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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great experience I would use them again Really nice people to work with. Approval response was decided quickly and also saved me 157$ a month on my payment
Worst loan experience of my life This company asks for mountains of documentation- claims they are approved then decides they need more and more and want notarized docs resigned over and over … if they were good at what they did they would do it right the first time. Plus pulled my credit twice.
Beware! DO NOT APPLY WITH THIS COMPANY. They ran a hard credit check without informing me, to sort of push me into refinancing with them. They are less then professional. My refinance was approved AFTER I told meredith to CANCEL everything!! Then I had a first loan payment date 8 days after approval. When calling all you get is a run around. Please don’t waste your energy or mental health on this company
Title issues DO NOT refinance with them I refinanced my car in April I have made all payments on time and when it was time to register my vehicle in a new state I found out my name was spelled wrong on my title and they were no help in fixing it when I contacted the dmv my self they fixed it and sent it to them but now they refuse to answer my calls and emails about my title to register it in my new state so I can’t drive my car with an expired tag DO NOT WASTE YOUR TIME WITH THIS COMPANY they gave me the run around for 2 mo... read more
NOT WORTH IT Although I was able to get a lower rate on my auto loan, by the time it was done, I regretted ever getting involved with it for a number of reasons. First, the level of service I received once all the paperwork started was less than professional in terms of response time and thoroughness. Second, by the time I add up all the fees and cost of notarizing paperwork and the vast amount of my time consumed by this, it wasn't worth it. Lastly, the amount of paperwork was overkill. I sold cars for years and never had t... read more
Loan Took way to long and multiple mishaps
Avoid this company!!! Unprofessional at best. They say they will call to go over everything but then they disappear. Was approved quickly but the representative that the company chose to complete the task was nowhere to be found. Terrible communication and certainly they don't care about anything except your money.
Unprofessional Price was good but my rep never answer my emails once we closed the deal he disappeared and I had to be on top of him.
Zero stars Zero stars. They failed to mention that my auto loan would be increasing from 18,900 to 22,000 and that they were charging a $375 fee for their service. Make sure to read the paperwork as they are duplicitous.
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,303 reviews.
When is RateGenius open?
RateGenius is closed now. It will open at 7:00 a.m.