RentRedi

3.6

Software company
Latham, NY

About this business

Technology Software company

Location details

800 Troy-Schenectady Rd, Latham, NY, 12110, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

3.61,499 reviews

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andrew fawver

2 years ago

This is scam so landlords and the company that runs this app can take money for every other little click in the form of 'convenience' fees. I should not be forced to use this scam app to pay my rent.

Business response:

Hi there! Thank you for this feedback. Our payment processor, not RentRedi or landlords, determines payment processing fees. We recommend using the ACH option, which is only a $1 processing fee. Please let us know if there's anything else we can do to improve your experience, we are happy to help. Thanks again for this feedback. We appreciate it.

Iain Baunoch

2 years ago

VERY buggy. Even something simple like clicking "next" while viewing a document is difficult because the support request chat box almost entirely covers it.

Michael Hutchins

2 years ago

This app is so bad. A frustrating 2 days to get it too work.

Business response:

Hi Michael! We strive to provide the best experience possible, and we're sorry we didn't live up to that. Hopefully, you were able to get set up. But, if not, please don't hesitate to let us know and we will be more than happy to help! If there's anything we can do to improve your experience, please let us know.

Apollos Hill

2 years ago

used for 5min. took my money upfront then as soon as I added my landlord properties the app keep spinning ...messaged support and they ghosted me..Friday at 3pm...so I'll c what's up monday.

Business response:

Hi there! This doesn't seem right. We want to take a closer look at this for you. Please send a note to team@rentredi.com so we can connect.

Nikko Schmitz

2 years ago

it say this app is good for all devices? I need a RentRedi App for my HP Computer at home not so much on the phone. I wish you had an app for my computer at home so l can do my acconting.

Pecan Tan

2 years ago

The convenience fee is so expensive and they charge the tenant this fee for every time. If your rent is 1800.00 and you pay that then land lord make a mistake and take out 5.00 more from your card, rentredi will charge you a fee for that as well. Even if its the landlord that made the mistake. This app SUCKS. My landlord need to find another way to receive my rent because this app is to expensive for me.

Business response:

Hi there. Thanks for leaving this feedback, we appreciate it. Our payment processor, not RentRedi, determines payment fees. We recommend using ACH, as the processing fee is only $1! Please let us know if there are other ways we can help improve your renting experience.

Nuka DiLucca

2 years ago

Tenant should not have to pay convenience to use your app, shady. also don't ask for access to my phones documents, photos, videos, music, and contacts. also your password requirements toast message cuts off so users can't see what they require when making a password. also I'm not sure where user/pass information is being cached, but it doesn't look kosher at a glace, consider adding 2fa. also email verification after first login is weird, why verify the 2nd time I log in.

Business response:

We appreciate this feedback and it has been passed on to the team to review. Payment fees are determined by our payment processor, not RentRedi. We recommend using ACH, as the fee is only $1. Additionally, we ask for permissions so you are able to upload documents to the apps that you may need for applications. Thank you again for this feedback.

Ingrid Roberson

2 years ago

This app is awful, we should be able to download this to are laptop.

Business response:

HI Ingrid! You are able to access RentRedi right from your laptop as well! Visit tenant.rentredi.com!

Michael Spears

2 years ago

Will not work properly. I've been using for 5 months and all of a sudden it stopped working. Tried reinstalling and now won't load anything

Business response:

Hi Michael! Thank you for bringing these issues to our attention. Can you please reach out to our chat support and we can help provide further assistance?