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Rick's Automotive

4.7

About this business

Location details

2121 S Campbell Ave, Springfield, MO, 65807, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.71,490 reviews
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Jenny Penner's profile image
Jenny Penner 
recommend  Recommended
5 years ago

I had my oil changed yesterday and received the highest quality service!!!!!! Thank you again for your professionalism. Jenny 

Business response:

Thank you for the review Jenny. We appreciate the kind words and look forward to seeing you in the future! 

Brenda J Bartz's profile image
Brenda J Bartz 
recommend  Recommended
5 years ago

Day after Thanksgiving I’m traveling to AZ and my Sprinter starts lagging- 4 place’s wouldn’t’ touch it’s. Rick’s diagnosed the problem ordered the part and got me back on the road. Springfield is a great city with welcoming people. Thanks Rick’s! 

Business response:

Thank you for sharing Brenda. Glad we could get you back on the road for the holiday travel. Thanks again we appreciate you! 

Tim Woodsome's profile image
Tim Woodsome 
recommend  Recommended
5 years ago

I first started by price shopping tires and alignment. Rick's beat out all the usual suspects and made an appointment for the next day. I arrived early and anticipated a fairly long wait and had planned to walk over to Bass Pro but their waiting room was so pleasant I just stayed there. Good coffee, comfortable seating made for a good experience. Most pleasing was there was no annoying background music playing, the sound was down on the multiple TV's and the staff was super friendly and appear to love their jobs. I've been... read more

Business response:

Thanks Tim we absolutely love hearing reviews like these. We strive to be the best and pay full attention to detail in every aspect of the business especially repairing vehicles. Thanks again for the review and kind words. Let us know if you ever need any assistance. 

Jeff Hausman's profile image
Jeff Hausman 
recommend  Recommended
5 years ago

very good customer service, took my only car in this morning, they had the problem diagnosed within an hour and repaired in 4 hours at a very reasonable rate.. would recomend for all to try for there auto needs, thank you 

Business response:

Thank you for sharing your experience, Jeff. We appreciate the kind words and recommendation. Let us know if you ever need any assistance. 

Jacque Ford's profile image
Jacque Ford 
recommend  Recommended
6 years ago

They were fast and efficient and wait was comfortable. Could have used a donut with my coffee, tho. lol 

Business response:

Thank you for sharing your experience Jacque. We appreciate the kind words. We will try to get a donut for your next time. Thanks again. 

RC Hopper's profile image
RC Hopper 
recommend  Recommended
6 years ago

Great service and more...they are my friends. I did have a negative on Monday, Oct 7 bringing my guitar to the lobby and I asked an elderly man (older than me at 74) what he would like to hear. He said "George Jones." As I began singing, his wife put her hands over her ears and I asked her if I was too loud and she said "Yes, with some anger: I don't like that song." I apologized and put up my guitar. After the woman and her husband left the lobby for a while and I had visited with a man who had been coming to Ricks for... read more

Business response:

Thank you for the recommendation RC. We always enjoy the entertainment and great music when having your vehicle serviced. Thanks again we appreciate you! 

Melissa Jones's profile image
Melissa Jones 
recommend  Recommended
6 years ago

Fantastic, as always! Thanks for the great service! 

Business response:

Thank you for the recommendation and kind words. We appreciate you Melissa! 

Bill Squires's profile image
Bill Squires 
recommend  Recommended
6 years ago

These folks are great! I was on a long trip from Ohio to California & had a problem with my truck. They helped get me back on the road the same day! Also very friendly!!! 

Business response:

Thank you for sharing your experience Bill. We are happy we could help you out and get you back on the road quickly. 

Sue Myers's profile image
Sue Myers 
recommend  Recommended
6 years ago

The best place to have your car serviced. I've used Ricks for 20 yrs. Very knowledgable staff. Great guys. 

Business response:

Thank you for trusting us with your vehicles all these years Sue. We appreciate the recommendation and kind words. 

Frequently asked questions about Rick's Automotive

How is Rick's Automotive rated?

Rick's Automotive has a 4.7 star rating with 1,490 reviews. 

When is Rick's Automotive open?

Rick's Automotive is closed now. It will open on Monday at 7:30 a.m.