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Rick's Automotive

4.9

About this business

Rick and Karen Hughlett founded Rick's Automotive, Inc. in 1980. What has become a multi-operational enterprise initially started with two employees in a rented 2,500 square foot building. Today, Rick’s Automotive sits on a full 28,000 square foot campus, complete with a tire shop and lube facility in Springfield, MO. You can trust us with your vehicle. We’re the award-winning experts at Southwest Missouri’s premier auto repair shop. Rick's Automotive technicians and mechanics have more than 500 years of ex... read more

Location details

2121 S Campbell Ave, Springfield, MO, 65807, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.91,095 reviews
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Jan Jovit Villegas Genato's profile image
Jan Jovit Villegas Genato 
recommend  Recommended
3 years ago

As a first time customer im really satisfied with the serviced given to my car.. thank you. 

Business response:

Thank you for sharing Jan. We hope all customers are satisfied with their service. Thanks again we appreciate your business! 

Austin Ramsey's profile image
Austin Ramsey 
recommend  Recommended
3 years ago

The mechanic and service rep I worked with were knowledgeable and good at communicating both by phone and text. I was kept updated during the time that the problem was being evaluated and the repairs done. I used the service to have the vehicle dropped off at home after work was done - this was a huge benefit during my busy week. The repair was pricey due to the problem, but I would not try any other repair shop - Rick’s service and trustworthiness are worth every penny and more. 

Business response:

Austin, thank you for sharing your experience while having your vehicle serviced with us. We love hearing reviews like these and want everyone to have the same feeling after having their vehicle service with us. Thank you for your business and we appreciate the recommendation.  

Joan Ernsberger's profile image
Joan Ernsberger 
recommend  Recommended
3 years ago

I thought service like this, no longer existed! I was looking at several other tire business. Eric kept keeping in touch helping me through all my questions. There was a porter available to bring me home (Jeff) and my car was delivered back to me. If you are a senior citizen this is the place for you. 

Business response:

Thank you so much for the recommendation Joan. We pride ourselves on customer service. So glad you had a great experience. We appreciate your business! 

Debbie Jay-Reichert's profile image
Debbie Jay-Reichert 
recommend  Recommended
3 years ago

I LOVE the guys at Rick’s ... they are friendly, kind , professional, and they ALWAYS take care of me and my family and gets us in as soon as it’s possible ♥️. I wouldn’t take my cars anywhere but there and neither would any of my 11 family members OR my 4 generation , 5 Service trucks business ... THANKS GUYS 🤗🤗 

Anne Land Johnson's profile image
Anne Land Johnson 
recommend  Recommended
3 years ago

As usual everything was fixed at my car was returned to my home due to the fact that I am handicapped and could not get back to pick it up at the shop I appreciate that so very much Ricks is a company that is very customer oriented 

Business response:

Anne, thank you for sharing. We appreciate the recommendation and thank you for trusting us with your vehicles over the years.  

Steve Brown's profile image
Steve Brown 
recommend  Recommended
3 years ago

Rick’s product and service excellence is at a level l rarely witness. They have taken the anxiety out of having my vehicles repaired and serviced. I recommend them highly. 

Business response:

Thank you for sharing Steve. We appreciate the kind words and recommendation! 

Tony Bowman's profile image
Tony Bowman 
recommend  Recommended
3 years ago

I give these guys a five-star rating for all areas of customer service! 

Business response:

Thank you Tony! We appreciate you. 

Brian Welch's profile image
Brian Welch 
recommend  Recommended
3 years ago

Great service and friendly atmosphere 

Business response:

Thank you for the recommendation Brian. We appreciate your business.  

Bill Fehrenbach's profile image
Bill Fehrenbach 
recommend  Recommended
3 years ago

Keith and Michael were great to work with. We had a problem with our a/c that was hard to find. Keith was persistent and finally found the issue. Ricks is a very trustworthy shop with great staff. We have used them for years and will continue to do so. 

Business response:

Bill, thank you for sharing your experience. We appreciate your friendship and trusting us with your vehicles over the years.  

Frequently asked questions about Rick's Automotive

How is Rick's Automotive rated?

Rick's Automotive has a 4.9 star rating with 1,095 reviews. 

When is Rick's Automotive open?

Rick's Automotive is closed now. It will open on Monday at 7:30 a.m.