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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The rates are false. I checked on a loan for5.5 percent and the loan was financed at 6.2 even with a 8.3 rating. So what they advertised and what you get are totally different.
Very quick, refinancing my car with a much better rate,highly recommend.
I was not told up front the cost to refinance. When I finally saw $500.00 in the paper work I was told,”yes there is a cost but you do not have to pay up front. Then when I was funded and all signed up, I saw that an additional $1,500 was added to my original loan. I could have paid the $2,000 on my loan. Too late to turn back.
Be careful with this company , Auto Pay and this company are the same . Sister companies Run!!!!!
My attempt to refinance my Ford Transit Cargo Van hit a snag. Despite my stellar credit score, they managed to ding it further. To top it off, I got a letter claiming I hadn't provided all the necessary information, even though they initially said they couldn't assist me. Talk about a comedy of errors!
Advertised the lowest rate. Then said we have no idea what was offered on credit karma. I applied for three year thirty 36. After 6 days they returned with a rate of 12.5 at 72 months. Absolutely ridiculous. Run and run fast
Worst experience ever. I have had nothing but total frustration from this company. Would never even consider them for a loan of any kind.
Everything was fine except for the individual tasked with handling my refinance. He persisted to need to consistently call and walk through each step of the process when I was perfectly capable of filling out my personal information on my own. Constantly needing additional documents, I’m not sure why they don’t just send a list of what they need right off the bat.
Very rude customer service!! No help at all!! Had me unfreeze my credit then they checked on my house finances and said my equity was bad and closed my account.
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,256 reviews.
When is RateGenius open?
RateGenius is closed now. It will open tomorrow at 7:00 a.m.