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Rick's Automotive

4.7

About this business

Location details

2121 S Campbell Ave, Springfield, MO, 65807, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.71,507 reviews
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Joan Ernsberger's profile image
Joan Ernsberger 
recommend  Recommended
4 years ago

I thought service like this, no longer existed! I was looking at several other tire business. Eric kept keeping in touch helping me through all my questions. There was a porter available to bring me home (Jeff) and my car was delivered back to me. If you are a senior citizen this is the place for you. 

Business response:

Thank you so much for the recommendation Joan. We pride ourselves on customer service. So glad you had a great experience. We appreciate your business! 

Debbie Jay-Reichert's profile image
Debbie Jay-Reichert 
recommend  Recommended
4 years ago

I LOVE the guys at Rick’s ... they are friendly, kind , professional, and they ALWAYS take care of me and my family and gets us in as soon as it’s possible ♥️. I wouldn’t take my cars anywhere but there and neither would any of my 11 family members OR my 4 generation , 5 Service trucks business ... THANKS GUYS 🤗🤗 

Anne Land Johnson's profile image
Anne Land Johnson 
recommend  Recommended
4 years ago

As usual everything was fixed at my car was returned to my home due to the fact that I am handicapped and could not get back to pick it up at the shop I appreciate that so very much Ricks is a company that is very customer oriented 

Business response:

Anne, thank you for sharing. We appreciate the recommendation and thank you for trusting us with your vehicles over the years.  

Steve Brown's profile image
Steve Brown 
recommend  Recommended
4 years ago

Rick’s product and service excellence is at a level l rarely witness. They have taken the anxiety out of having my vehicles repaired and serviced. I recommend them highly. 

Business response:

Thank you for sharing Steve. We appreciate the kind words and recommendation! 

Tony Bowman's profile image
Tony Bowman 
recommend  Recommended
4 years ago

I give these guys a five-star rating for all areas of customer service! 

Business response:

Thank you Tony! We appreciate you. 

Brian Welch's profile image
Brian Welch 
recommend  Recommended
5 years ago

Great service and friendly atmosphere 

Business response:

Thank you for the recommendation Brian. We appreciate your business.  

Bill Fehrenbach's profile image
Bill Fehrenbach 
recommend  Recommended
5 years ago

Keith and Michael were great to work with. We had a problem with our a/c that was hard to find. Keith was persistent and finally found the issue. Ricks is a very trustworthy shop with great staff. We have used them for years and will continue to do so. 

Business response:

Bill, thank you for sharing your experience. We appreciate your friendship and trusting us with your vehicles over the years.  

Christina Burgess's profile image
Christina Burgess 
recommend  Recommended
5 years ago

they picked up my son and took him to work, fixed the car in a timely manner and then picked my son up to get his car back. Who does that? Ricks does. Wow, excellent customer service. Thank you 

Business response:

Thank you for sharing Christina. We offer free shuttle services to anyone needing a ride. We know how difficult it can be to shuffle your schedule when having your vehicle serviced. Thanks again for the recommendation we appreciate it! 

Jesse Bones's profile image
Jesse Bones 
recommend  Recommended
5 years ago

Always professional and great service. Glad to bring another vehicle in to have it worked on. Thanks again Ricks Automotive! 

Business response:

Thank you for sharing Jesse. We appreciate the recommendation and kind words. Thank you for your business! 

Frequently asked questions about Rick's Automotive

How is Rick's Automotive rated?

Rick's Automotive has a 4.7 star rating with 1,507 reviews. 

When is Rick's Automotive open?

Rick's Automotive is closed now. It will open on Monday at 7:30 a.m.