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Redeye Grill
- Restaurants
- New York, NY
About this business
Location details
890 7th Ave, New York, NY, 10019, United States
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Saturday night was a great time, too bad they are closing the restaurant after today. Richard was an asset and glad he is going right around the corner for a fresh start
Business response:
We’re grateful for your kind words and for celebrating with us during this special time. It’s wonderful to hear that Richard helped make your evening memorable. We truly appreciate your support and the memories you’ve shared with us. Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
We have adored Redeye Grill for years! Last night was bittersweet, as they have closed their doors.🩵🩵🩵🩵🩵🩵
Business response:
We’re deeply touched by your kind words and your years of support for Redeye Grill. It has been a privilege to be part of so many memorable moments, and we’re grateful for the memories, loyalty, and love our guests have shared with us over the years. Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
Unusual Meal. Plenty of help with plenty of Staff.... very disorganized service. Manager(s) were hard at work, but unaware of problems. Beautiful restaurant with very impressive and expensive decor features. Live "Pianoman" was an outstanding entertainer. Menu was limited to just a mere handful of items. The notable menu suggestions on OpenTable, simply did not exist on the menu. The food should have been spot on with such few items, but was only on a 1 - 10....about a 6. We actually almost left after the appetizers, but sta... read more
Business response:
We’re sorry to hear that your experience did not meet expectations. While we’re glad you enjoyed the restaurant’s ambiance and live piano entertainment, we regret that the service organization, menu offerings, and overall experience fell short. We appreciate your detailed feedback and will continue working to improve and provide the level of hospitality our guests deserve. Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
The end of an era. We celebrated our daughter’s birthday on this last weekend of this ionic establishment. We will miss you ! Thanks for the memories.
Business response:
We’re deeply touched that you chose to celebrate such a special occasion with us during this final weekend. Creating memories with our guests has been a true privilege, and we’re grateful to have been part of your daughter’s birthday celebration. Thank you for the many wonderful memories and for being part of our story. Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
Sad that it’s closing. Wishing the workers all the best.
Business response:
We truly appreciate your kind words and well wishes. They mean a great deal to our entire team, and we're grateful for the support you've shown throughout the years. Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
Went for the 4th of July ball drop viewing and dinner package. An under promoted but pleasant dining experience, paid for with $US, completely ruined with an unsolicited, "celebrating 250 years of stolen land" remark from staff.
Business response:
We're glad to hear you found parts of the evening enjoyable, but we're very sorry to hear about the comment you experienced from staff. That is not reflective of the respectful and welcoming environment we strive to provide. Your feedback is being taken seriously and will be addressed with our team. Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
The service was outstanding! The food was delicious! Wonderful dining experience!
Business response:
We're glad you had a wonderful dining experience and enjoyed both the food and service. Thank you for choosing Redeye Grill! Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
We will miss you and hope the Redeye will relocate so we can enjoy the next era
Business response:
We are grateful for your kind words, Monica. Your support means a great deal to us during this time. Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
How do you run out of Dover Sole at 6:15pm? That’s a restaurant specialty. If it wasn’t available at all, the server should have told us when menus were handed out. And the server should always compare the orders being delivered to what we ordered. Eel does not look like tuna in a sushi roll! We should have at least been comped.
Business response:
We’re sorry for the frustration you experienced during your visit, especially regarding the availability of menu items and the mix-up with your order. This is not the level of service we aim to provide, and your concerns about communication and order accuracy are being taken seriously. We’ll be reviewing this with our team to help prevent situations like this in the future. Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
Frequently asked questions about Redeye Grill
How is Redeye Grill rated?
Redeye Grill has a 4.2 star rating with 7,632 reviews.
When is Redeye Grill open?
Redeye Grill is permanently closed.