RentRedi

3.6

Software company
Latham, NY

About this business

Technology Software company

Location details

800 Troy-Schenectady Rd, Latham, NY, 12110, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

3.61,499 reviews

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Yonja Lee

2 years ago

Be careful with this pp...when you add your debit card to pay...they charge you a percentage. But at no time do they tell you how much they charge you... out of 1300, they charged me an extra 40.91... exaggeratedly. just to pay my rent... very bad...

Business response:

Hi there! Our payment processor charges the processing fees, not RentRedi. There is a percentage fee for cards but for ACH the fee is only $1 so we recommend going that route. Additionally, the charge amount is shown at the top of the screen and in the total amount when paying so that way you can know the amount before submitting payment.

Clare Buntrock

2 years ago

Multiple bugs made the app unusable. Allowing landlords to charge you rent but not allowing you to add a payment method with no explanation, bugs in the photos permissions settings that prevent you from working with customer support, bugs when you try to connect a bank account on mobile. Based on these reviews, these issues unfortunately seem common.

Business response:

Hi Clare! This doesn't seem right, and we want to take a closer look at this for you. Please reach out to team@rentredi.com so we can connect and investigate any further issues.

Jim Hartley

2 years ago

Was difficult to get to work. When I found out they charge a 15.51 fee,a convenient fee,I decided to delete it.

Business response:

Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at team@rentredi.com. In relation to the fee, fees are determined by our payment processor, not RentRedi. We recommend using the ACH method of paying, as the fee is only $1!

Safari Tiger

2 years ago

Just bought this app and it's straight trash! Won't let me list my property and asks for all MY personal information! Just wanted it for the tenant screening but it's a bigger pain than I anticipated.

Business response:

Hi there! Thank you for reaching out and giving us this feedback. This sounds like an issue for our customer support; we are happy to help if you are experiencing any issues. If you haven’t already contacted them, you can do so at team@rentredi.com.

Michael Mcghee

2 years ago

Landlords that are using this app for new perspective tenants should be illegal. Landlords making people pay $40 for applications just to deny every one. This company is making millions by taking our hard earned money. If 100 people apply for a house and of course only one person will get it then they make $3960 for doing absolutely nothing. It's simple math and simple robbery.

Daniel Sabey

2 years ago

Aside from how you verify your identification for the app, I have high hopes for it as an effective and simple way to communicate with your landlords/renters.

Business response:

Hi Daniel! Thank you so much for this review. We appreciate you taking the time to leave us a rating. Please let us know if there's anything we can do to earn 5 stars!

Bernie Attorney

2 years ago

Terrible functionality

N Marti

2 years ago

While the app isn't as intuitive as I'd like, it is convinient. Now that being said, there is problem with how late fees are being handled. In NY, where I reside, late fees are either legally only 5% of your monthly rent or $50 or whichever is the lesser amount. Currently the late fee for my apt is set at $50 per week late. This is highly illegal in New York state and needs to be addressed immediately as I cannot believe there is only this one landlord doing this.