4.2 star rating with 2,283 reviews.
When is Quality Buick GMC, INC. open?
Quality Buick GMC, INC. is closed now. It will open tomorrow at 7:00 a.m.