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Rick's Automotive

4.7

About this business

Location details

2121 S Campbell Ave, Springfield, MO, 65807, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.71,507 reviews
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Jeffrey Harper's profile image
Jeffrey Harper 
recommend  Recommended
4 years ago

Can't even tell you how many years I've been bringing my vehicles here since I was first referred. They more than meet the standard in customer service excellence, they surpass it. Always honest, fair, and exceptional in everything they do. Can't recommend them enough. 

Business response:

Jeff, thank you for the great recommendation. We are happy to hear you always have a great experience when having your vehicle serviced. We appreciate your business! 

JoAnn Mathisen's profile image
JoAnn Mathisen 
recommend  Recommended
4 years ago

These guys were awesome! They saved our cross-country trip today with no hesitation on short notice. Thanks to Micah and his crew for being so helpful and accommodating 

Business response:

Thanks for sharing JoAnn. We appreciate your kind words and taking the time to leave us a great recommendation. 

Ted Shockley's profile image
Ted Shockley 
recommend  Recommended
4 years ago

Great service and very accommodating! 10 +! 

Colin Ed Brady's profile image
Colin Ed Brady 
recommend  Recommended
4 years ago

Staff always helpful and gets the repair done on time and correctly 

Business response:

Thank you for the recommendation Ed. We appreciate your business and kind words. 

Kevin Sauer's profile image
Kevin Sauer 
recommend  Recommended
4 years ago

Was out of town on vacation with my family when my vehicle quit. I has it towed to ricks and they made for sure I was completely taken care of... they made a bad situation much better for all of us. 

Business response:

Thank you for the recommendation Kevin. We are glad to hear we could get your vehicle repaired when broken down on vacation. Thats never a good situation and happy we could make it better. 

Jack Burk's profile image
Jack Burk 
recommend  Recommended
4 years ago

Friendly...efficient...accurate...trustworthy!! 

Business response:

Jack, thank you for the kind words. We appreciate the recommendation and your business! 

Ginny Ketchum Brandt's profile image
Ginny Ketchum Brandt 
recommend  Recommended
4 years ago

I had a fantastic first experience with Rick's this week. They were knowledgeable, polite, informative, and helpful. I was especially appreciative of their enforcement of the mask ordinance. Thanks, Mike and everyone else, including the great shuttle driver who came and took me to the shop to get my car. 🌟 🌟 🌟 🌟 🌟 

Business response:

Ginny, thank you for the wonderful recommendation. We pride ourselves on exceptional service. Thank you for the kind words. Feel free to reach out if you need anything. 

Jan Jovit Villegas Genato's profile image
Jan Jovit Villegas Genato 
recommend  Recommended
4 years ago

As a first time customer im really satisfied with the serviced given to my car.. thank you. 

Business response:

Thank you for sharing Jan. We hope all customers are satisfied with their service. Thanks again we appreciate your business! 

Austin Ramsey's profile image
Austin Ramsey 
recommend  Recommended
4 years ago

The mechanic and service rep I worked with were knowledgeable and good at communicating both by phone and text. I was kept updated during the time that the problem was being evaluated and the repairs done. I used the service to have the vehicle dropped off at home after work was done - this was a huge benefit during my busy week. The repair was pricey due to the problem, but I would not try any other repair shop - Rick’s service and trustworthiness are worth every penny and more. 

Business response:

Austin, thank you for sharing your experience while having your vehicle serviced with us. We love hearing reviews like these and want everyone to have the same feeling after having their vehicle service with us. Thank you for your business and we appreciate the recommendation.  

Frequently asked questions about Rick's Automotive

How is Rick's Automotive rated?

Rick's Automotive has a 4.7 star rating with 1,507 reviews. 

When is Rick's Automotive open?

Rick's Automotive is closed now. It will open on Monday at 7:30 a.m.