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Rick's Automotive
- Automotive
- Springfield, MO
About this business
Rick and Karen Hughlett founded Rick's Automotive, Inc. in 1980. What has become a multi-operational enterprise initially started with two employees in a rented 2,500 square foot building. Today, Rick’s Automotive sits on a full 28,000 square foot campus, complete with a tire shop and lube facility in Springfield, MO. You can trust us with your vehicle. We’re the award-winning experts at Southwest Missouri’s premier auto repair shop. Rick's Automotive technicians and mechanics have more than 500 years of ex... read more
Location details
2121 S Campbell Ave, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI first started by price shopping tires and alignment. Rick's beat out all the usual suspects and made an appointment for the next day. I arrived early and anticipated a fairly long wait and had planned to walk over to Bass Pro but their waiting room was so pleasant I just stayed there. Good coffee, comfortable seating made for a good experience. Most pleasing was there was no annoying background music playing, the sound was down on the multiple TV's and the staff was super friendly and appear to love their jobs. I've been... read more
Business response:
Thanks Tim we absolutely love hearing reviews like these. We strive to be the best and pay full attention to detail in every aspect of the business especially repairing vehicles. Thanks again for the review and kind words. Let us know if you ever need any assistance.
very good customer service, took my only car in this morning, they had the problem diagnosed within an hour and repaired in 4 hours at a very reasonable rate.. would recomend for all to try for there auto needs, thank you
Business response:
Thank you for sharing your experience, Jeff. We appreciate the kind words and recommendation. Let us know if you ever need any assistance.
They were fast and efficient and wait was comfortable. Could have used a donut with my coffee, tho. lol
Business response:
Thank you for sharing your experience Jacque. We appreciate the kind words. We will try to get a donut for your next time. Thanks again.
Great service and more...they are my friends. I did have a negative on Monday, Oct 7 bringing my guitar to the lobby and I asked an elderly man (older than me at 74) what he would like to hear. He said "George Jones." As I began singing, his wife put her hands over her ears and I asked her if I was too loud and she said "Yes, with some anger: I don't like that song." I apologized and put up my guitar. After the woman and her husband left the lobby for a while and I had visited with a man who had been coming to Ricks for... read more
Business response:
Thank you for the recommendation RC. We always enjoy the entertainment and great music when having your vehicle serviced. Thanks again we appreciate you!
Fantastic, as always! Thanks for the great service!
Business response:
Thank you for the recommendation and kind words. We appreciate you Melissa!
These folks are great! I was on a long trip from Ohio to California & had a problem with my truck. They helped get me back on the road the same day! Also very friendly!!!
Business response:
Thank you for sharing your experience Bill. We are happy we could help you out and get you back on the road quickly.
The best place to have your car serviced. I've used Ricks for 20 yrs. Very knowledgable staff. Great guys.
Business response:
Thank you for trusting us with your vehicles all these years Sue. We appreciate the recommendation and kind words.
Fast,friendly & honest,always fix your vehicle the first time,never get the runaround,would highly recommended them
Business response:
thank you Tim, we appreciate your business and your friendship.
Our car had a flooded engine. It seized. We worked with Terry, he was phenomenal. Let us know everything that was going on. They took a panicked situation and made us feel so at ease. Won’t be taking any of our vehicles anywhere else!!!!
Business response:
Thank you for sharing your experience Shannon. We want to make vehicle repair the least stressful as possible. I will relay the thank you to Terry. Thanks again for the review we appreciate you!
Frequently asked questions about Rick's Automotive
How is Rick's Automotive rated?
Rick's Automotive has a 4.9 star rating with 1,227 reviews.
When is Rick's Automotive open?
Rick's Automotive is open now. It will close at 5:30 p.m.