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Rick's Automotive

4.9

About this business

Rick and Karen Hughlett founded Rick's Automotive, Inc. in 1980. What has become a multi-operational enterprise initially started with two employees in a rented 2,500 square foot building. Today, Rick’s Automotive sits on a full 28,000 square foot campus, complete with a tire shop and lube facility in Springfield, MO. You can trust us with your vehicle. We’re the award-winning experts at Southwest Missouri’s premier auto repair shop. Rick's Automotive technicians and mechanics have more than 500 years of ex... read more

Location details

2121 S Campbell Ave, Springfield, MO, 65807, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.91,206 reviews
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Paul Thomas Ordway's profile image
Paul Thomas Ordway 
recommend  Recommended
3 years ago

Their service is far and above anything else I have experienced. Micah continually kept me informed as to what needed to be done and what it would cost. Knew what they were doing, not just swap out parts and see if that fixes it. Actual cost was even less than estimate. Best I have ever dealt with. 

Business response:

Thank you for the great recommendation Paul. We appreciate your business and kind words.  

Melissa Graham's profile image
Melissa Graham 
recommend  Recommended
3 years ago

Now that my car is no longer under warranty coverage, we have all our service work done by Ricks ! Great service, fair prices. 

Business response:

Thank you for trusting us with your vehicle, Melissa. We appreciate your business and thanks for the recommendation. 

Rodney Lee's profile image
Rodney Lee 
recommend  Recommended
3 years ago

From the customer service to service provided on my car was outstanding! They have worked on all three of my vehicles and have always been honest and very affordable for the work they have done! 

Business response:

Thank you for the recommendation Rodney. Thank you for trusting us with your vehicles. We appreciate your business! 

Jeffrey Harper's profile image
Jeffrey Harper 
recommend  Recommended
3 years ago

Can't even tell you how many years I've been bringing my vehicles here since I was first referred. They more than meet the standard in customer service excellence, they surpass it. Always honest, fair, and exceptional in everything they do. Can't recommend them enough. 

Business response:

Jeff, thank you for the great recommendation. We are happy to hear you always have a great experience when having your vehicle serviced. We appreciate your business! 

JoAnn Mathisen's profile image
JoAnn Mathisen 
recommend  Recommended
3 years ago

These guys were awesome! They saved our cross-country trip today with no hesitation on short notice. Thanks to Micah and his crew for being so helpful and accommodating 

Business response:

Thanks for sharing JoAnn. We appreciate your kind words and taking the time to leave us a great recommendation. 

Ted Shockley's profile image
Ted Shockley 
recommend  Recommended
3 years ago

Great service and very accommodating! 10 +! 

Colin Ed Brady's profile image
Colin Ed Brady 
recommend  Recommended
3 years ago

Staff always helpful and gets the repair done on time and correctly 

Business response:

Thank you for the recommendation Ed. We appreciate your business and kind words. 

Kevin Sauer's profile image
Kevin Sauer 
recommend  Recommended
3 years ago

Was out of town on vacation with my family when my vehicle quit. I has it towed to ricks and they made for sure I was completely taken care of... they made a bad situation much better for all of us. 

Business response:

Thank you for the recommendation Kevin. We are glad to hear we could get your vehicle repaired when broken down on vacation. Thats never a good situation and happy we could make it better. 

Jack Burk's profile image
Jack Burk 
recommend  Recommended
3 years ago

Friendly...efficient...accurate...trustworthy!! 

Business response:

Jack, thank you for the kind words. We appreciate the recommendation and your business! 

Frequently asked questions about Rick's Automotive

How is Rick's Automotive rated?

Rick's Automotive has a 4.9 star rating with 1,206 reviews. 

When is Rick's Automotive open?

Rick's Automotive is closed now. It will open at 7:30 a.m.