Renton Highlands Pet Clinic

Malachi V. 

on Yelp

10 years ago

Said my dogs canine teeth needed to be removed due to some plaque even though he is only 5 years old. Took the plaque off at home with some dentist tools and teeth looked just fine. Can't believe they lied to my face and would have left my dog toothless the rest of his life!!!! Warning for others!!!!!!! 

J. G. 

on Yelp

10 years ago

Beware! Their name is Value pet clinic BUT they charge double of what other vet offices charge. Their staff is very friendly but I just can't see myself spending double of what everyone else charges. Do yourself a favor and shop around. 

Dan N Milena W. 

on Yelp

10 years ago

I regret taking my pet to this clinic! I recently took my 2 year old large breed dog here for neutering. This is where I had him vaccinated in the past and I've always believed this place to be very clean and reasonably priced, but I after my recent experience with them I will never go back there again. This clinic is run by very young and inexperienced staff (this goes for doctors and front desk employees) that lacks knowledge and expertise about animals. If you don't do your own research prior to coming here, ask the rig... read more

Meuy C. 

on Yelp

10 years ago

Let me 1st say, today will be my LAST visit to ANY Value Pet Clinics. Despite the friendliness of the Vet and their assistance, I absolutely can no longer stand the rudeness of their receptionist. I've been to this location 2 times prior to today's visit. She was the only receptionist that was more up there in age. The other 2 or 3 were quite young and VERY polite and professional. The receptionist that first helped us (I didn't care to know her name) looked to be in her 50's I'd say - with glasses. She first came out as ve... read more

Anne E. 

on Yelp

10 years ago

I am not one for reviews, but after my experience at this Value Pet Clinic, I felt inclined to write one. Pros- The front desk staff is very friendly and welcoming. Cons- I cannot say the same for the very rude, unprofessional, vet technician that I was greeted by (short blonde hair) once I was called back into the exam room. After asking her a series of questions regarding vaccines, she had the audacity to leave the exam room and MOCK everything I was saying/asking to her to the Vet..RIGHT OUTSIDE THE EXAM ROOM DOOR, wher... read more

A M. 

on Yelp

11 years ago

I have to say that this place is great when you're not financially secure. They explain cost to you before you even think to ask it. However, I have found that your chance of getting decent customer service is 50/50. There have been times where I have felt completely helpless and even neglected by staff when it came to my cat's deteriorating health. It's the perfect place for a check up but for something more serious it's not. 

Sherrie H. 

on Yelp

11 years ago

This is by far the worst vet we have ever been to. Its old, cold, dirty and the most unprofessional place we have ever been. Our dog had a collapsed trachea we took here there and instead of telling us they could not help they kept us there while her tongue was turning blue. They wanted us to stay and take x rays, if we had our dog would have died. We were finally told we should probably just go to the Emergency hospital. By the time we go there our dog had a temp of 106 and oxygen levels of 77. She was very sick and th... read more

Penny B. 

on Yelp

11 years ago

I arrived right at 9am on Sunday which is their posted opening time. They must open earlier than that as I was #4 in line. The vet, Dr. Larry I believe, was knowledgeable but curt and hasty. His visit was less than 5 minutes. He said someone would be in with a written estimate of services required. That took almost 30 minutes and they were not that busy. I asked after 10 minutes if they had forgotten me. The young women (3-4 at the front desk) are all very friendly but they are constantly on the phone and talk very lo... read more

Fabulous F. 

on Yelp

11 years ago

Horrible place. When you call on the phone, they try to make it sound like it is low cost - and the "office visit" is less than other vets in this area ($29 instead of $40) -- but their medication and other services are TWICE the price of other vets!! And they lure you in by refusing to quote prices for other services and/or medication on the phone. I'm sure the medication is a set price; why can't you tell me how much a very specific item is going to be when I already know the quantity and dosage? Ridiculous. Bite the ... read more