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2121 S Campbell Ave, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Staff always helpful and gets the repair done on time and correctly
Business response:
Thank you for the recommendation Ed. We appreciate your business and kind words.
Was out of town on vacation with my family when my vehicle quit. I has it towed to ricks and they made for sure I was completely taken care of... they made a bad situation much better for all of us.
Business response:
Thank you for the recommendation Kevin. We are glad to hear we could get your vehicle repaired when broken down on vacation. Thats never a good situation and happy we could make it better.
Friendly...efficient...accurate...trustworthy!!
Business response:
Jack, thank you for the kind words. We appreciate the recommendation and your business!
I had a fantastic first experience with Rick's this week. They were knowledgeable, polite, informative, and helpful. I was especially appreciative of their enforcement of the mask ordinance. Thanks, Mike and everyone else, including the great shuttle driver who came and took me to the shop to get my car. 🌟 🌟 🌟 🌟 🌟
Business response:
Ginny, thank you for the wonderful recommendation. We pride ourselves on exceptional service. Thank you for the kind words. Feel free to reach out if you need anything.
As a first time customer im really satisfied with the serviced given to my car.. thank you.
Business response:
Thank you for sharing Jan. We hope all customers are satisfied with their service. Thanks again we appreciate your business!
The mechanic and service rep I worked with were knowledgeable and good at communicating both by phone and text. I was kept updated during the time that the problem was being evaluated and the repairs done. I used the service to have the vehicle dropped off at home after work was done - this was a huge benefit during my busy week. The repair was pricey due to the problem, but I would not try any other repair shop - Rick’s service and trustworthiness are worth every penny and more.
Business response:
Austin, thank you for sharing your experience while having your vehicle serviced with us. We love hearing reviews like these and want everyone to have the same feeling after having their vehicle service with us. Thank you for your business and we appreciate the recommendation.
I thought service like this, no longer existed! I was looking at several other tire business. Eric kept keeping in touch helping me through all my questions. There was a porter available to bring me home (Jeff) and my car was delivered back to me. If you are a senior citizen this is the place for you.
Business response:
Thank you so much for the recommendation Joan. We pride ourselves on customer service. So glad you had a great experience. We appreciate your business!
I LOVE the guys at Rick’s ... they are friendly, kind , professional, and they ALWAYS take care of me and my family and gets us in as soon as it’s possible ♥️. I wouldn’t take my cars anywhere but there and neither would any of my 11 family members OR my 4 generation , 5 Service trucks business ... THANKS GUYS 🤗🤗
As usual everything was fixed at my car was returned to my home due to the fact that I am handicapped and could not get back to pick it up at the shop I appreciate that so very much Ricks is a company that is very customer oriented
Business response:
Anne, thank you for sharing. We appreciate the recommendation and thank you for trusting us with your vehicles over the years.
Rick's Automotive has a 4.7 star rating with 1,490 reviews.
Rick's Automotive is closed now. It will open on Monday at 7:30 a.m.